Roy Hartley
Jul 15, 2023
Extremely helpful manager.
The manager was very attentive and polite.
Recommended: Yes
Ryan Welty
May 04, 2023
Clarence was great
Booked online and showed up and Clarence was outstanding. Paperwork was easy and smooth.
Recommended: Yes
Cassandra and Marvin Hitchye
Aug 16, 2022
Clarence is Awesome!
Clarence at Front Desk was Awesome, worked quickly to get the storage we ordered online!
Recommended: Yes
Joe Wood
Jul 03, 2022
Quick response on line and in person.
Not sure how many reviews they want for the same experience, but I said it all above.
Recommended: Yes
Christine McCollum
May 23, 2022
Great service
I was met so courteously. Everything from the paperwork was easy and it met my expectations. No trouble and very helpful!
Recommended: Yes
Danielle Boaz
Mar 28, 2022
Clarence is the best part of this experience
Units are expensive everywhere right now but Clarence was more than wonderful and made sure we were well taken care of.
Recommended: Yes
Bonnie Born
Jan 05, 2022
Awesome Customer Service
Clarence was great. He made it so easy to rent my unit.
Recommended: Yes
Brandon King
Dec 31, 2021
Excellent
Theres great customer service everytime I come by.
Recommended: Yes
Michael Borus
Oct 24, 2021
Great Service
Great prices and location. Clarence was very personable and helpful.
Recommended: Yes
Anarely
Sep 12, 2021
Great place nice personal ЁЯЩВ
Good personal assistant he was very helpful and nice with me and my family we were there for a couple hrs unloading a big truck and he was making sure we were doing ok and bring us water bottles and kept checking on us took really good care of us thanks ЁЯШК
Recommended: Yes
Deb Hiatt
Aug 15, 2021
Clarence was very pleasant to work with.
Reserving a space was very easy. And completing the paperwork was painless.
Recommended: Yes
Russell obergfell
Jun 03, 2021
Clarence was a great gentleman
Clarence at the front desk made the process very easy. He showed me the units prior to renting. Entire site was clean and well kept.
Recommended: Yes
Nancy Ochs
May 09, 2021
Very friendly staff. Very clean facility.
Only problem was the truck was not available as promised. I had told Clarence I needed it for Saturday May 8th at 10. I thought I had reserved it but when I called a few days before to confirm and was told someone else had reserved it. Thank goodness my son had 2 trailers that we could use. I wasn’t happy but it did work out in the end.
Clarence did his best to try to correct the mistake and offered me the truck Saturday after 5:30 all day Sunday but that wouldn’t work as my help wouldn’t be able to help at those times.
Recommended: Yes
Erica
Aug 02, 2020
Clarence was great
Good service. Clarence was very friendly.
Recommended: Yes
RONALD
Apr 28, 2018
Great Customer Service!
Dave was very helpful in assisting us with our rental from out of town. He made sure everything went smoothly for us! We really appreciated that!
Recommended: Yes
Lori
Sep 12, 2017
Great
Very clean and easy to get to.
Recommended: Yes
Lori
Sep 11, 2017
Super
The staff is so helpful.
They work with you in every way.
Recommended: Yes
Linda
May 28, 2017
David Jones was extremely helpful, informative and friendly
I was super impressed by the cleanliness of the facility--it even smelled like cleaning products! Great job by the employees there!
Recommended: Yes
lisa
Apr 30, 2017
Highly recommend Storage Masters!
We needed to move in quickly and were amazed at how easy it was to secure a storage area and were even able to rent a truck!
Recommended: Yes
Rebecca
Apr 09, 2017
Great Experience
The team at Storage Masters was friendly, courteous and helpful. They made setting up and moving into our unit easy.
Recommended: Yes
Mike
Jul 03, 2016
Clean facility - verify rate
This is a good facility. Very clean with excellent service. Only complaint is that the rate I found online was misleading in my opinion. The rate still aligns with other facilities in the area so I booked the unit anyway. Very secure facility. If looking for a facility this location is worthy of a look for sure.
Recommended: Yes
Steve
Jul 01, 2016
Great customer service
I believe the gentleman that helped me was Dave the Mgr. and he was very helpful and friendly. He answered all of my questions and explained everything completely to my understanding.
Recommended: Yes
Kylie
Mar 07, 2016
Great customer service
Recommended: Yes
Kelly
Dec 18, 2015
Great customer service!
The representative was great to work with!
Recommended: Yes
David
Nov 25, 2015
Simple process, secure facility and near hwy exit
Recommended: Yes
Tonya
Jul 23, 2015
the manager and his staff have been incrdible!
