Nov 17, 2021
So far so good
Everything was very easy, the manager couple very nice and helpful.
Sep 12, 2021
Excellent service !!!great great great great
Sep 09, 2021
Workers were super helpful and thoughtful
Sep 07, 2021
Easy to access and great staff.
Aug 18, 2021
I scheduled my move-in reservation online and then went in-person to check out the facility and unit. Melanie was so helpful, showed me the unit I reserved online and gave me the full price that Iâd pay up front. She broke down all the ways I could save on costs too. When I actually moved in, Jesse helped me fill out my paperwork and I was well aware of protocol with the facility, the fine print within the contracts, and how to release my contract when I no longer would need my unit. My boyfriend and I were surprised at how smooth the process was and how fast it was to obtain our storage unit. We highly recommend Airport Self Storage in Costa Mesa!
Jul 03, 2021
Great location , double check your trailer size
Location is great
I would caution users wanting to store a large trailer there isn't much leeway space wise
The first spot we were assigned apparently large enough for a 22ft RV Trailer and was just large enough for my F150 truck. Plus backing a trailer into that parking spot would have been impossible.
Luckily there was an angled larger spot on the other side and I was able to back in thru the entry gate and make the turn to squeeze my 21ft trailer in with my hitch barely over the line.
I actually ended up taking 2 spots , the original for my truck and the new one for the trailer. So all worked out!
Jun 29, 2021
Terrific Location/ Great customer service
Employees are amazing and are super helpful.. highly recommend!!
Jun 16, 2021
Manager is really kind and polite. He is flexible and super helpful
Danielle Alexandria Murphy
May 15, 2020
It was a very easy drop off of my trailer. The space was easily accessible.
Jun 17, 2019
Quick and easy
May 30, 2019
Great service and great location!
Check in was easy and the staff was very professional and helpful.
May 04, 2019
Excellent customer service!
The staff was extremely helpful and accommodating. They made the process so easy.
Feb 06, 2019
The space was decent. Price was excellent!
Jan 13, 2019
Everyone was professional and helpful. Perfect experience.
Jan 09, 2019
Staff was helpful and place seems OK
It was easy to set up and take care of everything with them. I could hardly imagine things having gone better.
Oct 30, 2018
Was in and out super quickly and loved having the carts to move in!
Quick easy friendly move in experience!
Oct 18, 2018
Helped us out!
Extremely helpful with helping us out with car storage.
Aug 15, 2018
quick and painless
I was pleasantly surprised at how well the whole experience went
Jul 19, 2018
Airport storage is affordable, with good sized units and they were very helpful.
Jun 12, 2018
Easy access and good customer service
I was looking for a good spot for storing furniture and it worked great! The only drawback is that it is kind of far from downtown LA, however the space is clean, as specified and the service eleveaÃ±tor works well
Mar 08, 2018
Good for air cargo customers
Great service however 24/7 access isn't available on all units. This effected my ability to get luggage out for my early morning flight.
Jan 10, 2018
Canât beat their deals
Great customer service. Very friendly. Convient. And less expensive
Oct 02, 2017
Iâd definitely try this place compared to others in the area!
Jul 19, 2017
Fast and easy access and service
Airport Self Storage did a great job with check in and access to my new storage space. I received a discount for my first month of rental and also I used the Uhaul truck rental option which saved me money as well. Customer service was efficient and friendly. An overall excellent experience!
Jul 17, 2017
Easy and straightforward.
No frills, nice folks that work there. Would recommend.
Jun 15, 2017
Good enough for putting my stuff.
Jun 11, 2017
Wonderful location & great customer service
Jun 05, 2017
Just what you'd expect from a storage facility.
Not a bad place. Good location and selection of units. Plenty of carts to help with taking things from the truck to the unit. Very satisfied.
Jan 11, 2017
Did their best to be helpful.
They did their best to help me pick the right size of unit and even though there was training going on, the employees were very polite.
Nov 03, 2016
The best customer service in town!
Our experience was 100% perfect. The pricing was great. The woman that helped us was nice, professional and covered all of her bases and more. The location in very clean and convenient. We scorred!
Sep 01, 2016
Great service, Clem, fast and super friendly
Aug 24, 2016
The customer service staff is nice and very helpful, but a little slow at getting all the paperwork completed. The upstairs units are quite hot, but everything is pretty standard. The ceilings are quite low as well in the upstairs units, only 7 feet maybe. They give you a dolly to use which is nice.
Jun 28, 2016
Excellent customer service
Excellent customer service!!!!
