ABC Storage - Nicholasville - 481 Virginia Ln

nice experience

The facility is close to Lexington, and the price is affordable. Staff is helpful

Recommended: Yes

I like the place

Very nice facility. move-in process smoothly. Unit is clean

Recommended: Yes

Nice facility

Very good for everything, staff, price, units, smooth move in process

Recommended: Yes

Storage unit rental

Customer service was excellent

Recommended: Yes

Amazing prices

Very friendly manager named Troy I like that it is low key and not on a major road as well, more privacy. ,

Recommended: Yes

Great prices

Easy process to get all moved in.

Recommended: Yes

Nice and easy...

I've no problems...clean, easy to rent--autopay & on my way. Good security.

Recommended: Yes

Great cost-effective solution.

I enjoyed dealing with the employee and received a very cost-effective space. I only docked one-half star in that it's a bit tucked away in the suburbs so parking, etc. isn't intuitive the first time you visit.

Recommended: Yes

Very sweet customer service person, could use britter lights

On the day I checked in the lady behind the desk was very very helpful it could be a little brighter pricing is not bad for somebody on a budget like I am other than that it's I'm recommended to all my friends I already have

Recommended: Yes

Not great for large Uhaul trucks

Customer service was great, the woman working the front desk was very helpful, knowledgable and friendly. That being said, if you have a large Uhaul (26ft) it is SO tight, we were barely able to get in and out of the facility. We also were told that the unit was $65/month and the first month was 1/2 off (through sparefoot) but it was actually $120/month and the first month was $65....at this point we already had the truck there so I went ahead and signed. Otherwise I would've shopped around a bit more.

Recommended: Yes

Great location and very secure

Mary is great, friendly and thorough. Storage facility is clean, well maintained and secure. Very affordable, highly recommended!

Recommended: Yes

Camper storage

Mary was very easy to work with. The facility is very secure and easy to get in and out of with a camper.

Recommended: Yes

VERY NICE GENTLEMEN THAT HELPED ME RENT MY UNIT

VERY EASY, AFFORDABLE AND CLEAN

Recommended: Yes

The unit and surrounding area was clean and in good repair.

Customer service was friendly and efficient. The area in and around the unit was clean and well kept and easy to access. Very nice facility.

Recommended: Yes

Wonderful Ôÿ║´©Å Everything tidy & straightforward

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Recommended: Yes

Easy to reserve

It was simple and easy to reserve online. The manager called me twice before my reservation date to let me know there was only 1 unit still available and let me know that the owner sometimes allows others to first come first serve over those that reserved online, so I needed to come in as soon as possible and sign paperwork and pay to keep the reservation. It was not a problem to come in and lock it in. They do require the disc type padlocks and do sell them for $15.

Recommended: Yes

keypad is iffy

I have had a big issue with getting into the gate. The keypad hardly works. I input the correct code. I push the numbers how he said (hard and slow) I tried fast, I tried just doing it normal. I make sure to do star then code followed by #. Gate still did not open. I've had to have someone that was already there open the gate from the inside for me. Maybe I am just doing it wrong but they even said.that they have the same problem when they enter their code. Outside of this its a great price and great storage facility.

Recommended: Yes

I'm happy with the space.

I was happy that there was a unit available on such short notice!

Recommended: Yes

They don’t hold to these prices in person.

I made online reservations for two units. When I arrived at the facility the man said they do not have sales right now, that the online prices were not right. He still wanted to rent a unit to me, but he didn’t want to even hear about any online prices. He said he only had a few empty units left, so he didn’t have any sales. Of course I went elsewhere. If they treat new customers this way, how will they be after a few months? Don’t advertise rates if you aren’t going to rent for those rates. It’s not a legal way to handle your business.

Recommended: No

Good Stand alone business

It is not a franchise place so they do a lot of things themselves. The only complaint I had is that I reserved a unit but when I got there it was unavailable and I had to rent a more expensive one. Otherwise, good service, clean space - I will use again.

