Walter A. Chaffee
Dec 23, 2022
My unit has easy access in an open area where I can park .
I reserved two Units I moved into the 10 x 20 and found it clean and in an open area where others can get by when I am there. I cancelled the 5x 10 unit because the items I wanted to store were taken by the person I ws holding them for. So I had no ned for it. I called and explained the situation and your representative was helpful in helping me cancel the unit. Like the access to this location. It is easy to get to and access is fast and easy
Recommended: Yes
Sue
Nov 21, 2022
Marilyn & Linda are awesome!
The communication with these store managers made for an easy breezy experience. Thanks Ladies so much.
Recommended: Yes
Melody Long
Feb 02, 2022
wonderful staff
great service wonderful staff expensive
Recommended: Yes
Matthew Jessup
Nov 01, 2021
Couldnât be easier
First time using a storage unit, location is perfect for our needs and right off the highway. Love the high ceilings in the unit. Just what we needed and the price is very reasonable.
Recommended: Yes
Jordan Schirmer
Jun 27, 2021
Absolutely amazing experience
The staff and hospitality here were absolutely amazing.
Facility is super secure and very clean.
Recommended: Yes
Susan
Oct 05, 2018
perfect
just what we wanted. Easy to reach indoor space with wheeled cart, well lit, secure.
Recommended: Yes
Wayne
Jul 29, 2018
Awesome service!
The customer service was awesome! Roy was very nice! Cleanest storage I have ever saw!
Recommended: Yes
Adam
May 14, 2018
Nice facility
Facility seems well maintained and was very easy to set up account. Staff was very friendly and helpful.
Recommended: Yes
Adam
May 05, 2018
Easy to use
Site was easy to use and facility was very clean and welcoming.
Recommended: Yes
Donna
Sep 25, 2017
Very friendly
Very clean had everything I needed to move in with no problems
Recommended: Yes
Tricia
May 30, 2017
Good priced efficient storage
The storage area that I have is regulated in temperature. The storage unit also came with a carpeted rug, which made me feel better about storing my stuff there. The customer service is excellent they are very helpful efficient and make you feel very welcomed. I would highly recommend this place to anyone who is storing stuff for a month or for a long term. Just a great storage space well-rounded
Recommended: Yes
Tricia
May 25, 2017
Efficient friendly and clean
Efficient friendly and clean. The lady that handles all the paperwork and helps you out with your unit is very kind very friendly atmosphere. Would recommend this to anyone who needs a storage unit. The unit I have is a controlled temperature atmosphere. The unit has a rug in it which is really nice and gives me reassurance that my stuff will be ruined well I'm storing it. I can't say enough about the lady at the front desk she's just absolutely a doll the kindest lady you'll ever meet!
Recommended: Yes
Jessica
May 22, 2017
Staff is amazing and friendly!
I just love the staff, they are so friendly and helpful. The space is clean and secure. I'm very happy I chose this location.
Recommended: Yes
Kenneth
Mar 19, 2017
Whole process went well.
reservation process was smooth as well as getting checked in at the site.
Recommended: Yes
Felix
Jan 09, 2017
Linda was very kind, help full and Courteous.
Linda, cleanliness and the security is what sold me.
Recommended: Yes
Alexia
Jun 10, 2016
Good storage for college students.
They provide the cheapest, reliable storage for a college student in Rochester. Throughout both my brother and my time in college, the customer service have always been pleasant and quick with checking in and checking out.
Recommended: Yes
terrence
Mar 10, 2016
very nice storage unit.very nice storagde
Very nice storage unit. Clean & safe
Recommended: Yes
Nicole
Feb 06, 2016
It's a but pricey but it is clean. We just need storage for a month while we wait for our house to be ready.
Recommended: Yes
Nicole
Feb 02, 2016
Nice staff
Needed storage for short term. Friendly staff and clean faculty.
Recommended: Yes
Ron
Jan 20, 2016
great storage facility!
Overall awesome experience! Highly recommend this storage facility!
Recommended: Yes
Joyce W
Jan 18, 2016
Superior place
This Uncle Bob's site is easily accessible, conveniently located, and the staff are very friendly and professional. The storage units are clean and very secure. This IS the place you want as Uncle Bob's is No. 1!
Recommended: Yes
Renee
Jan 18, 2016
Great Service!
This is the second time I am using Uncle Bob's storage. Found it great the first time and expect to have the same experience this time around!
Recommended: Yes
Ron
Jan 11, 2016
Excellent customer service!!! Great facility...safe, secure, and clean.
Excellent storage facility!!! Great customer service onsite and over phone...which is hard to find n nowadays!!
Recommended: Yes
Renee
Dec 30, 2015
Nice and Easy!
Had my storage unit in 20 minutes after reserving it online!
Recommended: Yes
Patty Wyble
Nov 29, 2015
Wonderful customer service!
Needed storage quickly and had a very pleasant experience in the Webster Phillips Rd office
Recommended: Yes
Mary
Nov 17, 2015
Sold my Dad's house and needed a safe place to store my parents bedroom furniture and personal belongings.
I met with Linda on Saturday, November 14 and found her to be very friendly, helpful, knowledgeable and personable. My personal belongings that were stored will be very safe and secure and I felt very comfortable leaving them in the care of Uncle Bob's.
Recommended: Yes
Carl
Feb 25, 2015
Very easy to get to and clean
Recommended: Yes
Corrine
Dec 03, 2013
From the moment I walked in the door, I felt very welcome and informed. He had gone through all the paper work with me, answered any questions that I had. He had then shown me where my storage unit was and made sure my lock was the right kind. I am very pleased with where I chose to store my items and I feel very safe leaving them. It was definitely a great experience and I will recommend it to friends/family.
Recommended: Yes
Bonnie
Nov 20, 2013
Management friendly and cooperative. Unit clean and the right size. Price reasonable and access good.
Recommended: Yes
Jason
Jul 16, 2013
First time renting a storage unit so comparisons are difficult. So far it seems great.
Recommended: Yes
Caprees
May 29, 2013
When I moved in the people were very friendly and guided me in the right direction. they helped me handle the cost in a way that was good for me and them.
Recommended: Yes
