David Krings
Apr 04, 2022
Great service, clean units, too many extra fees.
Their service is great and the unit is clean and in great shape.
Recommended: Yes
Pete Jones
Mar 29, 2021
Happy with space.
Have used this storage place for many years. Not happy that the prices have risen steadily in those years with little or no improvement. Clerk is always friendly and courteous. For our all volunteer organization, storage is a necessity.
Recommended: Yes
Kevin Fogg
Mar 21, 2021
Convenient, clean and reasonably priced
We are very happy with not only the location, pricing and cleanliness of this facility but also the customer service. They are always quick to respond to questions whether it be email or phone. Highly recommend!
Recommended: Yes
Maria Holland
Mar 19, 2021
Great Storage Facility
My storage unit is the perfect size for me and access is great! The customer service is superb and I like the location.
Recommended: Yes
Sari Medick
Mar 19, 2021
Great location
We use our storage mainly access mainly during the summer months as we store our gear in there for ease of access. Getting in and out is super easy and we couldnât be more happy with not having to keep these large items in our home.
Recommended: Yes
Robert Roy
Mar 18, 2021
Overall a good experience.
Facility clean, O/H door worked well. No roof leaks. Snow outside was a bit of a problem - slipped several times. Tight maneuvering a car on the property - holding my breath for when a large U-Haul will come to take contents away. Freemans Bridge location was good for my purposes.
Recommended: Yes
Patty Perez
Mar 18, 2021
Competitive prices and convenient
I would refer people here 100%! I have a unit in Glenville and the manager is excellent! She assisted me when I lost my job and helped work a plan for me so I wouldn't lose my unit. It is always well cared for and safe.
Recommended: Yes
Pat Quillinan
Mar 18, 2021
Price vs Value?
I've had a unit there for well over a decade. The rent has more than doubled. We're reconsidering the value.
Recommended: Yes
Tim Mungenast
Mar 18, 2021
Clean and well run, excellent service.
I feel like my belongings are in good hands in this spotless, well-managed facility.
Recommended: Yes
Tyler
Mar 18, 2021
Good storage facility
Facility is clean and secure. Easy access with the keypad at the gate. I leave my motorcycle here every winter and haven't had any issues. Folks working in the office are always super helpful and friendly. I've recommended several people to Prime Storage, and I plan to keep using the facility myself.
Recommended: Yes
Jim Pickett
Mar 18, 2021
Outside Storage
I think the price is a little expensive, for the amount of years i have been there.
Recommended: Yes
KAYLEIGH
Mar 18, 2021
Excellent
They are always super nice, if you call and have to leave a message they get back to you very quickly. They are quick to fix and problems that you may have
Recommended: Yes
Ed
Mar 18, 2021
Works great for me!
Prime Storage Glenville works great for me!
Recommended: Yes
Unhappy customer
Mar 18, 2021
Hi there
In 2 years the price went up $75 place is a rip off
Recommended: No
Donna
Mar 18, 2021
Great service
Clean and very good customer service
Recommended: Yes
Robert Debardelaben
Mar 18, 2021
Best storage businesses in the Capital
Best Storage company in the Capital region
Recommended: Yes
Sam Stebbins
Jan 26, 2021
Functional
Works like it should, accessible 7 day as week.
Recommended: Yes
Wendy
Apr 09, 2020
Quick and easy
It was quick and easy. I was able to move stuff in the same day
Recommended: Yes
MARGARET M.
Mar 23, 2020
Great service!
Got our unit the same day. Staff was very helpful. Unit was clean. Easy to help ourselves in and out. Open 6 days per week making it easy for us to come and go.
Recommended: Yes
Paul Michel
Jun 05, 2019
A very, smooth, pleasant experience
I met with Cheryl, who was friendly, pleasant & knowledgeable & thoroughly explained the rental policies....she showed me my the unit, helped with the paperwork & made the whole process of renting a unit easy & pleasurable!
Recommended: Yes
Brian Wilsey
Jan 26, 2019
Overall easy
Cheryl is very pleasant and helpful, both over the telephone and over the counter in the office. Her efficient, polite handling of our rental setup was most welcome.
Recommended: Yes
Pam
Aug 19, 2018
I had a great experience.
It was a rainy, miserable day, but Cheryl made it much easier to deal with. She was very helpful and was able to explain everything to me. She prepared my information packet promptly and I was able to go about my day. The unit was clean and will serve proper storage for my items. I was very fortunate that there was a unit available so close to where I live, and I did not have to travel much of a distance to arrive there.
Recommended: Yes
Tawana
Jul 20, 2017
Great
Same day, assistance excellent service
Recommended: Yes
Molly
Jun 26, 2017
Easy to arrange.
Andy the manager was helpful and everything went smoothly.
Recommended: Yes
Krysten
May 27, 2017
Good value
Only thing I didn't like was online it says 24/7 access but it costs an extra $15 a month when you get there in person to sign up.
Recommended: Yes
Krysten
May 25, 2017
Good over all
Only complaint is that online it says 24/7 access but it fails to say that that costs an extra $15 a month
Recommended: Yes
