Felicia
Dec 04, 2023
It was a good experience
Staff was very nice and professional
Recommended: Yes
Robin
Jun 24, 2023
This storage facility is great because of Dawn only.
I had been there for almost 5 years until 6/21/23 when I moved out finally. Since Dawn has been there as manager she has gone above and beyond to help out at this facility. She worked by herself for a Long time, and did a great job it was Way too much for One person. The day I moved out job, she was there at 6am to open the gate for my movers to get their truck in. It didn’t open until 9:30am. She offered coffee to all six guys. Which was awesome.
Negative issues are that the company charges too much for there units and the prices continue going up on a regular basis.
Recommended: Yes
Fred Vedder
Jan 06, 2023
Quick, efficient, easy.
Professional check-in. Courteous customer service.Quick.
Recommended: Yes
Frida Fajardo
Aug 24, 2022
Amazing, kind, and attentive service
Dawn was the best help, despite the internet being down the day I came in, she assisted me in every aspect of my move in. Thank you so much Dawn!
Recommended: Yes
Lynda Pence
Jul 30, 2022
Best price , great people , clean facility
Both the attendants that manage the facility had gone above and beyond to ensure my move in was seamless. Kind and considerate.
Recommended: Yes
Sherry Glynn
Jun 15, 2022
Good followup by facility staff
It was easy to register and movein was very smooth
Recommended: Yes
Madalynn Buck
Feb 21, 2021
Great place to store your things
Very clean and reasonable price to shrine your things. They are very nice and helpful as well. Would definitely recommend to a friend.
Recommended: Yes
Victoria
Dec 06, 2020
Nice facility with great rates
Good place to come store your stuff if you’re new around town. Explained thoroughly and very friendly!
Recommended: Yes
Savanna
Aug 16, 2020
I am so happy that I chose storage west!
The customer service and military discount are some of the best parts of storage west. However, the unit sizing is also the best I have seen. I love that it is large enough for my house items AND my car! I also love that it is drive up style.
Recommended: Yes
Erica
Jun 03, 2020
Good deal.
Like that the truck was included with the price with the storage unit. That made it alot easier and I saved some $$ as well.
Recommended: Yes
Stefani
May 13, 2020
Friendly staff
Friendly staff facility was clean and price was good.
Recommended: Yes
Maylea
Mar 25, 2020
Great even during the pandemic
We originally wanted this unit because of their dot program, but because of the pandemic, they wouldn't let us use the trucks. I hope they make up for it on move out, but other than that we had a smooth transition into the unit and they offer military discount. The unit was shown prior to move in, he answered all our questions, and was very clean.
Recommended: Yes
Monique
Feb 23, 2020
Cheap prices, good service
They were very knowledgeable about everything. They have great pricing and a referral program
Recommended: Yes
Brylea
Jan 30, 2020
Cindy is so nice and the units are clean!
I'm on the second floor but can make use of the furniture lift, which I love! Cindy is the one who helped me out greatly.
Recommended: Yes
Brian
Jan 12, 2020
Excellent all around.
No complaints. MUCH better price than what I was paying at a different place nearby. A++
Recommended: Yes
Derrick
Jul 03, 2019
Review
Great staff, cheaper than many other places, happy with my experience so far
Recommended: Yes
Stephen
Jun 26, 2019
Great customer service
The staff went to extremes to facilitate my move in.
Fantastic people
Recommended: Yes
Laurie
May 23, 2019
Not a bad place, a little snug to drive in and out of
most of the units are inside and upstairs, elevator used to load stuff.
Recommended: Yes
Daniel
May 02, 2019
Review
Customer service was prompt and moving in hassle free. Spaces were clean.
Recommended: Yes
Kevin
Apr 07, 2019
Excellent service/facility.
Staff was friendly and extremely helpful with how the facility runs and operates.
Recommended: Yes
Jessica
Apr 05, 2019
Amazing
Clean and incredible, very friendly and informative
Recommended: Yes
Avelina
Mar 07, 2019
Convenient
Customer service was great, facility location is convenient; however, my unit has less space than expected by a blockage. Overall, recommend it
Recommended: Yes
Gemelis Allen
Feb 22, 2019
Great place clean and fast Storage units
Near all clean and cheap and great fast friendly staff and very decent parking and great hours ..
Recommended: Yes
Christina
Jan 16, 2019
Really Easy!
