Sep 18, 2020
Overall it was a great experience
Overall it was a great experience. Ian was very helpful and made the whole thing easy.
Jul 27, 2020
The only issue I have is that you have to check in at the office and give your ID to get a keycard to open an exterior door. If thereâs someone else being helped you have to wait before you can get in to access your unit.
Jun 17, 2020
Affordable, and easy to book
The associate at the Whitsett Ave location called to confirm my online reservation but I needed certain conveniences met and he was more than helpful in moving my res to another location very close by. Could not be happier with his service and the overall experience with Public Storage and Sparefoot.
Jun 10, 2020
Jerry and Haden were so wonderful and helpful
Worked with both of them separately, and they were both so helpful and made sure to maximize and prioritize my time. Can't thank them enough.
May 24, 2020
Perfect for me. Very helpful staff and attentive and friendly. Helped with my account transfer from another Public Storage facility. Great!
May 19, 2020
Quickly moved in.
Got in quick. Clean spot no complaints..
Mar 21, 2020
Best storage place
Super helpful, the process was quick and easy.
Feb 10, 2020
Very pleased with your service
Very pleased with your service , excellent customer service.
Jun 14, 2018
very good, i wish hours were longer and that you didn't require insurance though.
Jun 29, 2017
Ian was very helpful and knowledgeable
Ian was very helpful and knowledgeable. He was patient and answered all of our questions.
May 03, 2017
Great customer service
Great customer service
Mary Anne Chumley
Apr 24, 2017
I've rented from a few different storage places in Los Angeles but I definitely recommend this place! Really fast and excellent customer service from Ian and Natalie. Painless rental!
Mar 25, 2017
Natalie is awesome! She was super friendly and gave me a great rate! :)
Jan 17, 2017
quick, easy and efficient
Very friendly caretaker set up our account quickly and helped us out
crystal lee mangona
Sep 28, 2016
Due to an emergency i had to find a storage place ASAP. Luckily i was able to locate this Public Storage near my current apartment and it being my first time using any storage facility i was a bit skeptical and had no idea how this whole thing works. When i got there after setting up my appointment online this amazing woman at the front desk named NATALIE was very helpful and very thorough with explaining on how everything works. She was super sweet and VERY Accommodating! she made the entire process real easy and most of all she made me feel very safe. She is a pleasant woman who deserves a RAISE!! Thank you sooo much Natalie for your help!! You are the SH*T girl!!!
Aug 18, 2016
Raquetta was very helpful and very nice. She's been helping me for the passed 30mins + looking for a unit that fits my needs. We finally found one and she set me all up. It was great working with her.
Aug 08, 2016
Great service very helpful and friendly good prices and they check to see if all locks are secure in the facility. Would recommend this to anyone!!!! Raquetta is the best customer service representative ever!!
Feb 15, 2015
Employees smoothed over an arduous process
Corporate sold me a parking space apposed to a storage unit @ the Van Nuys location. I was subsequently redirected to North Hollywood. The lady's at the NH location were extremely professional & did everything within their capabilities to get me a unit that was convenient to my needs. I wish at the least that the administrative fee could be waved. I felt something could have been done by corporate to compensate me because the mistake cost me time and additional money.