Jul 19, 2020
Tons of hidden costs
The unit was advertised at $23 a month but I ended up paying $81 for my first month. Very disappointed
Jun 17, 2020
I was very pleased with the price of the unit. The service was excellent. The manager there was able to help me with the small issues I had with my lock and she was very welcoming and friendly.
Mar 07, 2020
First time using a storage and Sashay was extremely informative
Oct 29, 2018
Fast, Friendly and Efficient
We arrived at the facility and the manager in charge was the only employee there. She very quickly dealt with the 2 people ahead of us, but still made time to greet us and let us know she would help us as soon as possible.
When our turn came, she closed the office, escorted us to the unit we were actually renting, stayed with us, answered all our questions. During this time she never once made us feel like we were bothering her, nor that she had to get back to the office.
When we went back to the office to complete paperwork, she very thoroughly finished business with us, and as with us, greeted 2 other customers and let them know she would be right with them.
The facility is clean, well managed, and as advertised
Oct 11, 2018
Fair pricing just needed info upfront
Customer service was great and the process was easy but my score would've been higher if I knew all of the fees and charges ahead of time.
Oct 01, 2018
Ok but price could be better
its a very nice place, but didnt know about the extra cost. you should give customers the option for insurance not force them to pay one of three options. Its clean and the the lady is very lovely!
Jun 09, 2018
Had what I needed for a great price.
Jan 31, 2018
Excellent customer service!
CubeSmart was a great choice for what I needed. Paperwork was smooth and the location is great!
Oct 03, 2017
Easy and quick
Nice people, very helpful.
Aug 29, 2017
Save Place, clean and fast service. I love it!!
Jul 23, 2017
Wrong access code
Seemed to be the cheapest in the area, so went ahead and signed it. Everything was fine until I came back later that night shortly before access hours were to be over. Obviously as I was moving, time was tight. So it would have reeeeally been helpful if someone had let me know that the road into the storage facility is apparenly closed off every night while road construction is over way. Regardless, made it in before closing - only to realize the access code I was given didn't work :/ THANK GOODNESS for their 800 number allowing us access. Unfortunately my climate controlled unit didn't feel to be climate controlled whatsoever (nor did any of the rest of the interior building), but at that point nothing that can be done.
Jul 09, 2017
No hassle or time consuming paperwork. Nice manager when I had questions.
Mar 06, 2017
They were extremely friendly and helpful. Worked with me when i was in a real jam. Thank you so much.
Jan 16, 2017
People are very nice & they have reasonable prices
Oct 23, 2016
Great place, staff and price.
Oct 09, 2016
Awsome custermer service
Love the facility and staff.everything very clean.
May 17, 2016
The ladies in the office are amazing. Helpful, kind and extremely pleasant. That being said, the rates were ridiculous. The website does not tell you there is an additional $12 per month insurance charge. That needs to be added. I've never used a storage facility, so maybe everyone else knows this.
Mar 23, 2016
Good access nice location and clean.
Feb 29, 2016
The people are very nice. When I had to rent a second unit at the last minute it was no problem. They even let me use two locks when mine wouldn't work. Would recommended highly.
Feb 13, 2016
Wonderful customer service!
Great place to store your things. I highly recommend it.
May 30, 2015
I rate it very good and service was great
May 24, 2015
I would highly recommend this to my family and friends.
My husband and I came in to CubeSmart and was greeted by Jessyca. She was pleasant and had a few customers in there and she handled everyone quickly and was very efficient. Once she had our paperwork taken care of she took us to our storage unit. It needed sweeping so she went back to the office and got the broom and cleaned it for us. We were so pleased with how pleasant she was and how fast she got everything done. She was awesome.
Barry William Hopkins
Jan 20, 2015
excellent service, very helpful. Just what I needed.
Jan 17, 2015
I shopped many places and Cube Smart was the best deal around. I made the reservation on line and got an immediate call verifying my reservation. When I went to the facility I was helped quickly and professionally.
Dec 11, 2014
Aug 09, 2014
A great place and good personel
Mar 06, 2014
Feb 25, 2014
Currently renting other units at this facility
Feb 20, 2014
Great experience, great customer service, easy and simple
Nov 13, 2013
Nov 07, 2013
The were very helpful and friendly.
Sep 06, 2013
This is one of the best self storage places I have been.
Aug 26, 2013
I was looking for a storage unit that would be easy and affordable. the staff was very friendly and helpful. I am not a computer savey person so intsead of emailing me my paperwork, the staff offered to print it out so that i would have a hard copy for my files. i would recomend this to any that need a quick/long term storage.
Aug 15, 2013
Jan 01, 2013
The person in the office was very helpful and explained everything. Facility is very clean.
Apr 30, 2012
we are using a 5x5 locker for box storage to pack before we move so we don't have to pack everything all at once. The value is very good.
Apr 04, 2012
Chris the manager was fantastic.
Great place. Very Clean and straightforward. I love that there is someone that lives on site!