Mistie
Feb 13, 2024
Nice storage unit
The people there are great and really helpful. The unit was clean and priced very good too. Highly recommend!
Recommended: Yes
Nailah Baderinwa
May 21, 2023
OUTSTANDING
OUTSTANDING facility to rent storage space
Recommended: Yes
Tyla Jackson
Jul 06, 2022
10/10 would recommend
Very professional! And the office manager knew who I was and had everything ready for me when I arrived. She gave me some additional information on how to get the move for my money and I really appreciate that! Excellent customer service!
Recommended: Yes
Tony
Jul 05, 2022
Storage needs to be painted and the electrical hasn't been fixed in 3months
Nice employees but needs some repairs around the place ....
Recommended: No
Dannielle Beier
Apr 11, 2022
Online
The CSR was very pleasant, the unit was very clean
Recommended: Yes
Eugene Harris
Feb 14, 2022
Good good
Good good good good good good
Recommended: Yes
ToledoChris2020
Sep 06, 2021
Customer Service
Quick fast setup, easy entry and exit, clean unit,
Recommended: Yes
Emilly Clark
Aug 06, 2021
The lady at the office is very helpful and kind!
Wonderful place to storage your things!!!
Recommended: Yes
G Sigarroa
Jun 30, 2021
Needed a unit asap, perfect
Conveniently located, clean, perfect size for my needs feigned staff.
Recommended: Yes
Brock
Mar 30, 2020
Good value and clean unit
Rated it 4 stars since the unit did not have a working light in the hallway. Contacted the employee on-site to inform her and she said that she will have it replaced.
Recommended: Yes
Dawn buczkowski
Nov 25, 2019
Needed something fast for my son
Very nice Lady I was greeted by. Very welcoming and helpful. Quickly sighed everything and bam we had a spot.
Recommended: Yes
zach
Aug 24, 2019
Friendly
They were very friendly and helpful throughout the move in process
Recommended: Yes
marisa
Jul 05, 2019
close to home an cheapish
close to home clean lot good prices
Recommended: Yes
Bradley Baker
May 23, 2019
Great customer service.
The manger was fantastic and extremely helpful!
Recommended: Yes
Jill S
Dec 31, 2018
Great storage for the price!
Perfect space for our needs. Clean, helpful staff, and great price.
Recommended: Yes
Jason
Nov 21, 2018
nice people, secure and live on site
i have no problems , the unit needed a light bulb, and they replaced it immeaditaly.
Recommended: Yes
Mike
Aug 27, 2018
Great experience very friendly people
The people at the storage unit facility were very helpful had a great experience
Recommended: Yes
Kasondra
Jul 25, 2018
Great Prices and Sizes available
The facility is very clean and the woman that helped me was nice and very professional.
Recommended: Yes
carmen
Jul 15, 2018
Perfect
Sinces i arrive there everything was perfect
Recommended: Yes
LENORA McGlown
May 12, 2018
I LOVE MY HUGE CONVENIENT STORAGE
I applied about 2 am and paid for my space at 9am..l have so much stuff that it was over whelming. I was happy to find this place through Google in such a short time..l love that it's secure and l can drive up to my unit until 9pm.....
Recommended: Yes
Tim
Apr 16, 2018
Amazing customer service
Moved from the West coast with a pod, no other storage place in Toledo would let us temporarily place it on their property to unload into a storage unit without a hassle except stop and lock storage! Cheryl, Sheryl......(sorry) was so pleasant and accommodating and really understood or issues. We got the unit in less than 5 minutes with all the paperwork!
Recommended: Yes
Dorothy Rush
Mar 25, 2018
Moving isn't so bad ЁЯШК
Cheryl was very helpful and nice. Made the process a breeze!
Recommended: Yes
Grace
Jul 18, 2017
Reasonable
Everything was great except I did have some issues with the door. Customer service was great !
Recommended: Yes
Shirley
Apr 19, 2017
Good people, good prices
Friendly staff. all questions answered.
Recommended: Yes
Dawn
Apr 18, 2017
Was everything I was looking for .
Was very clean , people where very professional, I would recommend this place to all my friends .
Recommended: Yes
Tanya
Apr 15, 2017
Great customer service
The lady working couldn't have been more kind and helpful. Very easy transaction.
