Tommy
Jan 27, 2024
Everything is good
Customer service great and friendly
Recommended: Yes
Kamran.mirzazadeh
Aug 07, 2023
Very nice
Very happy and the operator who took my call was very nice
Recommended: Yes
Ian Simmons
Jul 02, 2023
Perfect
It is a great facility, the pull cart a little too bulky to maneuver,also needs door stops, but the facility is Ô¡É´©ÅÔ¡É´©ÅÔ¡É´©ÅÔ¡É´©ÅÔ¡É´©Å
Recommended: Yes
Marlon Burch
Jun 05, 2023
Very convenient
Easy access was really helpful in choosing this location.
Recommended: Yes
Marc
Feb 19, 2023
Excellent facility
We had a terrific experience here and are happy with our choice.
Recommended: Yes
Brenda Booker
Sep 13, 2022
Very quick service
Friendly prompt staff. Knowledgeable.
Recommended: Yes
Brenda Booker
Sep 12, 2022
Awesome and quick
Great customer service. Knowledgeble
Recommended: Yes
Violet
Aug 28, 2022
Awesome
Irene was wonderful!! She was a huge help and made my move in process extremely easy! Thank you Irene!!
Recommended: Yes
Rianna
Jun 15, 2022
Great experience
Good place to go for storage purposes
Recommended: Yes
Helen Richardson
Jun 05, 2022
Friendly
Very nice respectful took the time to find a unit
Recommended: Yes
Helen Richardson
Jun 05, 2022
Helpful
They were nice helpful people I would definitely recommend and go back
Recommended: Yes
Patricia Harvey
May 06, 2022
Cleanliness
Awesome! Cleanliness! Good service! Thanks for letting my Budget Truck stay overnight!
Recommended: Yes
Kelvin McCatheran
Apr 28, 2022
Excellent facility
Everyone was very professional and courteous
Recommended: Yes
Leatha Hubbard
Apr 16, 2022
Great
Excellent customer service......
Recommended: Yes
J A Stewart
Apr 14, 2022
Great team Irene and Maritza were informative and professional!
These ladies got a system down. I was in and out in no time which included an escort tl unit and tips as to where to park and what entrances were closest etc.
Thank you ladies!
Recommended: Yes
Judy
Apr 14, 2022
Professional proficient and friendly service!!
Maritza and Irene are the dynamic duo! They explained everything and emailed my information as well. Had me in and out abs on my way! I always love a seamless experience! Nice job ladies. I’m thankful and delighted to do business with you.
Recommended: Yes
Shantee Bermoy
Apr 03, 2022
Great experience
Customer service was great, was explained how the service worked and payments, because we had two month special of 50% off. The facility is clean of debri and trash. Easy to navigate and plenty of doors around the building to load your personal items to your storage unit.
Recommended: Yes
Kamoree Brown
Mar 21, 2022
Easy and efficient service!
Very friendly people, a quick way and easy process and pretty inexpensive for all the space!
Recommended: Yes
Michelle Costabile
Mar 09, 2022
Online
Great customer service really helped me out
Recommended: Yes
nenita m. leeder
Mar 04, 2022
shield storage is a good place to go.
The place is clean and price is great.
Recommended: Yes
LEOPOLDO P SANCHEZ
Jan 19, 2022
LOVE THE 2 MOS. HALF PRICE BUT LIKE TO SEE PRICE TO GO DOWN IF WE STAY 12 M
GOOD JOB. YOU CAN STILL IMPROVE IF THE STAFF IS ALWAYS AVAILABLE ANYTIME. WHEN WE ARE MOVING IN NOBODY IS AVAILABLE SO MY MOVERS HAVE TO LEAVE MY TRUCK ON JUST A BLANK SPACE CAUSE THEY DID NOT GIVE ME A PARKING NUMBER SO WE HAVE TO GO BACK ANOTHER DAY TO MOVE MY TRUCK ON THE ASSIGN PARKING SPOT. IT IS ALWAYS HARD TO FIND ANY STAFF AND THE PERSON WHO ANWERS THE PHONE IS IN A DIFFERENT LOCATION. OTHER THAN THAT THEY ARE ALRIGHT. THANK YOU
Recommended: Yes
Michael Miller
Oct 20, 2021
Storage was very dirty
A little expensive for the size they forgot too clean it before they rented it ou
Recommended: No
David DeCoster
Oct 20, 2021
Area is tight for large trailers
Space was tight for my trailer but made it work
Recommended: Yes
Bruce
Oct 12, 2021
easy accsess good price
i have been to the office twice no one there, i have called twice only to speak to an operator not from the accentual storage location to ask a question witch they could not answer but did try to find out for me.
