William
Apr 02, 2024
An unwelcomed change in my life become a smooth and stress-free transition.
Employee contacted me The day after I made the reservation to make sure everything was true inaccurate. Prior to moving in I was contacted the day before as well as the day off to ensure my needs moving in were met if any at all were required by the business. The day of I had to make some adjustments and Madison was the lady who helped me over the phone. She was very knowledgeable and friendly and showed great interpersonal skills and was able to explain and answer my questions not only efficiently but also in a timely manner as to not take up too much of my time on the phone. Upon arrival I was greeted into a warm and friendly environment by Madison and was treated as if I was one of the family with the utmost respect and attention to detail that made moving in and occupying two different storage at the same location a breeze. Any questions that I had for clarification and understanding she was able to explain with the utmost proficiency without creating additional questions or confusions. I would not only recommend this place to friends and family but as I am a service provider and facilitator of people's moving needs within the community, I began to refer this establishment to my customers as well. I was attracted to this location because of the pricing and the proximity to major highways and Roads but the icing on the cake or the bonus is the professionalism and personalities of the staff.
Recommended: Yes
Mary
Jun 29, 2023
Easy check in
Online check in was quick and easy. Great instructions and unit was ready when my husband arrived. Wasn't expecting extra fees for lock and insurance.
Recommended: Yes
Cameron Davis
Apr 02, 2022
Easy to use, well located.
Very good customer service. Everything was squared away and easy to do. I searched for units 2 days before I needed one and these guys made it easier than I ever could have imagined.
Recommended: Yes
Kev
Dec 07, 2021
Great staff great price
The office rep Charles is great.
Recommended: Yes
Diana
Feb 28, 2021
Gwen was very nice
The only problem when I move in was the organization was not good there were a lot of people that were moving in and there wasn't enough space to move around ,there was traffic some crazy unpatient people yelling like crazy ,it was a bad experience moving in.
Recommended: Yes
Kerry Jordan
Jan 01, 2021
Convenient Location
Readily accessible and convenient location.
Recommended: Yes
Chris
Nov 11, 2020
Amazing
Great customer service and easy to move in
Recommended: Yes
Tracy Rosales
Aug 07, 2020
I was completely satisfied with the...
I was completely satisfied with the service provided by Charles. He was knowledgeable and precise on any questions I had. He was very friendly and helpful which made me really comfortable with my decision to rent storage space at Public Storage.
Recommended: Yes
Heather Creech
Feb 04, 2020
Great experience
Great experience
Recommended: Yes
Russell Doyle
Jan 07, 2020
Another job well done thank you Public Storage.
Your manager knew his business and availabilities and was sensitive to what I needed and match the two. He got me in and the Mover delivered yesterday. Thank you.
Recommended: Yes
Farrah Luzincourt
Sep 01, 2019
Charles was great!
Charles was great!
Recommended: Yes
John Rodenberg
Apr 09, 2019
Charles was great to deal with
Charles was great to deal with. Knowledgeable and friendly
Recommended: Yes
John Colella
Dec 22, 2018
Clean and convenient
Clean and convenient. Staff is friendly.
Recommended: Yes
T. Gray
Nov 05, 2018
Representative (Charles) was awesome
Representative (Charles) was awesome! Very polite, thorough, friendly, & a great sense of humor! Made my decision very easy...Thanks, Charles!
Recommended: Yes
Frank
Jul 30, 2018
Quick and efficient service
Quick and efficient service. Angie was knowledgeable, polite and helpful!
Recommended: Yes
Kayla Matthews
Sep 10, 2017
Charles is the best has been super helpful through this stressful process of moving and storage! Thanks Charles you're the best!
Recommended: Yes
Kimberly Gillilan
Sep 09, 2017
Charles is very friendly and familiar with the company policies. He answered all my questions. I recommend it.
Recommended: Yes
D.Garrett
Jul 10, 2017
Great on site manager
Nice staff, great experience
Recommended: Yes
Robert Sullivan
Jun 01, 2017
The front desk person, Teresa, greeted me when I first entered the office even while working with another client. She professionally explained the bill payment process as this was my first time in the office to pay on another person's bill. I observed her interact with two persons ahead of me in a respectful and courteous way.
Recommended: Yes
Berayah Yisrael
May 12, 2017
Charles was AMAZING!!! Very funny and concerned guy. You can tell he loves his job. We never stopped laughing. Storage units were huge, and clean. I'd recommend this place to anyone needing extra storage...
Recommended: Yes
Roy Basham
Mar 24, 2017
Charles was very helpful, friendly and informative. He has a way of making you feel confident that you are making the right decision to go with Public Storage.. Public storage does need to make it EASIER to leave a review without having to go thru YELP or Google, Not everyone has these accounts and it also makes a ONE CLICK and Type Review into a Click-type in Google ID and Type in PW and Click THEN Type the Review. However Charles's Service was worth the extra Clicks
Recommended: Yes
kmk
Mar 22, 2017
professional and personable
My first experience with rented storage. Property Manager made all the difference. I feel confident and welcomed.
Recommended: Yes
Cameron Grayruffin
Aug 18, 2015
Outstanding service
Friendly helpful customer service. Perfect sized storage units. Cheap reasonable prices.
Recommended: Yes
Devona Heard
Sep 06, 2014
Great Service Always!
I have used Public storage for years. The managers on site have always been helpful and made sure that all my needs were met! The price is great I will always come back when I have something to store!
Recommended: Yes