Recommended: Yes
Amanda
Apr 13, 2017
Friendly and welcoming!
She answered all of my questions and was very kind and caring! She made my move in a very welcoming!
Recommended: Yes
Tanya
Apr 13, 2017
great customer service
The lady working was very kind and accommodating!! Great lady!
Recommended: Yes
Lorianne Gambrell
Apr 11, 2017
Great experience
I reserved my storage space online and the staff had my paperwork ready when I arrived. The woman in the office was very friendly and it took just a few minutes to get everything squared away. The space is clean, the doors work great, and it is exactly as it was presented online. It suits my needs perfectly.
Recommended: Yes
Henry
Mar 30, 2017
Good place
Lots of room. Friendly staff. I have no problem coming in and our.
Recommended: Yes
Henry
Mar 27, 2017
I spoke to a Cheryl and she was very nice
They will be closing by the time I get out of work, however, Cheryl was kind enough to stay a bit later to help me out.
Recommended: Yes
Wendell
Mar 01, 2017
Very easy to do
Every thing went good,unit was clean
Recommended: Yes
Melissa
Feb 16, 2017
Great Location, great service at a great price. Repeat customer!
I have used stop and lock for all of my storage needs the past 6 years. Really enjoy the office staff have never had any issues with pests or damages. The only complaint I have which is not in anyway directed at the facility or staff is that each time I've moved I've had to get a bigger unit (Cha-ching for stop and lock) but each time I have returned they have always been more than willing to help me with my storage needs. This is my 3rd visit, sometimes I wonder if I'll ever leave. :)
Recommended: Yes
Shirley
Feb 15, 2017
Very friendly check-in service.
I have rented units at other locations over the years. Stop N Lock is now my go to place when ever I might need to rent a unit. The office staff was very friendly and more than happy to help with any questions or troubles I might have had. The overall cost is better than other nearby rental places. I like the discount offered for AAA members.
Recommended: Yes
Jada
Jan 27, 2017
Nice lady that works there
I rented a smaller unit but was too small for what i needed and the door had a lock on it already it must of been a confusion so the lady at the desk upgrade me to a different size with no problem and at no extra cost!
Recommended: Yes
Jeff
Jan 05, 2017
Quoted $70,but girlfriend paid $80.44 total for this 2nd month
Extremly nice customer service but very poor lighting which is 1 common flourescent light from the hallway shared by 8 units
Recommended: Yes
Jacquie
Oct 16, 2016
s not.
BEING a AAA member, 1st month free, was sappose to wave $15.00 adm. fee, but didn't...I did it on line. light out in our unit. flimzeze walls.
Recommended: Yes
敌湯
Oct 12, 2016
Very good
I would recommend this facility to friends and Familyy
Recommended: Yes
Emilee
Aug 06, 2016
Efficient but could improve
The check in process was a breeze. My storage unit was a little dirty and there was an article of clothing left in there. The staff was very helpful and kind!
Recommended: Yes
LeeAnna
Jul 27, 2016
Great, affordable Place
Cheryl is great! My family and I have been using storage units here for years. They are always easy to work with and make sure people get a good deal!
Recommended: Yes
shana
Jun 12, 2016
its pretty clean
the service there is awsome ! and the units are pretty clean!!!!!
Recommended: Yes
Katherine
May 14, 2016
Decent place
Everything was good with the storage unit except for the cleanliness of the unit. The unit needed to be swept out as it was a little dirty. Other than that the location was good for me and the customer service was outstanding!
Recommended: Yes
Robert
Apr 27, 2016
Very clean facility.....Excellent customer service at location
Unit that I was told over the phone was available was NOT available .
Had to take a larger more expensive unit.......Not too happy about that
Recommended: Yes
Paul A.
Apr 19, 2016
Excellent customer service!
Recommended: Yes
Scott
Apr 15, 2016
Repeat
I am a repeat customer would not even think of anywhere else to go management is wonderful and my unit was extremely clean I would recommend this place to anyone in need of a storage unit
Recommended: Yes
Christine
Apr 13, 2016
great storage for certain things
would not put my furnishings in like couch chair mattress
Recommended: Yes
Christine
Apr 04, 2016
great place for somethings but not for others like furniture
Price excellent, security safe all but the dog poop I stepped in, office friendly first unit given still had lock on it so she quickly gave another, facility is old I would not put my furniture in there but great for sealed tubs I had.