Recommended: Yes
Rhoda Wilson
Sep 24, 2021
Great
The staff is Very nice and respectable the facility is very clean I would recommend this place for my family and friends...ЁЯШКЁЯШКЁЯСН
Recommended: Yes
Conrad
Sep 05, 2021
Amazing
I was extremely impressed by everything that transpired while reserving, arriving, and moving into the unit that I have.
Customer service was impeccable.
Recommended: Yes
Victoria Marshall
Aug 02, 2021
Great storage unit for motorhomes
Stay was great, friendly and kind. The facility is very clean. I was worried about putting my Motorhome into the storage unit, but after seeing all the cameras and other trailers, camper, rv and fifth wheels, as well as some cars, I felt at ease.
Recommended: Yes
Lori
Feb 14, 2021
Excellent experience
Everything was great with this storage facility...Irene was so helpful and quick to handle unforeseen issues.
The only two problems were the size of the door on the 10x20 I rented (it's a 5ft doorway which is ridiculous) I cant fit any oversized items in it which left me hanging and as a result, I dont feel I should be paying the same price as a unit that has a 10ft doorway.
The other issue is there are literally no carts to be found anywhere, had to bring my own dolly to use.
Both of these items need to be rectified immediately.
Recommended: No
Lori
Feb 12, 2021
Great CS......Unit, men. needs larger door
The property manager, Irene, was very nice and so helpful..a much needed switch from Life Storage who nickle and dime you at every turn. The only issue I have is that the door on the 10 x 20 unit I got is not the full length of the unit, it's like only 5ft. wide which is really stupid to put on a large unit. Because of this there are certain items I wont be able to get in there which is frustrating. The other issue is I couldn't find any carts to use. They definitely need to purchase more cars...I had to bring my own dolly. That's the reason for the low stars in cost efficiency.
Recommended: Yes
Peter
Jan 31, 2021
Storage manager was professional and very helpful.
Storage was convenient and very well priced. Location was secure and clean. Very well run.
Recommended: Yes
Fawn
Jan 15, 2021
Fast & Easy Move-In
Great customer service. No issues and nice and easy!
Recommended: Yes
Julia
Jan 13, 2021
No complaints!
No complaints, everything seems to be appropriate. Staff is friendly and professional.
Recommended: Yes
NornieceNorment
Jan 09, 2021
Great storage.
I am well pleased with my storage unit. The staff is friendly, helpful and knowledgeable. The move in was great. I have easy access to my unit.
I recommend Shield Storage of West Craig to anyone who is looking for a great storage with easy accessibility, clean units and affordable.
Recommended: Yes
carla
May 02, 2020
Very professional
very clean they got me in really fast and it was very helpful to me awesome customer service I would really recommend this place for anybody they have a reasonable price very polite
Recommended: Yes
Tony
Apr 29, 2020
Storage unit is close to my house.
Great facility with large storage units and tall ceilings. Great for stacking boxes
Recommended: Yes
Aysha
Apr 23, 2020
More affordable than U-Haul
Great place. Only difficulty is the narrow halls, so big long items are hard to maneuver. Got scared my couch wouldn’t fit and I had already signed the papers.
Recommended: Yes
MELANIE
Apr 19, 2020
Nice storage
It was a very nice place. The Mgr was great and helped me with the storage.
Recommended: Yes
Teresa
Mar 16, 2020
close to my house.
