Jill
Mar 25, 2024
Happy with my choice
Excellent costumer service. Easy access! Very good value for climate controlled space.
Recommended: Yes
Diana Cardoza
Aug 30, 2023
Very neat place.
It’s a good looking place, space full, clean and easy paper work, fair price. Just love it
Recommended: Yes
Erica
Dec 02, 2022
Would recommend
Very nice and helpful. They do advertise they provide a free truck, that is NOT true! We were very disappointed when we found out that was false advertisement.
Recommended: Yes
Lanice Naylor
Aug 03, 2022
I was in need of assistance that day and I received it
Very satisfied with the help I received locating the storage and easy and fast rental of the storage unit
Recommended: Yes
Jacqueline King
May 30, 2022
Very clean facility
Very clean and well organize. Professional staff as very friendly. I recommended Next Door Storage. I recently relocated from Chicago and I'm very happy and satisfied I picked Next Door Storage the pricing is very fair. Thank you Next Door Storage.
Recommended: Yes
Sheila Michael
Dec 27, 2021
Great place to store your items!
Gated storage with Gate that you open your self. Inside storage building with doors that you open with your own code. Locked door that only have a key to open. Very safe!
Recommended: Yes
Veronika Anderson
Oct 03, 2021
Awesome!!!
The front desk lady was very sweet and helped me greatly! It was a fast and easy move in process, and I would definitely recommend this place to others who are looking to store their belongings! Five stars all around!
Recommended: Yes
David
Aug 16, 2021
Awesome service!
Phenomenal customer service! Thank you for being timely band responsive.
Recommended: Yes
Suzanna
Jun 29, 2021
Very helpful and accommodating.
Very clean and easy to access and unload. Easy to get to as well. The staff was super helpful on the phone. I reserved online but then called because I couldn't make the move-in date. They were very informative and we were able to take care of everything over the phone. When I was ready to move in everything went smooth as could be due to the great job of the employee I spoke with. I was very pleased with the quality and cleanliness of the units when I got there.
Recommended: Yes
Travis Fleming
Jun 27, 2021
Great experience
I couldn’t have asked for better. Price was good, they were quick, helpful, and it was clean and perfect for what we needed.
Recommended: Yes
Russell Parker
Jun 06, 2021
PRICE INCREASE
I have had a unit there for years. We just found out our monthly fee will almost double at the end of the month. Two week notice with a huge price increase. I will be looking for another space.
Recommended: No
Kandee
Mar 17, 2021
Very secure, clean and well lit.
Excellent service. The storage facility is very clean and well lit in the evening. I rented an outdoor drive up unit. I appreciate the locking gate and use of a code when entering and leaving. I couldn't be more pleased. I highly recommend them.
Recommended: Yes
Melissa Behling
Nov 19, 2020
Friendly and efficient staff
Friendly and informative staff. They explained every document along with all of the necessary information which left me not needing to ask any additional questions. Everything was completed in a timely fashion and the entire process was smooth and easy.
Recommended: Yes
Mallory
May 30, 2020
Super easy process
The need for a storage unit came up unexpectedly. I was able to reserve a unit and complete the contract within 10 minutes and was on my way with access within 20 minutes. Super easy and great customer service.
Recommended: Yes
Christine
May 08, 2020
Exceeded my expectations
Very kind and helpful staff. Facility was spotless.
Recommended: Yes
Bruce
Jul 25, 2019
Easy to do...
Pleasing experience for storing
Recommended: Yes
David
Jul 22, 2019
Great Price
Great Price and conveniently located in the heart of North Aurora. Next Door Self-Storage has the best price around for a climate-controlled 5x10 unit.
Recommended: Yes
James
Jun 12, 2019
Great! Very happy with service
Very nice people and great service
Recommended: Yes
Rich Lange
Jun 12, 2019
Very friendly service
Great place to store your stuff and nice people to work with.
Recommended: Yes
Adriel
May 06, 2019
Good clean facility
This facility was very clean and easy to access.
Recommended: Yes
Stephanie
Apr 08, 2019
Super clean and very reasonable price
Great staff!! Super friendly. Very reasonable prices!!!
Recommended: Yes
Stephanie
Apr 08, 2019
Super clean and very reasonable price
Great staff!! Super friendly. Very reasonable prices!!!