Recommended: Yes
Katherine
Apr 04, 2016
Overall my experience has been good so far. The assistant manager was very friendly and helpful. Security isn't the greatest by what I saw. I didnt see any cameras and its very easy for someone to walk around the gate to get back to the storage units. I also did not see any cameras. When i went to store my stuff, my unit wasn't cleaned out very well as there were dust bunnies and packing peanuts in my unit. Other than that I would recommend this facility, just not for a long period of time. I am only using mine for about 15 days while I wait for my new place to be ready.
Recommended: Yes
Katherine
Apr 02, 2016
Friendly staff
The assistant manager that was there when I went to complete my reservation was very friendly and helpful. The only reason I gave 3 stars for cleanliness is because my unit was not swept out and there were newspapers caked up against the fenceline from the wind blowing trash around. Other than that the facility wasn't bad. I also loved that through sparefoot, they offered $1 move in special!
Recommended: Yes
Justin
Mar 31, 2016
My experience was good. My only gripe would be that the unit wasn't swept out from the previous guest.
Recommended: Yes
Theresia
Mar 11, 2016
Convenient location
Great customer service and a lot of storage units available for rent at good prices.
Recommended: Yes
Theresia
Mar 11, 2016
Convenient location
Great customer service and a lot of storage units available for rent at good prices.
Recommended: Yes
Dorothy
Mar 07, 2016
Recommended: Yes
Theresia
Feb 29, 2016
Friendly & clean storage units
Great customer service. I would definitely recommend to others.
Recommended: Yes
tamara
Feb 11, 2016
Great customer service; easy access.
Recommended: Yes
james
Feb 08, 2016
easy to get to place
nice place, the dumpster is a nice added bonus
Recommended: Yes
tamara
Feb 07, 2016
Great service; thanks.
Moving is always stressful. I had great service at Stop N Lock. Thank you!
Recommended: Yes
Angie
Jan 14, 2016
very friendly staff and easy move
Very easy to work with, make changes, and reserve a unit
Recommended: Yes
Kim Bisesi
Jan 09, 2016
I was very happy with the friendliness and helpfulness of the 2 women that work at that location.
Recommended: Yes
Robert
Jan 07, 2016
They had what I needed, when I needed it.
Recommended: Yes
Robert
Jan 06, 2016
Fast anf friendly service
Friendly service. Conveniently located.
Recommended: Yes
Michael
Nov 10, 2015
not bad
Could be a little cleaner with better lighting. Security could also be better. But not bad for the price
Recommended: Yes
Kissie
Oct 31, 2015
Recommended: Yes
julia trevino
Aug 04, 2015
decent size storage
Staff was friendly and had paperwork readybupon arrival.
Recommended: Yes
Margaret
Aug 02, 2015
Happy with location
Lady in office very friendly. Would definitely go there in future if I need storage.
Recommended: Yes
John
Aug 02, 2015
Friendly staff
Good service, friendly staff and easy access
Recommended: Yes
Paige
Jul 31, 2015
Not a good experience
I went to go get my locker after registering online and calling them on the phone to make sure it was open. When I got there the guy couldn't find that I registered and was blaming it on me. I showed him my confirmation email and thankfully I got signed up because of that. Then he has me pay $17, $15 sign up fee plus tax. I paid the money, he gives me my code for the gate, tells me how to punch it in and then tells me I need to buy a lock. He didn't tell me or show me where my locker was or even what number it was, but it was on the paper so I knew. I went and bought a lock and came back and started looking for my locker. Couldn't find it. Went inside to ask him for help, he shows me where it should be, but can't find it himself. He says let me go ask this lady. So I'm waiting and waiting, getting frustrated because I need to be at work soon, and finally decide to go inside to see what's going on. He was signing up other customers and said he didn't know where the lady was. She comes out and says oh that locker is up top. He goes "ohhhh locker **** is up above the other lockers" I said so what does that mean? The lady says "there's a tall step ladder in there that you'll need to use to get to your locker" I had very heavy stuff to put in this locker so I asked if they had anyone to help lift stuff and they both laughed rudely and said no way. So I go and find my locker and have to climb up a huge, rickety, rusty, and super dirty step ladder just to get to my locker. I had to take stuff out of my boxes just so I could carry them that high without falling. Then the locker was absolutely disgusting. Overall it was a horrible experience and I can't wait til I can get my stuff out of there. I don't recommend these people to anyone.
