Ana A.
Feb 03, 2023
Move in went well & smoothly!
Both Tammy & Bernice are great! Very nice & helpful! Good to know that they are there if you need any assistance.
Move in went well but unfortunately, there was only 1 trolley at the loading area. Called Tammy to inform her & she was very quick to fix the problem. Truly appreciate that!
Recommended: Yes
HK Dong
Aug 10, 2022
Tamy was excellent
Tamy was excellent in providing end-to-end service.
Recommended: Yes
Joe
Oct 29, 2019
i've only been there 2 times but every...
i've only been there 2 times but every time someone is parked in the no parking zone . and there is a bump going from the blacktop to the cement and you have a hard time getting the cart up . other then that its fine .
Recommended: Yes
Paul Plishtin
Sep 11, 2019
Average concern with anything was...
Average concern with anything was displayed. Not to impressed. Got the job done. Took a while need another person took longer than necessary because people kept walking in to pay or but items.
Recommended: Yes
Sharon B
Jul 10, 2019
The main area floor could look better
The main area floor could look better; it looks dirty; the elevators have silver panels missing which makes the elevators not appear clean; the temp could be a little cooler in the storage areas; the storage part is good so far
Recommended: Yes
Brian Cook
May 07, 2019
Low pricing ,friendly service
Low pricing ,friendly service. Only thing storage has a slight smell may need air freshener to store clothes or fabric furniture
Recommended: Yes
Elizabeth Gregowitz
Jan 14, 2019
Easy to do business with
Joe was friendly, professional and accomodating. First unit shown needed to be swept clean. Second unit was just right. I trust my things will be safe in storage here.
Recommended: Yes
New Renter
Oct 11, 2018
Facility is nice
Facility is nice, but has some gate issues. We visited 2 PS locations and received different answers to the same questions at each location (i.e. - pest control). Website seems to be sporadic. Staff is friendly and willing to help where they can.
Recommended: Yes
Douglas Freitag
Sep 11, 2017
Kristin was very thorough and. . helpful to us and we decided
To use the public storage. She is great. Everyone should be like her.
Recommended: Yes
Veletia Childs
Sep 05, 2017
Juan was very friendly and helpful with providing me all the necessary assitance I needed to complete my paperwork. Juan continues to check up on me regulary to ensure my move in is seamless, Job well done!
Recommended: Yes
pamela dunn
Aug 11, 2017
Kristin has been extremely helpful today. I was faced with difficult challenge today regarding my key for my storage bin. She took that extra step and helped me. I am truly grateful Kristin's help. She showed me that her experience as a customer service rep is above and beyond my expectations!
Kristin is the best!
Recommended: Yes
Byung Joon Park
Jul 24, 2017
I went to six different public storages to find the best place for me to keep my stuff for 2 months. Juan was the most professional, efficient, and nice person who helped me out. He took his time to be extremely patient and gave me price comparison of different units. Can't believe someone can be this professional with helping out his customer. I highly recommend this storage over anywhere else.
Recommended: Yes
Joseph DeSantis
Jul 04, 2017
Room for improvement, please help Kristin
The move in went very well. Kristin provided excellant service as property manager. Please, I ask corporate to consider the following: provide more flat beds (2 more), provide shopping carts (2) for smaller items, provide one hand truck to sign out at office. Clean and wax lobby floors outside elevators. Hang wall fabric in elevators for protection of elevator walls. Provide very flat curbing at entrance of lobby. It will get rid of elevated edgw on sidewalk. Clean bathrooms!
Recommended: Yes
Lindsay
Jan 25, 2017
Great service!
Juan was great at helping us with all of our needs!
Recommended: Yes
Janeia Simmons
Oct 24, 2016
i love my storage company
they are very helpful when looking for the perfect unit..
Recommended: Yes
Robert Greenberg
Sep 07, 2016
The lady that runs the office is a pleasure!
Your desk representative is so friendly and helpful. She always has a smile on her face and is so nice to everybody that comes in. Makes doing business a nice experience.
Recommended: Yes
Jhane Pleasant
Jun 21, 2016
Great job
Very polite and helpful staff . Affordable .
Recommended: Yes
Brian Mikulyak
Jan 27, 2016
Not in yet
Very friendly service, have to movein before I know any more
Recommended: Yes
Stephen LaPoint
Mar 17, 2015
Public Storage in Watchung
Overall a good value. They sell you a lock for $17 that's really not that great but since you don't have one on you ( I had 3 at home), to reserve it you have to have a lock so they have you. You also get slammed at the end with a $22 "administrative fee" that just more profit. I asked for a month free and was told yes. Then upon discussing mu 10 by 10, I only received 50% off one month. I wanted to shop around but was told they were short on the size and floor of unit I wanted. You also need insurance at a minimum through PS at $11 a month. Overall, much more expensive to store a small amount of stuff than you would think.
Recommended: Yes
Rudy Basso
Nov 16, 2014
Very useful clean environment.
If you need extra space this is like owning a larger garage.
Recommended: Yes