Being my first time to rent a storage unit I wasn’t sure what to expect. I called around, got different prices and Storage West was the cheapest. It was easy to find using the directions from their website, the unit itself and the property it sat on was very clean and exactly how it was described over the phone. To top it off the security is Great. Exactly what you’d expect from a storage rental facility.
Recommended: Yes
Stephen
Oct 15, 2018
close by and easy access
Awesome half off deal made it worth it to me, and the office has lollipops for tenants.
Recommended: Yes
Jimmy
Aug 13, 2018
overall good experience so far
Driving a little tight, but manageable. Located in a good location. Lights in the storage areas would be great. So far, very satisfied, price a little on the high side.
Recommended: Yes
Nene
Jul 21, 2018
Great
Great environment and customer service
Recommended: Yes
Jeanine
Jul 20, 2018
Great Customer Service
The customer service is great at the facility. My unit was clean and large enough for all my storage needs.
Recommended: Yes
Nathanial Scott Wooldridge
Jul 18, 2018
The perfect price for he perfect fit вњЉпёЏ
Customer service and pricing was the best IтАЩve experienced in my 29 years of being alive. Good work Storage West ЁЯТк
-Nathanial Wooldridge
@authorizedfilms
www.authorizedfilms.com
Recommended: Yes
Jaycie
Jul 07, 2018
Storage West is affordable and friendly!
We found Storage West on a 3rd party website and couldn’t be happier with the result! They worked with us, were polite, and courteous. They showed us where our unit was and how to work the lift. Made us aware of all their policies upfront and were able to make sure that we got the deal from online!
Recommended: Yes
Erik
Jun 25, 2018
Excellent service
Very excellent service and expedient.
Recommended: Yes
Aaron
Mar 23, 2018
Great Customer Service!!
Great Customer Service!! They are fast and friendly!!
Recommended: Yes
Erika
Jan 21, 2018
great convenient storage
great place. super customer service.
Recommended: Yes
Erika
Jan 15, 2018
Very polite
Great customer service. Clean well taken care of.
Recommended: Yes
Kaitlin
Dec 07, 2017
Smooth move in process
Smooth and fast move in process with a very helpful gentleman working in the office!
Recommended: Yes
Bill
Oct 07, 2017
Move in day
Awesome experience, everyone from top to bottom was great.no problems what so ever. Free truck, free gas, and free mileage whatever could you ask for? And cheap rent. I will recommend storage west to all my peeps рџ”ђ. Thanks again, Bill
Recommended: Yes
Vanessa
Aug 09, 2017
Great service all around
You can reserve a free truck for move in/out (50 Miles tops). Where else can you get that deal? Office manager is really nice. Great customer service. He lives on location and there is an alarm system as well so to me it's as safe as you can get.
Recommended: Yes
Michael
Jul 10, 2017
Friendly staff and great pricing
Staff was very friendly , loved having a truck to use for a day and the place is very clean for a storage unit .
Recommended: Yes
Michael
Jul 10, 2017
Friendly staff and great pricing
Staff was very friendly , loved having a truck to use for a day and the place is very clean for a storage unit .
Recommended: Yes
rob
Jul 04, 2017
Great customer service
Great help from the guy at the desk that checked me in.
Recommended: Yes
sheala
Jul 02, 2017
Super helpful property manager
I am glad we choose this facility, the process was easy and just what we needed. We were in and out within the hour and easy access to get our stuff in. I would definitely recommend this place to others.
Recommended: Yes
Samuel Russo
Jun 28, 2017
A safe place to store your extra stuff
I'd say it's about average compared to all other storage units I've used
Recommended: Yes
Don
Jun 04, 2017
Easy and convenient
It was an easy process. We were done in no time.
Recommended: Yes
Lisa
Jun 04, 2017
Easy reservation
Dave was wonderful in following up with the resversion and making sure that we had everything that we needed.
Recommended: Yes
Roberta
May 29, 2017
David was more than helpful,service could not be better!
I was happy with the website, telephone conversation and extremely impressed with the manager David he went above and beyond common service in a very cheerful manner.I did notice that he was handling more than one client and issue at the same time time without being slightly flustered he treated everyone in the same helpful manner.
Recommended: Yes
Roberta
May 27, 2017
David was more than helpful,service could not be better!
The sevice was excellent from the website, phone and in person, David went above and beyond!
Recommended: Yes
Carter
Apr 30, 2017
Good truck availability and friendly staff
Overall great experience. Go with them for superior professionalism.
