Feb 10, 2021
They don't honor prices, book online.
Reserved a unit online. Two days before move-in day a representative called me to confirm my move-in date, during that call I reserved an additional unit for $1 more than the first unit. On move-in day for both units the "manager" greeted me without a smile and an attitude and tried to increase the price of the second unit that I already reserved. Thank goodness for online booking, instead of arguing over a price I booked the storage unit online at the same facility at a lower price than he was offering.
Jan 30, 2021
Excellent experience and complete communications via text, ;phone and email.. Thank ypu!
Jan 11, 2021
lease ended, had to store furniture until new apt available
Excellent. Service was helpful, professional, efficient. Couldn't be better.
Jan 09, 2021
Easy, no contact experience.
Easy, no contact experience. Thanks!
Dec 13, 2020
Highly recommend. Dante is a great manager
Aug 10, 2019
Extremely helpful and guided me through the whole process.
Dec 14, 2017
Great place to store things while moving.
This facility has so far been great. I walked in and noted the cleanliness. The customer service was excellent as well.
Oct 30, 2017
Excellent customer service!
The best customer service. Everything was taken care of! We got the best possible deal. So easy to work with them.
Sep 22, 2016
Super friendly and quick service!
Very convenient, quick and clean
Aug 16, 2016
Relatively cheap, very convient with excellent customer service
I'm a college junior who needed to rent a storage for the first time and had no clue what I was doing. When I went to CubeSmart, I was greeted immediately and throughly guided through my options and was helped picked the best option for me. I felt valued and cared about at CubeSmart and reassured that my valuables would be safe in their hands
Mar 03, 2016
Jan 13, 2016
I needed additional storage because of some changes in my life.
From my perspective, Juanita is a customer service DREAM!! As soon as you come in, she's on her feet, smiling, speaking, completely sincere, and totally ready to assist. She knows her stuff and relates all the particulars in a precise, concise manner. She showed me examples of the different units and also demonstrated the secutity features. She is the reason I chose her CubeSmart and she is undoubtedly an incredible asset to the company.
Sep 21, 2015
Varied, customizable options with friendly, responsive service.
I was provided friendly service both via phone and email with fast response times. The employees were flexible in allowing me to change my move-in date without hassle, and provided excellent customer service upon my arrival. I was able to quickly move my things in and understand when and how I might access them in the future. I would highly recommend CubeSmart to friendly and family!
Sep 09, 2015
Secure clean facility
The storage facility is very clean. Moving in was made easier because they provide flatbed rolling carts at each entrance.
Aug 26, 2015
The young lady that helped me check in was extremely courteous and informative
Aug 03, 2015
Nice facility with a good loading dock. Excellent customer service...and the use of the truck really added to the overall quality of service...will definitely recommend Cube Smart!
Jul 25, 2015
It was a very easy process
Jul 09, 2015
Extra great customer service
Never expected to have such friendly, professional, knowledgeable customer service experience at a storage facility. How refreshing! Facility was well maintained, priced well, very well-maintained and conveniently located.
May 16, 2015
five star rating, great customer service, friendly employees
May 13, 2015
Great customer service
Great customer service, as a repeat customer using facility to store dorm stuff for the summer. Rental unit on the second floor, which I was initially hesitant with, but the freight elevator was tremendous, located immediately inside the loading dock doors. Floor on the second floor is smoother than the first floor, making moving the carts much easier.
May 08, 2015
Very clean storage!
Kathy from the front desk was very friendly and nice to show us the storage units and let us choose the one that we want. Very clean and secured. The price is very reasonable.
Aug 10, 2014
Jun 24, 2014
I just moved from another storage facility. This one definitely is an improvement from customer service to other amenities such as use of the truck for free. I will recommend CubeSmart as needed.
Jun 13, 2014
Just needed a large storage closet for trade show type signs that are used once or twice a year.
Found facility with 5 X 5 locker with 4 foot ceiling which is perfect for my storage. Since signs are light weight, it was not a problem to take them up the very secure portable stairs. Very helpful office staff, and extremely considerate.
Dec 02, 2013
Excellent- they were even nice to my moving crew!
May 09, 2013
The customer service at this site was very helpful and professional,
Jun 14, 2012
The storage facility and loading area are much more useful and secure then surrounding areas. Cube smart obtains a huge amount of storage space in one, secure compound. Also, because it is the only Cube Smart facility in the area, the cleanliness and storage elevators are of a high standard and priority. Visit the local facilities in the area, and notice the immature storage sites, as well as the improper elevation and environment techniques. Amazingly, they could even move the furniture themselves if you wished. Cube Smart was a very fortunate find.