Great customer service. Very convenient for me to get to. Pricing was right.
Recommended: Yes
Tanya
Feb 08, 2020
Ray(Sparefoot)&Dean's (Storage Shield)Customer Service was amazing!!!
I have (0)Zero complaints!
I was hurried& needed a fast storage....Ray(Sparefoot)superbly handled my worries!!
Then Dean,in the office,further calmed all existing worries!!
Recommended: Yes
Niger
Jan 17, 2020
Overall happy
Clean storage, gated and sage surroundings.
Recommended: Yes
Rolanda
Jan 08, 2020
Friendly and Efficient
The staff here were very helpful with handling my storage needs. They were very accommodating and friendly. The space is very clean and secure.
Recommended: Yes
ZAINAB
Nov 11, 2019
Great storage option!
I wouldтАЩve given five star тнРя╕П customer service was great! However, I was locked in after hours around 530pm until eventually someone else was leaving. Several customers gate codes wouldnтАЩt work?! Other than that. Clean facility, seems safe. Glad I chose it. Just donтАЩt want to have to scale the fence to get out lol ЁЯШВ please fix the fence.
Recommended: Yes
Kevin
Sep 26, 2019
Clean and convenient
Clean facility, quick check in, secure and the employee handling everything was very nice/helpful!
Recommended: Yes
Glenn
Sep 04, 2019
Great facility
I must say the young lady at the front desk (Pam) is courteous and very professional. She explained everything and answered all of my questions.
Recommended: Yes
shanice smith
Aug 25, 2019
Everything was fast and easy. Extremely great customer service.
Everything was fast and easy. Extremely great customer service.
Recommended: Yes
Janine
Jul 28, 2019
Very convenient
Happy with unit and service . Staff is cery friendly and helpful. Prices are great!
Recommended: Yes
Whitney Thompson
Jul 22, 2019
Great service
When coming to get a new storage, Pam was amazing with following through with our transaction and taking care of us very well. No complaints, what’s so ever.
Recommended: Yes
Whitney T
Jul 20, 2019
Self storage for our car
This storage facility was great! From the very first call, all the way to the day of move in. The staff was very friendly and warm! I would definitely refer friends and family!
Recommended: Yes
Mitch
Jun 24, 2019
Clean secure facility
It’s a clean secure storage facility. What more do you need to know?
Recommended: Yes
Joseph
Jun 17, 2019
Cool, Clean Storage Units
The staff here is friendly and the storage units are clean and kept at a moderate temperature due to climate control. Best prices in town too. No complaints!
Recommended: Yes
Victoria Bressman
Jun 14, 2019
Over all great place
The lady working at this facility was very friendly and helpful! Facility was clean and security seemed good. I felt my stuff was secure. I would definitely recommend it.
Recommended: Yes
Jesse
May 31, 2019
Clean!
One of the cleaner ones around this area of town! Nice staff
Recommended: Yes
Natasha
May 13, 2019
Great customer service.
Clean area and great customer service. I would recommend this storage facility for your storage needs.
Recommended: Yes
Douglas
May 12, 2019
One two step
Easy and fast services ,clean area easy door code to remember
Recommended: Yes
Anthony
Apr 27, 2019
New customer....
So far ok.... their rv parking is very tight. I’m still waiting for a call back related to my rental. Been about a week....
Recommended: Yes
Michael
Feb 18, 2019
Great experience!
Everything was clean, service was exceptional, producing was competitive!
Recommended: Yes
Rebecca Zinke
Feb 06, 2019
the on-site manager was very helpful and accommodating
I was in the situation where I had to put a bunch of my belongings out front by the gate while I was waiting for the lady to get back from lunch and it was absolutely no problem. Also instead of making me all the way around to the other side of the building through the gate pushing a dolly she disabled the fire alarm so I could open up the side door on the building to make it that much more easier for me to access my unit.