Recommended: Yes
john
Jul 20, 2015
exceptional service
Very helpful, and I really appreciated the very cold bottle of water.
Recommended: Yes
Christina Bauer
Jul 06, 2015
Wonderful all around
Great service and facilities are very user friendly
Recommended: Yes
Kyle
Jul 04, 2015
Excellant; Tremendous Service and Exceptional Customer Service!
Recommended: Yes
Dan Harding
Jun 30, 2015
needed a place to store household goods, very quickly
Clean spot and easy to get into. A door at each end of the hall so I could unload from both directions at one time. It is easy to get to, and the office staff is more than helpful. Price is a little high but not bad compared to other climate controlled facilities.
Recommended: Yes
Jill
Jun 09, 2015
Was fantastic..everyone was helpful and friendly
Recommended: Yes
Kim
Jun 08, 2015
Recommended: Yes
Philip
May 31, 2015
very satisfied with this storage facility
Friendly service and no hassles, just how I like it!
Recommended: Yes
Philip
May 22, 2015
very friendly
Great customer service. Very satisfied
Recommended: Yes
Leslie
May 21, 2015
It is a professional establishment, from office, storage, to security. I will use the facility again when needed and recommend to friends and family.
Recommended: Yes
Lauren
May 21, 2015
Recommended: Yes
Katie
May 14, 2015
Great storage facility!
We have been pleased so far with the size and cleanliness of this storage facility.
Recommended: Yes
Christine
May 11, 2015
Great!
Very happy with their service. Easy to get in and out of. Super safe. Used box truck for free! Very, very happy and great to work with!
Recommended: Yes
Ashley
Jan 14, 2015
Recommended: Yes
Debbie
Nov 19, 2014
Very easy process and very friendly people
Recommended: Yes
Mark
Nov 07, 2014
Recommended: Yes
bryan & jessica
Oct 10, 2014
had a very good time getting set up with my unit
Recommended: Yes
barb mccormick
Aug 14, 2014
Recommended: Yes
Pauline Gouvin
Aug 12, 2014
easy and very helpful and responsive office attendant.
Recommended: Yes
Aaron
Jul 31, 2014
Awesome experience. Very relieved.
Recommended: Yes
Kalana H
Jul 22, 2014
HORRIBLE!
The WORST place to store your things! I paid for a climate controlled unit for 4 months. When I moved my stuff it was molded! O had to throw about half of my items in the trash. They will not do anything about it and the manager wont even answer my calls. When I called him he "acted" as if he could not hear me. BEWARE!!
Recommended: No
Robyn
Jul 16, 2014
Recommended: Yes
Jo Anne
Jun 14, 2014
Good Location and Prices Friendly Associates
I was in a hurry to find a storage unit. the first place i went didn't have any the size I needed. Went to Storage Masters. They actually had 4 and I was shown all 4 before making my decision. It was quick and painless. The people that I dealt with were very pleasant and friendly.
Recommended: Yes
Deanna
Feb 21, 2014
Do NOT use storage masters! Rip-off artists and jerk of an owner! Yes, I am VERY dissatisfied!
Recommended: No
Kristin
Jan 28, 2014
We love it here!!
My husband & I had a storage unit a few years ago at a different location. After reviewing the prices we realized we were being over charged. I finally feel like I am getting my money's worth. It is very secure and very clean. The paperwork was quick and easy. They also provide a free truck to move your things. So happy with our decison to go with Storage Master's! The staff is amazing too!
Recommended: Yes
Ashley
Jan 16, 2014
It was a pleasant experience thank god cuz moving items is very stressful. I was happy it took like time to get in and out! Also great staff!! Very helpful, efficient, and friendly!
Recommended: Yes
Sarah
Nov 22, 2013
Great Value!
I am very happy we chose this facility. Jody was super friendly and helpful! I did everything on-line but she called before my move-in day to see if I had any questions. I told her I would be in Saturday to complete the paperwork even though we weren't moving our things in until Monday. When I got there everything was ready to go. It only took about 15 minutes! I could not believe how clean the unit was. We feel we are getting great value for the money and the staff is super!
Recommended: Yes
Kimberly
Aug 13, 2013
Great!
Recommended: Yes
Dustee
May 07, 2013
The paperwork would not have taken so long, but they had a new person training. The facility is nice, clean and secure.
Recommended: Yes
Kenneth
May 01, 2013
Will never go back and moving stuff out as soon as my paid rent is up
Recommended: No
Kevin
Oct 02, 2012
Recommended: Yes
