Aug 26, 2020
Excellent process. Staff knowledgeable helpful and friendly
Jul 07, 2020
Great service and location
Great service and location, very clean
Jun 06, 2020
May 13, 2020
Friendly and helpful manager
Manager was courteous and helpful.
May 05, 2020
Public storage on Mitchell
Nice folks. Clean, well kept facility.
Oct 08, 2019
Was new to putting my possessions in...
Was new to putting my possessions in storage long term and the staff there gave me so much assistance and information it has made this part of my new adventure seamless. Thank you for all your help.
Jul 16, 2019
GREAT EXPERIENCE THE ON DUTY PERSON...
GREAT EXPERIENCE THE ON DUTY PERSON BRYAN WAS VERY HELPFUL/
Jul 04, 2019
Public Storage in Trinity
I am always pleased with Public Storage. The customer service is great, & the location is very convenient. My family has used the location on Mitchell Rd. In Trinity multiple times for our storage needs & it has always been a positive experience.
Dec 03, 2018
Very good experience
Very good experience, absolutely no issues, would highly recommend to others.
Oct 23, 2018
Couldn't ask for better help than I did...
Couldn't ask for better help than I did with Candice. I got a phone call after looking on site the next day and explain my situation and she was very friendly and told me once you need it just give a holler.. When I went in that day she show me two shed, explain everything to to the T and even answer my questions. You don't get service as well as that. Thanks.
Oct 22, 2018
Personnel was Great !!
Personnel was super helpful ! Got the space I needed, fast and easy!
Sep 20, 2018
Your place is well kept and your people...
Your place is well kept and your people are very caring. I was very please with the gentle man who waited on me.
Jul 09, 2018
clean and friendly
clean and friendly
Jun 18, 2018
Convenient, easy access, and secure.
May 29, 2018
Public Storage is safe and secure and...
Public Storage is safe and secure and can't beat the professionalism shown by Candice.
May 10, 2018
The girl at the front desk, Candice made me feel right at home with her bubbly personality. She showed interest and she was interested in what I had to say. Nothing is more frustrating when I have to beg people for their business. I will always go to Public Storage first for my storage needs. The supplies are a bit expensive but all on all I had a good ecperience.
Apr 25, 2018
I would recommend this storage place to...
I would recommend this storage place to anyone that needs help with storage needs . Very nice and easy to work with !
Nov 09, 2017
Everything was great
Everything was great. My unit was clean and easily accessible. Climate control was maintained at good temperature, and they had carts for our use that made loading/unloading easy.
Oct 09, 2017
My family and I have used Public Storage several times. I have to say this last time was amazing for me. My family and I were moving out on Friday. We were also moving from our home. As we know how crazy that can be. I drove over to my unit on Friday to close it down. Only to notice the my key was lost. Also I was on a time frame to get it done. Asking the sales reps out front. They told me they had no one available. I told them I understand. After that not knowing what to do next. The sales manger had pulled up in his car. His name is Manny! I was truly happy to see him. He saw was upset. I asked him if he could help me. He told me no worries I am hear to help you. After hearing that I was so happy. I just want to saw thank to Manny and his sales crew. You guys are the best! Thanks again John
Sep 27, 2017
I stored here while ago, I came back becuase of the sevice. Unfortunately, they didnt have the right size that I needed, but I will be back because of Candice and her personality and customer service.
Sep 21, 2017
Location is perfect, prices are affordable, and staff is amazing!!! The no cost hold really came in handy for keeping my unit ready and waiting for me until after the mandatory hurricane evacuation!
Aug 15, 2017
My company stores here for a long time, I was always the first one to volunteer to run to storage for them but this last time was sad, I miss Lori she was always so sweet and kind, she was always with a smile. You lost a good employee! Next time someone else can do the run, its just not the same for me.
Jul 27, 2017
Great property and location. Candice was a great help got me in with no real reservation. Highly recommend this place if you want great service!
Mar 30, 2017
We had a storage unit for six months, and all of our items were in great condition when we went to empty out the unit. Lori was especially helpful in finding a unit that would fit our needs for the six-month period. Lori was always professional, kind, and extremely knowledgeable about the storage facility. We will recommend Public Storage to all of our friends!!
Sep 21, 2016
very happy with the process and the storage unit
great clean safe and well maintained site
Feb 01, 2016
Great customer service
The facility is good but what makes it great is the customer service that John performs. He went the extra mile to help us with the storage rental while being courteous and pleasant. Would recommend because of this excellent customer service.
Oct 13, 2015
Great customer service. Loved the people. Very helpful.
Sep 24, 2015
The managers of this establishment are the best.
Phenomenal Service, high prices but the managers are awesome.
Jul 14, 2015
Its a very nice storage facility.
I'm very pleased with the condition of the atorge facility. Its nice, clean and kept up well. My storage unit was clean and swept when i first arrived. Lori in the office is super nice and helpful. The only complaints I have are: 1. The fact that renter's insurance is required. Why do you care? $11 per month. 2. The cylinder lock, so I couldn't use my lock from a previous storage facility. $18 wasted. Thanks.
Jul 07, 2015
Easy sign-up; easy access
Signing up was simple and easy. Lori made it a pleasant experience and explained everything.
Mar 03, 2015
I am very satisfied
I am very happy with the service I received.
Nov 16, 2014
Great Place, Great Service
Lauri was great!
Nov 16, 2014
Clean facilities. Professional employees. Awesome service!
Mar 20, 2014
the people who work there are very personable! They brought me around the property and showed me the units! They also offered me a drink while I was waiting for the paperwork to fill out! I will never use any storage company other than Public Storage!
Mar 19, 2014
Very good experience
I would highly recommend this storage company. :-)
Feb 13, 2014
Public Storage--the Florida basement
With no basement in Florida homes, a place to put those seasonal items becomes necessary. Public Storage offers many alternatives in space, clean and friendly with carts to assist you. They do have some irritating "required charges" above the cost of the space, but after a few months you will forget about these things.