Samantha
Mar 06, 2024
Great experience moving in
They made the move in process fast and seamless. Great customer service.
Recommended: Yes
DBM
Feb 15, 2024
Exceptional Facility and Services!
I can't recommend 21st Century Storage enough! Their Long Island City location is not only convenient but also boasts a state-of-the-art facility that's clean and secure. The climate-controlled units were perfect for my sensitive items, and the prices were very reasonable. What stood out the most was the kindness and efficiency of the staff; they made the entire process smooth and stress-free. If you're looking for storage in the area, this is the place to go!"
Recommended: Yes
Kalie Kaplan
Feb 15, 2024
Best Storage in New York
Highly recommend this Storage facility for all your needs.
Recommended: Yes
Kalie Kaplan
Feb 15, 2024
Seamless Storage Experience!
I recently used 21st Storage for a big move and was thoroughly impressed by their professionalism and efficiency. The moment I contacted them, their team was responsive, providing clear information and answering all my questions. The facility is immaculate, well organized, and secure. I had peace of mind that my belongings were in good hands. Their competitive pricing and convenient location in Long Island City were just the icing on the cake. I highly recommend to anyone in need of reliable storage solutions.
Recommended: Yes
Richard Autry
Feb 15, 2024
The management and facility were top-notch.
I had a good experience with the staff and they made renting a unit very easy.
Recommended: Yes
lenar
Aug 03, 2023
The real price is much higher than on the website.
i try rent locker to 15 dollars. In office woman said i need to pay 60 dollars for 1st month
The company is cheating customers..
Recommended: No
桓牡湯
Feb 22, 2023
Outstanding!
Absolutely delighted to discover this lucky place— customer service has been above and beyond: a construction worker even helped me get some of my heavy things all the way up to my unit! America + Jackie in the office are friendly and super efficient. The space is either brand new or undergoing renovations, but it’s still very easy to get around. The hours are a bit limited atm, but I’ve been told that will change soon, at which point it will hands down be the best storage in NYC. I’m just blown away by the level of customer service. Thanks y’all!
Recommended: Yes
Happy Hound
Feb 21, 2023
Great price but it had a giant beam which wasn’t disclosed
Would’ve like to know the space had an impediment - sorta not cool
Recommended: Yes
Terri Twingstrom
Jan 05, 2023
The Staff was friendly and knowledgable
I would Highly recommend this facility.
Recommended: Yes
Maria Josefina Gabela
Nov 22, 2022
excellent service
we arrived half hour before closing time & were able to finish the paperworks / unload / secured our things in the unit we got ... EXCELLENT SERVICE
Recommended: Yes
JV
Sep 04, 2022
V friendly and helpful check-in
Clean facility, good prices, and v helpful staff. Even on a super busy day (Friday before Labor Day!).
Recommended: Yes
Betty Hayes
Aug 08, 2022
The salesman was nice and knowledgeable
Easy excess to my storage your price was great your office man was very polite and helpful.
Recommended: Yes
Katerina Stratiotis
Jun 28, 2022
Was expedited immediately very friendly and professionally
I would recommend the facility to anyone...was very pleased
Recommended: Yes
Abigail
Jun 02, 2022
Easy and efficient
Booked this storage unit last minute and was not disappointed! Facility was easy to navigate and fair prices
Recommended: Yes
Yanni
May 27, 2022
Great service, location, and price!
Thank you for all your help moving in. Great service!
Recommended: Yes
Natalia Anders
May 16, 2022
Exceeded my expectations
I brought my stuff and had very limited time to do the paper work and unload my car. There were two people on that Sunday, Jason and Toquan. While I was working on paperwork with Jason, Toquan unloaded my stuff from the car. Jason was very quick and accommodating. Toquan was also accommodating. Both guys were friendly and professional. I couldn’t expect any better service. Definitely would recommend anyone this storage. Location is also good, very close to the city. Many thanks guys for accommodating my needs and outstanding service.
Recommended: Yes
R. Torres
Apr 25, 2022
Super quick and Chris Festa was great
Super quick and Chris Festa was great. He was very friendly and helpful. He showed us multiple units until we found the right one that worked for us.
Recommended: Yes
john stahl
Apr 02, 2022
Great Service
great personal service. Jackie is a very efficient service manager.
Recommended: Yes
Jacob
Mar 02, 2022
Painful experience getting setup and upfront on pricing
After not being able to get a hold of anyone in order to pick up my keys, I spent ~2 hours waiting to check in to my unit. I had originally planned to stay less than 30 days so I had assumed that this would only cost 1 month. They tried to tell me I needed to be in a contract then said that I would have to pay for 2 months rent instead despite only having the unit for 1 week in Feb and 2 weeks in March. You also are required to pay for their locks, insurance and a myriad of random fees. Further, the other 4 customers in the office at the time were clearly disgruntled with the service they had already had. I do not recommend 21st Century Storage.
Recommended: No
Jairo Leon
Jan 29, 2022
Prices were very fair.
Customer service was very friendly and welcoming.
Recommended: Yes