Recommended: Yes

Good location

Good location but very tight squeeze to get truck into

Recommended: Yes

FEEL GREAT MY BELONGINGS ARE SAFE

Easy to find . Exceptional quality and very much so clean. I would expect to pay a higher monthly payment for what I am receiving for this type of storage unit. Also in a very clean and nice neighborhood. We could not have got ANYTHING better anywhere else especially for the price! GREAT MANAGEMENT ABC STORAGE! Would refer anyone needing your service.

Recommended: Yes

Reasonable price and very easy to find.

We were looking at all different prices the storage unit so we came across this one it’s reasonable and Highly recommend

Recommended: Yes

Rude owner

Mr. Yang is rude, half time gate does not work, he won't answer phone. During recent ice and snow storm no access for days he's to cheap to clean up snow. But he wants his money on time

Recommended: No

Best price in town! Friendly and helpful!

Very friendly helpful and best price in town!

Recommended: Yes

Good customer service

The area is too hilly. Messed up bottom of car

Recommended: Yes

Great experience

Great experience. Very clean and easy.

Recommended: Yes

Decent, inexpensive place to store things. Prices are great

Little disappointed I didnt receive a free month but other than that it seems like a good place. It's hard to give reviews when I have only had it for 2 days.

Recommended: No

Good facility overall

Price for the unit is the best I could find anywhere around Lexington, it’s worth the 30 minute drive for me. Customer service was great and the place is clean and well lit. It’s a little tough to navigate my larger car around the buildings and was kinda scary in the moving truck.

Recommended: Yes

Safe spot for storage.

There was some computer issues at the facility when I arrived to go and pay. Manager was easy to work with, but required extra time later on in week to get everything situated. Easy to locate, appears in a safe neighborhood, overall easy process.

Recommended: Yes

Water damage

I originally decided to rent here because it was cheaper than Lexington. Well you get what you pay for! When renting a storage facility for less than three months, you normally don’t expect there to be WATER in a unit in any way. I returned yesterday to the unit after being away and water had been pooling in my unit for god know’s how long. Majority of my furniture was molded and ruined. Do NOT rent from here, the management could care less about anything that goes on here. I even changed units due to their being resting water in the first unit I was signed to have, and there still ended up being water six units away from the original. Whether I have insurance or not, it is ridiculous to have things damaged like this.

Recommended: No

Perfect Storage Unit

I am so happy i found this storage unit. It is very close to my house, great location, easy to get to, very clean and great size units!

Recommended: Yes

Easy scheduling

I found this facility on the web and called, they were very nice and polite. Held my building for a week and was very helpful.

Recommended: Yes

Great experience so far

We just moved our stuff into the unit, but it has all went really smoothly so far!

Recommended: Yes

Nice place

Really nice guy and very helpful

Recommended: Yes

Very friendly

Clean easy to get very reasonable prices

Recommended: Yes

Awesome

Second time coming here. Great price, friendly staff.

Recommended: Yes

Very nice place

People were very friendly and wonderful. Thanks for your services

Recommended: Yes

Great service and price!

Check in process was quick. The man was well mannered and pleasant. Definitely happy that I chose this unit at an amazing price.

Recommended: Yes

Clean, cheap and in a great location!

I am very satisfied with the decision to use ABC storage

Recommended: Yes

Looking forward the bank I want to get in 24 hours a day if need be

Very friendly people very clean

Recommended: Yes

Clean Unit

Clean, easy to access, friendly owner.

Recommended: Yes

Great place to store your things

Great place to store your stuff

Recommended: Yes

Quick & easy

Good customer service. A couple of hours after I rented I returned to change to a larger unit and that was accomplished with no hassles.

Recommended: Yes

CLEAN FACILTY GOOD VALUE

After having my rates doubled at a less secure facility I was very please with what I saw at this facility upon moving in. Clean, convenient, secure and economical

Recommended: Yes

Much cheaper than Lexington and very clean.

