Jay Paris
Mar 11, 2024
Misleading
I was originally attracted to your advertised fee of $32 for the size unit I needed. Then, when I found out it was a walkup, I upgraded to $48 for elevator access, because my wife and I are over 65 with
medical issues. Also, we primarily need
the space for some heavier items. When When we arrived at your place, we first found out
about all your unadvertised add ons. Then we had to find out for ourselves that the elevator we needed to move our stuff was out of order. We were forced to download
less important items and returned home with the stuff we really needed to store.
Recommended: No
Ana silva
Mar 26, 2023
Clean
The soace is clean and organized
Recommended: Yes
Christine Cokefair
Nov 23, 2022
It was easy and the woman at the facility was very warm and welcoming
Easy to find what we were looking for, easy to reserve.
Recommended: Yes
Happy Guy
Mar 24, 2020
Simple and smooth experience and JOhn...
Simple and smooth experience and JOhn was so wonderful to deal with.
Recommended: Yes
Felipe Hernandez
Feb 04, 2020
Easy fast and polite
Easy fast and polite
Recommended: Yes
Jaylen Schelborn
Jan 21, 2020
I had a great experience with...
I had a great experience with management at PS. Definitely would recommend friends and family.
Recommended: Yes
Tricia Hicks
Mar 12, 2019
John at the Shrewsbury Ave Public...
John at the Shrewsbury Ave (Tinton Falls) Public Storage was great. After I made my reservation online - John promptly called e the next morning to confirm everything and answer any questions. When it came time to sign the lease and get everything in order, John was friendly and very efficient. He took us to our unit which was clean and dry, and was very informative in opening and closing the lock too. I only gave 4 stars because I have not yet used the unit as I will move my goods in this weekend.
Recommended: Yes
Samuel Mccutchen
Mar 12, 2019
My unit does not have lights outside my...
My unit does not have lights outside my unit so I can see
Recommended: Yes
Crystal Greene
Nov 07, 2017
????????
I like this place so far. #ThumbsUp
Recommended: Yes
Amanda Farrell
Sep 30, 2017
Great storage facility John is great always helpful and would use their facilities again.
Recommended: Yes
Pamela Gubitosi
Sep 29, 2017
I highly recommend this facility. Property management is friendly, helpful and very professional.
Recommended: Yes
LAW
Sep 26, 2017
Could not be better
Every aspect of my experience was professional and easy.
Recommended: Yes
Nicole Jennings
Sep 21, 2017
I think that your staff is excellent ...
I think that your staff is excellent ,John the manager and Heather who was there this past Sunday the 17th of September were fantastic .they are the prime example of what customer service should be. Thank you both for a wonderful experience . Sincerly Nicole Jennings
Recommended: Yes
Glenn Geardino
Aug 17, 2017
Maddy was awesome. Great customer service. Good location. Clean and well managed.
Recommended: Yes
Matt
Jul 08, 2017
Wonderful experience. The property manager, John, really is the type to go out of his way to ensure your satisfaction. I couldn't ask for a better experience. Highly recommended.
Recommended: Yes
Cherise Schanck
Jun 22, 2017
Great experience
Great experience. Michele was very professional and helpful in helping me meet my needs. I would definitely do business with this company in the future.
Recommended: Yes
Cherise Schanck
Jun 20, 2017
Michele was very helpful and knowledgeable. I had a great experience because of her fun and personable attitude. The facilities are clean, secure and well maintained. I would definitely rent here again in the future.
Recommended: Yes
Catherine Baldini
Mar 28, 2017
Looking for the best in all aspects? You found it.
John and his co-workers treated me with kindness and compassion. Daryl from headquarters did the same. Respect, understanding ,and, being able to satisfy your need for storage are their objectives. I applaud their professionalism.
Recommended: Yes
Cynthia Cincotti
Feb 09, 2016
Great service!
I switched over from a Manhattan storage space and John made this transition as easy as possible. He was informed and quite helpful!
Recommended: Yes
Benna Smith
Dec 17, 2015
John
John is the epitome of professionalism and has made my experience with Public Storage very easy and I am very confident that I picked the correct storage company due to his guidance. Kudos to you John.
Recommended: Yes
Susan V.
Dec 15, 2015
Great place!
John the manager is awesome!
Recommended: Yes
Christopher Allan
Dec 15, 2015
The best
John was amazing helping me find the best deal and the space we need. Thanks again.
Recommended: Yes
Lorraine Valverde
Dec 10, 2015
Excellent Service!
Your employee John at the Shrewsbury location was absolutely fantastic! He explained everything in detail, was friendly, courteous and made renting a storage unit an easy and enjoyable experience. He even took the time to make a follow up call to make sure everything went smoothly. John is an asset to your company, there should be more like him!
Recommended: Yes
Greta Montaperto
Jun 04, 2014
Shrewsbury, NJ Public Storage was great from beginning to end.
John, the manager, was awesome. He was very professional and helpful when it came to explaining things and closing out our storage unit. He answered all of my questions completely and didn't leave me wondering anything. Thanks a lot John!
Recommended: Yes
