Vincent Cristiano
Apr 04, 2024
Great customer service. Very helpful
The customer service was very helpful, friendly, and personal. I did not expect this from a storage provider. I am very unhappy about one aspect of the experience. The ability to utilize your own insurance is deceptive, archaic, and as a practical matter, impossible. When I called their corporate office, I was advised that all that was needed is a declaration page from the insurance provider. The facility manager however required that StorQuest be legally added to my homeowner’s insurance policy as an additional insured party. My insurance agent advised that this is a very bad idea and is highly discouraged because it gives StorQuest too many potentially detrimental legal rights to my policy. My insurance agent felt that it was just a ploy to discourage you from bringing your own insurance, so I wound up paying their relatively high insurance premium.
Recommended: Yes
John Fiore
Feb 01, 2024
Well lit clean and Friendly staff
Same as above and the other survey i took
Recommended: Yes
Amber Casandra Davila
Sep 27, 2023
Amazing Experience and Well Informed Staff
I love the size of the unit for the price and I have continued satisfaction with the staff and comfort ability of this facility. Thank you Joe and Khadija!!
Recommended: Yes
john
Jul 15, 2023
good stuff
good stuff & and a very courteous staff
Recommended: Yes
James Saccone
May 08, 2023
Process was quick and easy
Customer Service person was very informative and helpful.
Recommended: Yes
Shamina Jenkins-Di Mauro
Jan 10, 2023
Very satisfied
Khadija was very professional and helpful in highlighting the benefits of using this storage location. I have visited three different locations, including one that was cheaper! The goals that I look for are convenience, price, friendly customer service, ease of paperwork, location of the unit, etc. I hope to stay at StorQuest as long as I can.
Recommended: Yes
Robert
Dec 10, 2022
Friendly staff
The facility is clean and readily accessible. This is my first storage unit and the process was very simple.
Recommended: Yes
Patricia
Oct 22, 2022
Great Service & Impeccably Clean
Khadja Robbins, the manager gave us a tour and spent quite a bit of time with us to help determine our needs. Her estimate was dead on accurate. And all of this was done during our research stage. Of course we then picked this facility and they had all the paperwork done with us Lockett split. The day we moved in was a great experience too, and on that day we worked with Kyle.
Recommended: Yes
Phyllis
Oct 01, 2022
Friendly staff, well lit and clean.
The staff was friendly and helpful. The storage unit was a perfect size for my belongings and I felt satisfied they were safe. The whole place was clean and well lit.
Recommended: Yes
Sid
Aug 10, 2022
Easy to review and book
Was able to reach out to an agent who helped with the right storage size to choose, and it perfectly fit all our household items.
The checkin process was quick, and we had everything we needed.
Recommended: Yes
MrWavyJ
Jul 13, 2022
New clean facility with helpful staff
Place is brand new, so extremely clean, the controlled climate is a plus. Staff was extremely helpful
Recommended: Yes
Giovanni
Apr 26, 2022
Amazing facility
The facility in Ronkonkoma is clean. The one single staff member was more than adequate on my weekend move in. I recommend this place highly
Recommended: Yes
Leonard Richardson
Mar 15, 2022
Fantastic place
Fantastic place brand new security is amazing I love it
Recommended: Yes
Robert Salerno
Feb 16, 2022
Brand New facility and State of the art system, great people
Very nice place, and very cheap.knowledgable people and very helpful I would definitely recommend it to anyone who is looking for a storage unit, I most definitely would be using them in the future
Recommended: Yes
Gloria c
Feb 03, 2022
Very impressed. Cole was friendly and helpful.
This was my very first time using a storage unit. I had shopped on line and booked with a very popular company but went I went to see the unit I was extremely disappointed. It’s was very small and was quit costly. I went back on line and found sparefoot. Customer service is awesome, price very reasonable and excellent customer services
Recommended: Yes
F Jackson
Aug 02, 2021
Great, clean and brand new facility. Staff is very friendly and helpful.
Great security with security codes needed for going into the gates, then again into the building, and then again on exiting the parking lot. Security cameras everywhere. The facility is brand new and is very well designed.
Recommended: Yes
James McCue
Jul 21, 2021
please stop telling me how to leave a review
Staff were awesome.Great place clean bathrooms wonderful people
Recommended: Yes