Seems like a very good deal. Payed up front for 4 months and got the 5th month free.

Recommended: Yes

Decent Place

Decent Place, my unit was dirty though.

Recommended: Yes

The gentleman I worked with was great! I like my unit and I’m happy

The gentleman I talked with was very nice and helpful. He told me exactly where to find my unit and even how to get to. The unit was very clean when I moved into it. The price of the unit was not very expensive either and you definitely get what you are paying for.

Recommended: Yes

Nice place and clean

Nice place and clean.A here.A must use

Recommended: Yes

Cheap

It’s a really cheap quality option with kind owners

Recommended: Yes

No problems what so ever

Great place and convienet. Clean and reasonably priced

Recommended: Yes

Quick, Fast, and Easy!

The Sparefoot phone customers service was excellent. It took him all of 5 minutes to find the best unit for me that was close and reasonably priced. As for ABC Storage the office manager was extremely friendly and helpful. The unit I am renting is the perfect size and price for my college binds. If I ever need another storage unit I will definitely look at ABC Storage first.

Recommended: Yes

Great storage option!

Site is clean and safe, price is awesome, service great

Recommended: Yes

great people

great and fast costomer service

Recommended: Yes

Easy transaction

SpareFoot made it very easy to find and rent my unit.

Recommended: Yes

Clean and reasonable price

The facility was very clean. Customer service was excellent.

Recommended: Yes

Easy reservation, reasonable, safe and in good shape.

I was able to reserve a storage unit for the same day I needed it. These are unlocked units; make sure to bring your own padlock! There is a refundable $15 deposit and if you don't bring a padlock, you can purchase one at the storage facility office for $15. The owner/manager was very accommodating and was careful to go over everything I needed to know. It's easy to get in and out of the facility with the keypad and the units are fairly new. I treated the unit with professional pesticide before moving my items in and will probably treat my stored items when they come home again. I noticed a few spiders and one (dying) cockroach on the floor. This is my first time using a storage facility and I don't know if other people's bugs come with the territory, so I'm proceeding with extreme caution. Also, be forewarned that there are no lights inside the units if you come at night; however, the property is well lit in the evening. Also worth noting is that the facility is in a nice residential area that feels secure and safe. I will update my review or post a new review if I have any negative experiences going forward.

Recommended: Yes

Easy to reserve a unit, good hours, convenient to get into unit

The facility was clean, and accessibility to the units is very convenient.

Recommended: Yes

Excellent hours, friendly customer service

Excellent hours, friendly customer service

Recommended: Yes

Great price! Helpful service!

We are currently storing furniture at ABC Storage. Everything has been smooth so far. The price is awesome.

Recommended: Yes

Great neighborhood, clean facility, helpful service. Thanks A+++++

Great neighborhood, clean facility, helpful service. Thanks A+++++

Recommended: Yes

Convenient, clean, good value

Very good storage! Convenient, clean, good customer service.

Recommended: Yes

Best storage in town

Very clean and newer storage buildings. Good owner. Great prices! Lowest in lexington/nicholasville

Recommended: Yes

Easy to use and seems very safe

The facilities are very nice and safe. The man I spoke to was helpful and answered all of my stupid questions.

Recommended: Yes

Clean

Nice people, well maintained and secure facility

Recommended: Yes

seems a little expensive for outdoor storage, but I was in a bind for time.

still looking for a better deal

Recommended: Yes

Awesome

Nice storage would recommend to anyone needing storage

Recommended: Yes

Great service

Good customer service. Very mannerly! Professionalism

Recommended: Yes

Clean and well maintained

The storage unit was clean, and the facility is well maintained. I love that I can make payments online.

Recommended: Yes

Easy to rent, very little "red tape." Manager was polite, cheerful and helpful. The only security issue I could note is that I didn't finish putting in the code and the gate started opening . . . and there was no one on the other side of the gate to trigger it to open. Pricing very competitive.

