Jul 11, 2020
Moving Son's Stuff
I had difficulty finding the location at first because of the sml sign on the highway. I understand why customers had to wait outside before completing the rental inside but perhaps an additional sales person would have been helpful. Lots of screens to complete w/signatures, etc. The desk clerk was helpful. The storage unit was very clean and cool. I appreciated the cheap 1st month rental fee.
Jul 07, 2020
very satisfied with the help i got from... diana
very satisfied with the help i got from diana... she was very helpful
Jun 23, 2020
I had a great experience renting a storage unit at the Public Storage at Oakland Park. I was rushing to get there by 5:30 on a Friday afternoon. My sister and I drove from California to Florida and ran into a terrible storm just miles from ft lauderdale. I kept calling to make sure they were still open and Latasha was so patient with me. She assured me they would wait for us and they did. The staff was so friendly and helpful and they were all wearing masks which made us more comfortable. I have been back to my storage unit a few more times and the grounds are very well kept. I am totally pleased with this facility! Thanks... Latasha especially :)
Jun 06, 2020
Enjoyable experience and easy access to...
Enjoyable experience and easy access to unit.
May 31, 2020
I am very happy with this facility
Feb 28, 2020
This storage facility rocks!
Natasha was THE BEST as she knew all the important information to ask and the registration went very smoothly.
Dec 05, 2019
The staff was great very helpful and...
The staff was great very helpful and most of all helped me understand everthing to the letter. Thanks again .
Dec 04, 2019
Excellent Customer Service
Natasha was excellent, i went in with a unit picked out and when i saw it i asked a few questions and found out that was not the best unit for me. In a few minutes Natasha had a new unit for me that was what i was looking for and the rate was excellent.
Nov 20, 2019
Pre-register online & it's pretty easy
I had pre-registered online and that saved a lot of time when I arrived. It was raining and that was the worst of it. Friendly staff, good facility. They let me borrow a cart to unload, that was great service. Gate code is cumbersome but good security sometimes is. Once I commit my individual code to memory it will be much easier to manage. Very reasonable rate for the size storage unit I booked, I'm very pleased.
Nov 11, 2019
great customer service Earl was very...
great customer service Earl was very nice.
Sep 15, 2019
Excellent customer service !
Excellent customer service !
Apr 01, 2019
Very good customer service and fast...
Very good customer service and fast paced
Mar 23, 2019
I recomend Public Storage
I recomend Public Storage. The best.
Mar 02, 2019
awsome people the service is great
MOSCHIANO FERNANDEZ, MARIA E
Dec 12, 2018
The costumer service is...
The costumer service is amazing...Nathasha and Jamie find me exactly what I was looking for and the price was just INCREDIBLE!!!!
Dec 08, 2018
Very professional and accommodating...
Very professional and accommodating staff. Prices very reasonable
Oct 22, 2018
The staff was very helpful and...
The staff was very helpful and personable....I would recommend this site for Public Storage.
James Randolph Hooker
Sep 26, 2018
Quick check in to rent the space
Quick check in to rent the space. Facility was clean,neat, efficient and safe. Options met my needs. Staff is professional and efficient.
Jun 21, 2018
CUSTOMER SERVICE EXCELLENCE!
CUSTOMER SERVICE EXCELLENCE!! NATASHA WAS SUPER AND DEMONSTRATED COURTESY AND PATIENCE. A TRULY GREAT EXPERIENCE!!
Apr 05, 2018
Everything is great and the people were...
Everything is great and the people were very helpful. I would say I believe the facility should be open later than 6 PM. Thanks!
Mar 12, 2018
Diana was courteous,friendly,and very...
Diana was courteous,friendly,and very helpful.
Mar 06, 2018
I just like public storage.
I just like public storage. They've been around for ages and I've met some nice people working there.
Mar 02, 2018
Sandra was excellent
Sandra was excellent
Feb 26, 2018
Good... But bad hours.
Loved everything.. Except.. The hours...NO Good!!. 8am- 6pm..
Sep 23, 2017
Jaime was absolutely amazingly helpful as well with great customer service skills. I'd like for her to remain at the Oakland park location so I can continue to see that beautiful smile.
Sep 01, 2017
Best experience at storage facility hands down see pearl for great customer service
Aug 11, 2017
Diana very helpful, extremely professional, Friendly gave all the attention and information i need in order to find myself the best space that best suited my needs... Highly recommended....
Aug 03, 2017
Thank God for Pearl
Had a great experience Pearl was very attentive to my needs. She made sure that I was happy with what I was spending my money on. It was very reassuring since I was dealing with a very emotional move. We even got stuck in the rain and boy was it raining but Pearl stayed with me until I got every box in my car.... NOW that is GREAT CUSTOMER SERVICE.
Jul 19, 2017
Rita got me in and out of there quickly. Rain was on the way, and she wasted no time giving me the information I needed about the property and the unit. I got into the unit and was able to unload everything before the rain came. So far so good!
Jul 06, 2017
Jun 10, 2017
Great service but the buildings all
Great service but the buildings all look alike an need numbers identifying them
Apr 26, 2017
I was in a bind, and needed a storage room, immediately. The only garage available, was in the heat of the sun, all day, it was a bad choice. Mark, the attendant at this location asked me if I would consider a unit they had trouble renting, because it was built out with shelves, so I agreed to take a look. This turned out to be the best suggestion anyone could have made, and I love the unit, it is 100% perfect for what I needed. If anyone needed to meet a person who is there to help the customer, Mark went above and beyond for this client, and I intend to keep the unit for as long as I am the owner of the Godswill Donations and Thrift Store, at 4231 N Dixie Highway, in Oakland Park. Tel. 33-16-THRIFT
Jan 11, 2017
Needs some work
However, the parking lot needs to be vacuumed not blown. All that does is blow dirt and dust into the storage units. You need to have a vacuum truck come 2X week. Also, the entire property needs to be locked, so that homeless on bikes cannot ride into the facility. Why not raise everyone's rent by $10.00 a month, and hire a security firm to patrol the property and stay open until 10:00 PM. Security could work from 10PM to 6AM with two security guards.
Sep 28, 2016
happy with public storage
Good prices..excellent customer service..good experience overalll....good security...
Jul 26, 2016
The representative Wendy that helped us, gave us a warm helping welcome that made the experience less stressful in what we were looking for. Her prompt help and knowledge of the units and what I described was needed was absolutely wonderful. Five stars for N. Oakland Park location and more so for Wendy Ross.
Dec 02, 2015
Mostly upfront, but watch out for added fees
Garry was very friendly and helpful. He was honest and forthcoming for the most part, he made me aware of additional fees after I had already looked at the unit I was to rent (required $20 for lock/keys) and after I started the paperwork (required insurance). He did suggest a mattress cover which was on sale for $10, which I found useful. The only reason I rated the experience average is because what I had thought would be round a $70 rental with the half off promo and the admin fee, ended up being $115 after all the added charges. I feel that this price is exuberant considering that I'm only planning on storing my items for less than a month.
Apr 16, 2015
Professional, polite, great service.
Professional staff, knowledgeable, polite, answered all my questions, provided options and ultimately got me what I needed.
Jan 16, 2015
Invasion of privacy
Things were very smooth until one member of the staff decided to raise my unit's door even though it was plainly occupied (and partially open). That's just too nosy. I was very upset. She had no right to impose herself into my personal belongings.
Nov 16, 2014
Very good crew
Top Ten Team very nice
May 10, 2014
Satisfactory storage convenient to our location next fall.
Ok - as above satisfactory & convenient.