Recommended: Yes
Sandy
Jan 24, 2019
Everyrhing, from customer service to prices were great
I am so satisfied with shield storage
Recommended: Yes
Celestina
Jan 23, 2019
So far so great
We just moved in this week and the service was great! Unfortunately, I don’t remember reps name that helped me but she was very professional and helped me into the storage that fit my needs. At a great price!
Recommended: Yes
Brandy
Jan 22, 2019
Great Place
Nice and clean. Decently priced
Recommended: Yes
Curt
Jan 20, 2019
Great place for self-storage
Very nice people. Easy to sign up and good access.
Recommended: Yes
William
Jan 20, 2019
thanks to spare foot I was able to get this fast.perfect unit .
perfect spot .so easy on the second floor .in and out in 30 minute full loads.clean and efficient .
Recommended: Yes
Kamili
Jan 02, 2019
Great customer service
Great experience, price was the best that I have found.
Recommended: Yes
Jorge
Dec 15, 2018
I would like recomend this self storage to everyone!
Exelent customer service, very clean and safe place. Buen precio, exelente servicio al cliente y un lugar muy seguro.
Recommended: Yes
Trinay
Nov 11, 2018
Good storage great customer service
Mr. John offered above and beyond customer service. It was almost time for his shift to be over. My situation caused himnto be there 30-40 mins past his shift. He did not complain. He made sure everything was taking care and handled properly. He made sure I was not being over charged for my unit. Awesome dude.
Recommended: Yes
Jeffrey
Oct 16, 2018
Great customer service
All worked out as scheduled. Great customer service.
Recommended: Yes
Robert
Oct 12, 2018
Great price
Great price !! Friendly !! Would recommend
Recommended: Yes
yukio
Oct 08, 2018
Convenient location for me.
Unit was clean when I moved in. Gate worked fine also. No issue during move-in.
Recommended: Yes
Miranda
Sep 11, 2018
Great staff
Love the place, it's not huge, easy to access and I feel my belongings are safe.
Recommended: Yes
Alan
Sep 01, 2018
Serena was great! She was courteous and professional !
Serena made our day by turning what was becoming a "process " in to a pleasure. She welcomed us and explained all the promos and specials we were eligible for and took care of registration quickly and efficiently. We had want we wanted and had keys in hand within 15 minutes. Great Service by a great staff. Serena was the perfect representative of your company!! Thanks
Alan
Recommended: Yes
Jenn Smith
Aug 18, 2018
A decent deal
The office manager was very nice and helpful. It was a good deal getting the admin fee waived and a free lock. But as with most storage facilities it was not the price as advertised due to their must have renters insurance provided by them. So even though the first two months are actually at 50% off I’m still paying about 20$ more than advertised. But it was the best deal I could find and afford.
Recommended: Yes
Gilbert Lio
Jul 27, 2018
Great customer service.
Rental agent was friendly and went out of her way to find us a convenient unit since we are both elderly. Great service!
Recommended: Yes
Ashley
Jul 14, 2018
Nice space
Everything went smooth and the unit was the perfect size. Very good experience.
Recommended: Yes
Karen
Jul 04, 2018
Nice unit
Nice storage to rent out and would recommend to anyone
Recommended: Yes
Shavon
Jun 02, 2018
The best storage place I’ve ever seen.
I had searched for a storage unit a few days. I was amazed by the rates that I received. I also appreciate the rebate that will be given to me as Amazon gift card. I like getting some money back from my fees.
Recommended: Yes
Carisa
May 27, 2018
Nice and friendly
Customer service was great and friendly.
Recommended: Yes
kemmy
May 07, 2018
Great Storage, Great Location, Great Staff
Great staff, extremely clean property, gated with keypad for the storage patrons. They offer, climate control units. I highly recommend, this storage facility. I will be referring my family & friends to this location!
Recommended: Yes
Desheila
Apr 21, 2018
Great deals, great service!
The entire process was really simple! I called in, told them what I wanted and at what price, and they found what I was looking for. I did have to buy a new $42 lock in order to confirm the price of a $25 waived admin fee and half off 3-months of storage fees, so the deal met my short-term needs. With such a deal, I'd patronize again.
Recommended: Yes
