Aug 03, 2022
Nice service and great job done
Apr 10, 2022
Wayne was wonderful! His cheerful attitude made my situation so much more pleasant. Kudos to Wayne!!
Aug 19, 2021
Best Customer Service Around
The Gentleman was super helpful. He was very clear and professional. First class service all the way.
Jun 06, 2020
Large, clean, well managed.
Stephanie is who checked me in. She was friendly, knowledgeable on her business. She answered my question and made everything easy.
Apr 20, 2020
Very clean, friendly staff
Very clean facility. Associate Manager was very professional and friendly. Returned my calls promptly. Good secure location. Unit was in excellent condition and easy to access. Would recommend. Near airport
Aug 27, 2018
I like the ease of moving in and the accommodation of providing a truck for me to move. The agent faxed my paper work to ensure that I saved time at the counter to get the truck.
Jul 16, 2018
Very concise, polite and friendly.
From the moment that I walked in the doors I received friendly customer service, they explained everything in depth and were very thorough with making sure that i understood every aspect that I needed to know about the storage facility.
Dec 17, 2017
Great customer service
Great place, clean and good prices
Dec 15, 2017
Great customer service
Easy move in, great customer service.
Dec 13, 2017
Great customer service
Very easy to set up account online store was Immaculate condition and the manager was awesome great customer service
May 20, 2016
Great prices and even better customer service
Uncle Bob's has wonderful service! Due to my job, I was unable to get to the facility until right before the office was scheduled to close at 6 PM. Martin @ Uncle Bob's was understanding and patient. He took the time to show me several different units, despite the approaching closing time. He displayed excellent knowledge of the products offered. He did not rush me at all, even after 6 o'clock rolled around.
May 19, 2016
Everything was great!!!
The customer service was phenomenal. By far the best I've experienced in a while. Everything was very thorough and it was a great experience choosing Bob's. I'll never chose another storage company in the tidewater region.
Feb 05, 2016
Best customer service I've ever had.
Dec 24, 2015
Great location & friendly staff
Very pleased with the location, accessibility, security, and cleanliness of the facilities. The staff was very friendly & helpful.
Dec 13, 2015
Although this property is a little more pricey than other locations, the convenience makes it a good buy. The staff is friendly, professional and courteous.
May 28, 2015
Happiness is Uncle Bob's Storage
I was thoroughly impressed with the customer service. I ended up purchasing a larger unit with climate control. The representative even let my dog wander in the office while we did the paperwork!! I was impressed. He was knowledgeable, personable and explained everything I needed to know from insurance to payment options. I would most definitely use and recommend them to others!
Jul 10, 2014
This place is awesome! Wide aisles, friendly & competent staff, clean facility.
Aug 05, 2013
I have had a great experience at this facility so far. I am very pleased to be storing here.
Jul 23, 2013
Quick and painless.
May 14, 2013
Convenient location and friendly staff.
Jul 30, 2012
Bad Customer Service
I was looking for a place for my band to practice. I talked to an individual there that said they allowed that. So I told him to reserve a unit for me. They called the next day to confirm and I once again asked if they allowed bands because I wanted to be certain. They said it was not a problem at all. Day three, I was headed up there to look at the space with a band mate and it was getting close to closing time so I called ahead to make sure they would be able to accomadate us. The lady was extrememly rude and told she would not be able to show me the unit. She said it was too close to closing time and she couldn't do it. She then asked why I even needed to see the space? Are you kidding me? Why would I possibly need to look at something I'm about to rent? I told her I wanted to see where the power outlets were located since it would be vital for what I needed the space for. She then asked why I would need power outlets. Very rude also. I then told her it was because of the band. She then began to inform me they didn't allow bands. At this point I was floored. It's one thing to not allow bands, that is not the issue. The issue is the misinformation that they all seem to have, and the horrible customer service they provided to me, and that's not the way to run a business. I can't comment on, paperwork, security, or cleanliness because I didn't get a chance to see the facility. Although I was offered to see a picture of the unit. Ha!!!!!!