Recommended: Yes
Janice
Apr 30, 2017
Positive Experience
Both times i called and spoke to the staff, they were always pleasant. David was very polite, informative, and helpful upon arrival to view facility and complete paperwork.
Recommended: Yes
Michael
Aug 27, 2016
You get what you need - not expensive, safe & clean!
We expected not that much and got a lot! For us it was the best decision coming to Storage West Oceanside!!!
Recommended: Yes
janet
Aug 15, 2016
good service
Good, agent in store was very friendly
Recommended: Yes
Virginia
Aug 05, 2016
held reservation for my child...michael rented unit and is happy
rental went very smoothly. Very helpful that we could borrow truck.
Recommended: Yes
Ronnie
Aug 03, 2016
Does the job!
Great staff, quick and efficient. Seems very secure
Recommended: Yes
Stephen
Jul 28, 2016
Tight quarters but it works
Customer service was great! I had a unit upstairs and they provide a cart and a freight elevator.
Recommended: Yes
HARRY
Jun 06, 2016
Little smaller then I thought
Its a good price like to have a bigger unit
Recommended: Yes
HARRY
Jun 05, 2016
All good but cant move in
All good a little pricie and a incovince that my unit had a lock on it
Recommended: No
Tonia
May 25, 2016
convient location
customer service is a big thing to me I am very pleased with that
Recommended: Yes
Dayna
May 24, 2016
Great customer service
They followed up with me and were extremely helpful.
Recommended: Yes
Rodney
May 24, 2016
Smooth process and professional manager.
Smooth process and professional manager.
Recommended: Yes
Shawn
Apr 18, 2016
Great
Awesome!with great access hours!
Recommended: Yes
Margaret
Apr 17, 2016
A great experience!
Michell, the manager, was very personal and informative. She made it very comfortable experience for us..
Recommended: Yes
Jennifer
Mar 29, 2016
Customer service was great!
Employee helped me find a free moving truck to use even though it said all of them were booked up for the day. Was able to move most of my stuff in the same day! Helped me out a lot.
Recommended: Yes
jacqui
Mar 28, 2016
most inexpensive in the area!
great place for our first storage stay.
Recommended: Yes
jacqui
Mar 19, 2016
easy move in!
michelle is great & everything has gone very smoothly so far!
Recommended: Yes
Rashida
Feb 01, 2016
Michelle was very nice and helpful I would recommend her to anybody
Recommended: Yes
Christopher
Jan 11, 2016
Very friendly assistance and great security. My first time buying storage and I felt completely comfortable from the time I walked in.
Recommended: Yes
Christopher
Jan 09, 2016
Awesome
Love it!!! Couldn't ask for a better storage
Recommended: Yes
Shawn
Nov 17, 2015
Amazing
Recommended: Yes
Raquel
Nov 10, 2015
Customer service was great,polite and very helpful
I was really happy with the customer service .She was polite and really helpful in finding a storage that I would be able to fit all my things and a affordable price! Really took the time in answering my questions and really did great job was treated like customer should thank you
Recommended: Yes
Jordan
Nov 09, 2015
Awesome. Michelle and Milina are very professional and I am glad I came here because of them.
Recommended: Yes
susan
Oct 18, 2015
It's OK but I would have liked a drive up unit. the night time hours are a little short and I don't see many cameras.
Recommended: Yes
Miranda
Aug 20, 2015
Very easy and staff was helpful :-)
Recommended: Yes
SAMANTHA
Dec 18, 2014
It's was a good experience. the lady was very helpful and I got my stuff done and I was able to move in the storage very quickly
Recommended: Yes
Israel
Nov 05, 2014
The woman I spoke to, I believe her name was Stephanie, was nothing but helpful. It was a very friendly facility. And I would definitely recommend them to my friends and family. If I happen to need a storage unit again in the future, I would definitely come back.
Recommended: Yes
Hunter
Oct 11, 2014
Convenient and efficient.
Recommended: Yes
Elvira
Jul 15, 2014
The temporary staff that day was very unprofessional and unorganized. Very disappointed if it had not been for I had already spoken with pm who was awesome on phone. But the staff member covering for pm really did not make a very good impression on company as a whole. I'm just glad she was only their for that day. Or else I would not of even rented that day at all.
Recommended: Yes
emma
Jul 10, 2014
We liked the location near the main road. easy access to it.
Thanks
Recommended: Yes
William
May 21, 2013
Recommended: Yes
