Aug 20, 2022
SO FAR SO GOOD BUT WE DIDNT GET ONE MONTH FREE AS THE COMPUTER STATED\
THE GUY WAS PLEASANT BUT WE DIDNT GET THE FREE MONTH STATED ON THE COMPUTER.....
Jun 21, 2020
Excellent front desk service, great value.
As a first time renter, I couldn't ask for a better experience. The manager, Mike, explained the process clearly & was very nice. For me, the location of this facility is a bonus, too.
Jan 17, 2020
Tom in Ledgewood nj was so patient
Tom in Ledgewood nj was so patient, kind and very helpful to find the best unit for my needs.
Oct 08, 2019
Couldn't be happier
I couldn't be happier. Great price. Great people. Very helpful. The storage unit was very clean. Close and convenient to my home. Superb!
Jul 11, 2019
Excellent customer service where I have...
Excellent customer service where I have my storage !
Jun 17, 2019
Smooth, great overall experience
Amazing, smooth experience! Very professional staff that made sure I had the correct space for my items as well as all of the supplies I needed. Would highly recommend to friends and family.
May 20, 2019
I'm happy so far.
I'm happy so far.
Apr 02, 2019
Quick and easy
Quick and easy. Katie is very pleasant and professional. She really knows her "stuff" :-)
Jun 12, 2018
Customer service is what seperated this...
Customer service is what seperated this location from others considered. Customer service was top notch!
Apr 05, 2018
Quick and easy rental process.
Quick and easy rental process. Online account management user friendly. Staff is helpful and knowledgeable.
Oct 25, 2017
The staff was very helpful
The staff was very helpful. ED Showed me the unit. gave all instructions on how to sign in. hrs of operation. Products avaliable for moving. Ed called to see how we were making out with moving and if we needed anything. Unit was also clean
Oct 11, 2017
David was extremely helpful assisting ...
David was extremely helpful assisting us .. he's very polite, listens to situation and assists accordingly. Would definitely use again.
Sep 23, 2017
Finding a great public storage unit starts with great management conveyed to you, the consumer from ED. He walks you through all uncertainly one may have when renting a unit. All units are clean and leak free from rain. In all renting space at this location is a breeze with ED to back you all of the way!
Sep 21, 2017
We went there to complete some paperwork for another property. Ed was extremely helpful and made sure that everything was completed for us before we left. It was the best experience I have ever had at a Public Storage location.
Jul 25, 2017
Ed was extremely helpful & accommodating. I had an appointment @ 4pm but got there @ lunch time. But instead of asking me to come back, Ed gladly went through all my paperwork & took the time to show me the unit. Highly recommended. Thank you, Ed!
Jul 05, 2017
Just started renting a space. As per usual the online price was very different from the actual store price as insurance and a bunch of other "necessary" fees were tacked on. That was a bit of a turn off but nonetheless customer service was good. Can't complain there. Would've been 5 if it wasn't for the extra $50 upon arrival.
Jun 06, 2017
I would recommend to anyone who needs affordable and convenient storage. The whole process was easy and I have no complaints.
Apr 05, 2017
Ed and Samantha have been fantastic. The units are secure, well lit, everything was explained to me so well and it's been a real pleasure using them for my storage needs during a move. I'd absolutely recommend them for their price, courtesy and professionalism. Ed contacted me by phone to ensure my experience met my expectations - which in fact were exceeded. Great people, great service, many thanks to Ed, Samantha and all at Public Storage in Ledgewood.
Nov 23, 2016
The only problem was the carts to move your things in wheels front back were broken shouldn't have to lift cart in order to move your things ledgewood public storage needs to get New carts or repair wheels otherwise everything else was excellent
Aug 11, 2016
Great, personal customer service!
Jul 05, 2016
Not too difficult
Not too difficult, only problem I had was that I live currently in SC and moving to NJ. to do this in person is impossible. So I had my daughter go in my place.
Apr 20, 2016
Feb 23, 2016
Revew of Public Storage in Ledgewood NJ
The gentleman -administrator (Ed) of the Storage facility place was very friendly, detailed and knowledgeable.
Oct 13, 2015
Hours of access
The customer is drawn in by the promotion rate of $1 for the first month which is great but the downside of this is the access times from 6 a.m. to 9 p.m. for those of us that work prior to 6 and don't get off until five or six in the evening it makes it hard to hurry up and rush and get there so sometimes you need to access the place after 9 o'clock. So I believe 24-hour access should be mandated because we are paying for the storage facilities
Sep 15, 2015
Nothing but a good review using public storage. No issues and staff always there to help you out.
Jun 03, 2014
PS readies for late charges before they are even close...
Felt threatened by late charge emails before they should have even been thought about!!! Does not make for a friendly customer relationship..
Feb 26, 2014
Excellent storage facility
This is a 5' x 5' storage unit. It was dry, clean, safe and well-lit. There was always a dolly available onsite, which made moving things between vehicle to unit easy. Access hours were Mon-Sun 6:00am to 9:00pm. Occasionally I would have benefited if access was available after 9pm. Since access is through an automated gate opened by a key code, that would have been easy to set up. Not sure why they chose 9pm as the cutoff.