Recommended: Yes

Great place

Very friendly and courteous. Place was very clean and easy access.

Recommended: Yes

Very good

Very good storage facility no hassles

Recommended: Yes

Good prices

The man was really nice an helpful. Very clean place.

Recommended: Yes

very nice and clean

Customer service was good and they have great security systems

Recommended: Yes

Recommended: Yes

I like the place not so much the guy.

The guy at the desk was a bit pushy and treated me as if I was a young child when trying sell me a lock saying that mine wasn't good enough. Also, when I was writing down info to get in gate and my storage unit number to put in my wallet he asked me why are you doing that the info is right there on that paper. Um well sir I'm not going to be carrying that large piece of paper on me at all times and I want to put it in my wallet. He actually seemed agitated by that. So I said, "Is that ok with you?" Maybe its just an asian thing I dunno. But it gets on my last nerve. Just pay the idiot the money and get your unit and get the hell out of the office. And don't buy that overpriced lock he tries to sell you.

Recommended: Yes

So far, so good.

I rented this unit a couple of days ago. The gentleman in the office was very nice and helpful. I have had no problems so far.

Recommended: Yes

Great

Nice. Perfect location. Good price for amount of storage.

Recommended: Yes

fast and easy

Great price good location good security

Recommended: Yes

Recommended: Yes

Great

Recommended: Yes

Very nice place

Move-in is easy and the prices are great. Nice, new facilities with lights and rain-shielded ventilation in each unit.

Recommended: Yes

Very good

Recommended: Yes

The unit I was assigned was clean & had electric lights. The facility itself was very clean and neat. Staff was polite and helpful and fully explained the policies of the facility.

Recommended: Yes

It was quick and easy. The only thing I thought could use some improvement was the pavement around all the storage units was scattered with debris, including broken pieces of furniture and sharp screws. It's a potential flat tire waiting to happen. Needs to be thoroughly swept all around the buildings.

Recommended: Yes

The lights inside my unit don't work. Not happy about that. Otherwise...good so far.

Recommended: Yes

Easy check-in procedure. Friendly, helpful management. Clean unit.

Recommended: Yes

The gentleman and his wife were very friendly. Checking in for the truck was a bit confusing due to the fact they had just ended an auction and others were wanting to pick up their items. The mileage on the truck was 9 miles more than the actually mileage, however he did make an adjustment once we brought it to his attention. They let us upgrade to a larger unit with no hassle. I would recommend their services.

Recommended: Yes

easy and quick

the person who helped me was polite and helpful, when i explained that i had upgraded to a larger storage and did not have the new email he looked it up and there was no problem

Recommended: Yes

Recommended: Yes

Recommended: Yes

Recommended: Yes

I have had a great experience at this facility both last year and this year. The pricing has been fair and the space more than adequate.

Recommended: Yes

Quick. Simple.

Recommended: Yes

I really appreciated the location of the units that I rented. SO easy to get to!

Recommended: Yes

I found this storage facility online. Everything went a smooth as a move can go. The customer service couldn't have been better. I will recommend this facility to anyone I know, who needs storage.

Recommended: Yes

The owner (part owner) was very rude and unprofessional. He tried to charge me an additional $30 for a service fee, despite the confirmation documentation. :(

Recommended: Yes

Great Value

Due to the fact that this storage company was the cheapest in my area, I did not expect the positive experience. I priced up to 3 companies and did not reserve any online. I went to this company first since their pricing was the lowest. When I asked them about the online pricing, they honored it on the spot. I did not expect that. Being in customer service I really appreciated the no hassle approach of this business.

Recommended: Yes

Nice, clean, and easy to acess.

I was very impressed with the service and facility.

Recommended: Yes

A great place to store your stuff

Excellent Service. Very convenient location. I loved the employees and will definitely recommend this facility. Thank you!

Recommended: Yes