Recommended: No
Jacqueln
Jul 25, 2015
Very good
Recommended: Yes
Dennis
Jul 25, 2015
Fun and very nice people to deal with.
Recommended: Yes
Lauren
Jul 25, 2015
Very good and friendly.
Recommended: Yes
Erik
Jul 25, 2015
潇摯
Recommended: Yes
Michael
Jul 25, 2015
Wonderful, very friendly.
Recommended: Yes
Mark
Jul 25, 2015
Very easy, very friendly.
Recommended: Yes
Emily
Jul 25, 2015
A little stressful but got through it.
Recommended: Yes
Lindey
Jul 25, 2015
Excellent
Recommended: Yes
Allen
Jul 24, 2015
5x10 storage unit
I reserved my locker online. I arrived there and the office lady had everything ready to go. The office lady was friendly and fast with servicing me. I would recommend this storage facility to others. I was highly satisfied with the company.
Recommended: Yes
Patricia Lara
Jun 23, 2015
Great Experience
I called to get information - it was after hours - Jared helped reserve a locker for me online. Reasonable price - move in was easy - Service representative was pleasant and helpful when I could not find the locker. Storage Lockers are secure. I recommend this Stop N Lock IV.
Recommended: Yes
Darlene
Jun 18, 2015
I was glad I could reserve it online and save money when I get to the customer service.
Recommended: Yes
Kyle
Jun 15, 2015
Very convenient
I love the location of this place. It is like a 2 minute drive to there. The customer service is great too. She is very considerate and helpful.
Recommended: Yes
Jamie
Jun 13, 2015
Recommended: Yes
ANGELA
May 29, 2015
Very friendly
Cheryl was very friendly and helpful would definitely recommend to friends
Recommended: Yes
Cory
May 06, 2015
Recommended: Yes
Kevin
May 03, 2015
Great price and location
The owner is so nice. I have used this facility multiple times and I've never been disappointed. Owner is great too!
Recommended: Yes
mark
Apr 09, 2015
Great!!!
Recommended: Yes
anna
Apr 03, 2015
amazing servie & vary helpful.
The storage units are vary well cleaned, the security is vary safe as of what I can tell. & the service is very very awesome!!
Recommended: Yes
楔湯慮
Apr 02, 2015
Recommended: Yes
Cathy Widner
Dec 21, 2014
Perfect for small short term storage.
In and out in under an hour. Very helpful customer service. Just needed a small, short term storage place and what was provided.
Recommended: Yes
Joshua
Dec 09, 2014
Recommended: Yes
Ashley
Dec 03, 2014
great
The lady at the desk is really nice and willing to help we where in and out i would recommend to any one and i have
Recommended: Yes
Sarah
Nov 17, 2014
Very nice people.
Recommended: Yes
Ashley
Nov 13, 2014
I love the customer service here and I know my belongings will be safe.
Recommended: Yes
Carla
Nov 12, 2014
overall pleasant
Recommended: Yes
Ashley Miller
Nov 12, 2014
wonderful place
Its a nice clean area and I feel safe leaving my belongings at this facility
Recommended: Yes
t
Nov 01, 2014
Recommended: Yes
jodi
Oct 29, 2014
Recommended: Yes
Joseph
Sep 15, 2014
Pleasantly wonderful!!
Recommended: Yes
Carrie
Sep 09, 2014
Quick. Helpful.
Recommended: Yes
Tonya
Aug 24, 2014
Cherrill was great. Extremely helpful and very kind.
Recommended: Yes
Rachel
Jul 17, 2014
Recommended: Yes
kindra
Jul 17, 2014
Recommended: Yes
sarah
Jul 08, 2014
Recommended: Yes
Steven
Jul 07, 2014
Manager went out of her way to help.
Recommended: Yes
Danielle
Jul 03, 2014
The staff was very helpful and the unit wasn't expensive
Recommended: Yes