Recommended: Yes
Antonio
Mar 26, 2019
The best
Simply the best ,affordable clean Great Customer service
Recommended: Yes
Gene K
Mar 24, 2019
Fast and Easy Storage
First time using a storage facility. Great price. Easy access for in and out. The locker and entire facility were super clean. Couldn't be happier. Very friendly staff too.
Recommended: Yes
Katy
Feb 27, 2019
Great facility
The storage units are spacious, clean and secure. I would definitely rent from here again.
Recommended: Yes
Katy
Feb 25, 2019
The facility is very nice!
The storage units are clean, safe and quiet.
Recommended: Yes
Brian
Feb 18, 2019
Nice facility
Great help from the rep. Clean.
Recommended: Yes
Batrice
Jan 17, 2019
Service is great and very clean units.
Service is great and very clean.
Recommended: Yes
Derek
Jan 11, 2019
Exceptional price/promo and great customer service.
The process was made quick and easy by the rep at the store and the pricing and promotional pricing is extremely competitive. Thank you!
Recommended: Yes
Eric Mulcahey
Dec 22, 2018
Ten by ten
Pros:
Clean
$30 cheaper
Very friendly
Easy access
Pallet carts at the doors
Recommended: Yes
Zaheeda
Nov 30, 2018
Very clean and customer service isgreat
Very easy to check in and get a unit. Hours are great. Prices are great
Recommended: Yes
Mi-Amber
Nov 21, 2018
Exceptional customer service and follow up
It was easy to reserve online and when in the office I was greeted and there was great customer service!!
Recommended: Yes
Michelle R.
Oct 24, 2018
Cheap and easy
Super affordable, very clean and staff was super helpful and nice.
Recommended: Yes
Caitlin
Oct 24, 2018
Great facility. Very clean.
It was great. They let me move I. Early.
Recommended: Yes
Rodney
Oct 06, 2018
Awesome Customer Service Would Definitely Recommend To Family and Friends.
5 Star Service, And Price, Awesome Job Guys!!!
Recommended: Yes
Shawn
Sep 01, 2018
Great storage facility
Very safe and very clean and the staff was very friendly the best storage unit I been to and they have good prices
Recommended: Yes
Shawn
Sep 01, 2018
Great place, very clean
I was very happy with the customer service, and how clean and secure the place was and the oricinf. The only thing I didn't like is that it the gave me a low price only two months and I thought it would be that price until I leave, but the price goes up after two months.
Recommended: Yes
Stacey
Aug 24, 2018
Renting the unit was quick and easy!
I was pleasantly surprised how quick and easy it was to rent a unit. The facility is very clean and employees were friendly.
Recommended: Yes
Michael
Jul 26, 2018
Super Clean, Friendly, Convenient to I-88
Very friendly gentleman at the front desk patiently explained the options, prices and insurance. Having used three other self-storage places over the decades I found this facility and this drive-up unit to be very clean and easy to access. No surprises.
If you have not rented before be mindful that these always take more paperwork and more time to rent than many negative reviewers expected. But this took no more time than any other. Also, the internet promotion prices all these companies advertise is a limited time offer, so expect any unit's price to go up to market rate within 2 - 3 months.
I'm quite happy with this rental.
Recommended: Yes
Orlando
Jul 09, 2018
Excellent storage
I have used storage facilities before, but none that had such great customer service and that was so clean.
Recommended: Yes
Leslie
Jul 04, 2018
Super Clean and Well lit!
Clean, well lit and with cameras.
Recommended: Yes
Megan
Jun 04, 2018
Nice locatikn
Facility is right off of the the expressway and is cheap with no admin fees.
Recommended: Yes
Chelsea
Jun 03, 2018
潇摯匠慰散
Very clean and the price is very fair would recommend to a friend.
Recommended: Yes
MICHELLE
Feb 18, 2018
1st time storage renter!
1st time having storage & the lady @ the counter was great! Very helpful.
Recommended: Yes
Patrick
Jan 06, 2018
Great storage with friendly service
Wonderful new storage place with easy access and friendly service! :)
Recommended: Yes
William Stephens
Dec 31, 2017
Great, clean, convenient
This is a well maintained facility with helpful and friendly staff.
Recommended: Yes