Jun 18, 2016
Amazing Customer Service
So friendly , knowledgable and flexible !!!!
I'd recommend my friends and family no doubt.
Taelor is the general manager and just has it all together .
Feb 23, 2016
Affordable, Convenient, needs Security Improvements
Affordable, Convenient, needs Security Improvements. No individual alarms on units, pedestrian gate entry not secured, only vehicle gates. Units have pipes in the units themselves, and insulation falling.
Feb 12, 2016
Wondeful! Very helpful
Dec 21, 2015
Wonderful! ____, friendly staff and professional manager. Great vehicle. Quick paperwork.
Dec 19, 2015
Great price, location, and service!
Great price, location and service!
Oct 19, 2015
Friendly, Informative, Helpful - GREAT Customer Service!
Oct 14, 2015
Great prices - excellent customer service!
Devin was awesome! He was professional, informative and thorough - left no questions unanswered and could not have been more helpful. Airport Self Storage pricing is VERY competitive and they offer special deals and incentives which I found to be refreshing. We made a good choice!
Oct 02, 2015
Perfect. Top notch customer service, clean facilities.
Sep 28, 2015
It was a great place to rent from.
Aug 02, 2015
Very pleased with our choice!
Staff is very helpful and also entertianing to talk to making the paper work a breeze! We're very happy with the service and it was refreshing because we all know packing and moving can be stressful. This was the easiest part of the entire move!
Jul 29, 2015
Taylor and Devin made easy. She is a true professional.
All went well and smoothly thanks to Taylor and Devin. They are both professionals and efficient and everything worked out better then expected. I look forward to a continuing of everything running well.
Jul 06, 2015
Jun 30, 2015
Jun 28, 2015
A wonderful experience!
I had the pleasure of working with Janae and John. They were incredible. So kind and so accommodating. They had an amazing presence. I am very pleased with Airport Self Storage!
Jun 28, 2015
too much paperwork
The Property Manager Taelor is great! Great customer service, very friendly, accommodating and smart. The process of all the paperwork in a digital age doesn't seem necessary.
Jun 14, 2015
Best price in town
Definitely the best price in town. But not as squeaky clean as other places. 2nd Floor also has short ceilings. Overall does what storage should do...stores.
Jun 14, 2015
Very easy. The staff was very helpful.
I recommend this storage center for anyone. Very convenient.
Jun 12, 2015
Near to the UCI
Staffers are really kind and helpful!
Jun 06, 2015
Overall, very pleased with my choice.
May 23, 2015
Taelor who worked there was great help...very helpful and professional...
Feb 02, 2015
I am very satisfied with the servisio and how close it is.
Dec 03, 2014
Aug 04, 2014
Good price, convenient location. Second floor ventilation is non existent
Apr 09, 2014
Feb 18, 2014
I spoke on the phone with Betty and then I came in into the office. There I met Jim and I was truly impressed at the quality of customer service and their professionalism. I was pleased to have met Jim and Betty because they made my move very easy. Great people skills. Thank you
Feb 13, 2014
Great experience! Thanks again!
Feb 11, 2014
Jan 14, 2014
The property managers were very kind! There was a mix up on the price but they honored the price that I was quoted through your website. I did not know that I would be required to buy monthly insurance, as this is my first time renting a storage unit. That would have been good to know ahead of time because it's at least $100 extra per year. The price is a bit high.
Dec 09, 2013
I was looking for a place close to the Irvine business complex and found this storage close by. I reserved it and the day after i received a follow up call. The paper work at the location was done in timely manner and i received half off my first month. I believe they can improve their prices for their units.
On the day of my move i also needed a truck and rented it here. A full day cost around $20 plus the 6 miles i drove and all of their additional taxes came to $30. The 6 miles didnt lower my gas tank meter so i didnt even fill up :)
Overall good storage.
Oct 18, 2013
Great value and location!
I conducted research within a five mile radius from our business office which is located by the John Wayne Airport. Unfortunately, our office condo does not have much storage space so we needed a storage facility to hold all of our back log of files. Airport self storage fit the bill perfectly. They were competitively priced and they were the only place that did not charge a $25 administrative fee. I'm very happy with the services and we are all moved in. Thank you!
Aug 20, 2013
The husband and wife team running this location were very friendly and helpful.
Jun 11, 2013
Good value and service
I appreciate having a pair of managers at all times. The last storage I used constantly had the front desk closed because they were showing someone a unit.
Jun 16, 2012