Jul 26, 2021
Very fast pace when checking in
So far great nothing to complain about
Apr 18, 2021
secure organized and reasonablle price
perfect facility for both short and long term parking and storage
superb service quality
excellent amenities and facility structure
after extensive research none better
Apr 03, 2021
Very clean really nice facility!!
I just rented a 5' x 10' unit here at this facility. The price was great not to mention how impressed I was with the cleanliness thought the whole facility. Of course in in person inguiery customer service was great. But when I went in the office to let them know my entry code did not work mind you in person. I was ignored for 45 minutes and was talked to very rudely like it was my fault the code didn't work. I am very experienced in renting units with Public Storage and have not experienced such rudeness. I was told to try the code again knowing I did several times. When I tried to go back in the door was looked and the women there would not let me in. When I called there was no answer mind you I had two car vehicles fully loaded and was not able to access my unit. And yes I left early from work so I was there in plenty of time before they closed. I suggest if your interested in renting from this facility you just have to chose your battles. To be honest I will not rent or recommend this facility to anyone I know ever. I was so disappointed especially since I thought I found an amazing facility.
Mar 21, 2021
Parking spot rental
Everything went smoothly and I am quite happy with the service and value.
Mar 02, 2021
Employeeâs were very nice, the building is clean and easily accessible
Mar 01, 2021
The lady that helped me was super nice
The lady that helped me was super nice
Jan 04, 2021
I love the location and the service.
I was pleased and I feel my Rv will be safe, thank you.
Sep 18, 2020
Elevators don't always work! Constuction dust on all my stuff!
Staff is generally pretty nice. Prices are ok. On 2 occasions I had to take the steps to the 3rd floor because the elevator was broken. Another 2 tenants and I discovered that if we walk up to the 3rd floor and press the button the elevator will come up. It was a mess!! At some point the location started to have work done on the ceilings. All of by belongings were covered with white dust powder!
Jul 20, 2020
Easy and quick setup, was moving into the unit in less than 30 minutes.
Elevators and Dolly's were backed up quite badly; one elevator was out of out of service.
Would have like to see some more precautions around the cleaning of the elevators and dolly handles to protect folks moving things in and out.
Unit and facility were clean and secure, very happy with our choice to store here.
Jul 05, 2020
Really clean and in safe area
Love this location and quality of the unit
Jul 04, 2020
Okay for the moment, but they can improve
Well organized, clean, and seems safe but I am not very happy with the rent. Because I know that there are some that are cheaper.
I have a friend who rents a 10 x 15 for $ 84.00 at the same company Public Storage
Jun 29, 2020
Good move in experience
Front desk was understaffed but they definitely tried their best to assist us as quick as possible, given the covid circumstances.
Jun 24, 2020
Nice friendly and clean
Be aware of the additional charges. You'll need to bring your own lock and buy one if theirs as well if you don't have the cylinder lock (on time $20 purchase if you don't already own one). You also need to have insurance on your belongings, which can range to an extra $11-$15/month.
Otherwise this place is great, security is too notch and the place is really clean. You can do everything in a contactless way as well.
Jun 04, 2020
Good! Good! Good! Good! Good!
Jun 02, 2020
A lot cleaner than other storage places...
A lot cleaner than other storage places that I have used in the past. Friendly and knowledgeable staff.
May 10, 2020
Clean and Safe. Exceptional customer service
May 07, 2020
Clean property & easy check in process.
Apr 29, 2020
Easy check in process
Iâve rented a parking space here before and just like last time the check in process was fast, professional and enjoyable.
Apr 21, 2020
Clean and efficient
I got a pretty good deal on storage here and the facility felt secure, was clean, and the process was very straightforward. Overall a good experience.
Mar 20, 2020
Public Storage in Newark
Public Storage in Newark, CA is emblematic of the KISS principle. Remember? Keep It Simple, Stupid. From walking in the front door to leaving with contract, lock, keys, space, and autopayment was no more than 15 minutes, including a visit to the space. Blissfully easy and uncomplicated. What else could anyone want?
Mar 10, 2020
Good customer service
Felt totally secured storing my car there, would definitely recommend friends and family
Feb 20, 2020
Great staff and clean facility!
Feb 08, 2020
The facility is very clean
The facility is very clean, and the staff was friendly, helpful and professional.
Feb 04, 2020
Very kind, efficient, knowledgeable staff.
Dec 25, 2019
Clean, secure and polite attendants.
Dec 13, 2019
The online reservations save time when checking in. It would be helpful if it displayed the full itemized move-in cost.
May 01, 2019
TK was awesome !
TK was awesome !! great customer service !!
Apr 17, 2019
Great customer service
Great customer service. Very fair price
Mar 05, 2019
Jan 22, 2019
Integrity come fisrt every business
Well i cant really say much but so far the service was good and price is little high but im trusting this company my vehicle be more secure than been on the street.
Jan 15, 2019
Lots of co-selling.
Lots of co-selling. There are too many co-selling things you have. The lock, the insurance, admin fee. You are making as good buck on the low advertised price.
Sep 19, 2018
The people were really accommodating
The people were really accommodating. They were very thorough with all the rules and what to do when needed something. Also, they are very kind and understanding
Aug 08, 2018
All three of the individuals that I spoke with were polite and courteous. The rental space check in process was fast and easy. and there was a prompt response for any questions I had.
Jun 12, 2018
Brand new extremely clean facility...
Brand new extremely clean facility climate controlled, and the staff is great!
Jun 05, 2018
Safe and Secure
They helped me find the best unit that would help fit my needs at a price that won't break the bank. Even gave me a tour of the property to insure that my belongings would be safe and secure. Staff was extremely helpful with everything and really took care of me! Overall, this was the Best customer service experience!
Apr 30, 2018
Super service . Very satisfied
Sylvia G Cardenas
Sep 06, 2017
I would recommend this company to anyone
I would recommend this company to anyone excellent service.
Jul 13, 2017
it went smooth and the guy at the ...
it went smooth and the guy at the counter was a righteous duded
Jan 11, 2017
Good clean facility. Rates are ?. Staff is ?
Looking for a affordable quality built facility with staff to boot? This storage compound is sound and qualified to meet your short term and long term needs. I'm glad to have taken up the offer after all my research.
Jan 10, 2017
Great price and service
Nov 16, 2016
Public Storage in Newark, CA
Daniella helped with the paperwork and walked me through several spaces to choose the appropriate size. She gave me the lowest price for the size available and was very helpful and friendly. I really appreciated her help with getting a storage space started .
Sep 07, 2016
Everything went well at my check-in. Robert was very helpful. He answered all my questions, and also provided insight on things I forgot to ask about!
Feb 26, 2014
very knowledgeable, accommodating and helpful employees and a decent facility
your monthly fee is really worth it and the employees are always there for you to help, very good customer service and a decent facility but only no security cameras though.