Aug 17, 2020
Good Service, good space, good price
Good Service, good space, good price. There was a mix up in their system in terms of setting up my initial reservation and auto pay but the customer service is very responsive and kind. I am not sure how often they clean the button key pads during this pandemic so that may be a concern as many people go in and out pressing buttons on the elevator and the loading deck. And often the lighting is very dim on my floor with no ability to activate unless I jump down the hall. Other than that, the space itself is great, easy to use, and straightforward. Love the month to month billing so I have flexibility.
Jun 09, 2020
Great service, value
Office staff are great. I'm really happy I found such a good deal. I needed a place to park a car I'm not driving and couldn't afford to pay a lot.
Jan 25, 2020
Friendly, easy, affordable
I had to change the date of my reservation a few times and the staff was really accommodating. Reserving your unit is easy and the prices are great. Teresa especially is friendly and helpful!
Nov 12, 2018
Great price and decent facility.
The big draw to this place is excellent pricing. Its hours are good and the facility is clean and secure. Customer service is generally fine, though phone access is not always what it should be. I wouldnât hesitate to recommend it.
Dec 18, 2017
Clean and wonderful. I would recommend anyone to this establishment.
Erika Maury Garcia
Oct 29, 2017
I ended up with a horrible last minute fiasco with UHaul and StorQuest actually picked up and delivered my items to the facility for me. For free. It was a lifesaver during a really anxious time. Thank you so much!
Jul 23, 2017
Very nice and easy
Very helpful and reasonable. Would definitely put stuff here again. Very safe as well
Jul 22, 2017
Very clean and well-lit. The customer service was friendly.
Aug 31, 2016
Loading dock out of the rain and sun is the best part
Establishment is well kept, carts and hand trucks on hand to make loading and unloading easy. Elevators are huge, staff was helpful and very informative about the do's and don'ts.
Aug 18, 2016
The unit was clean, there were carts available to move things to the unit, and the staff were very helpful.
Aug 05, 2016
The price and location were perfect.
The staff were professional and friendly. I got a tour and let me know that they had boxes for sell for $1 which was the best part of it. Thank you!
Jun 06, 2016
Closes too early - no after hour entry - inconvenient
Had to find a friend's garage to storage second and final load of things to be moved in. Very inconvenient
May 28, 2016
a good option for storing you student's stuff for the summer
Storquest is about a 10-minute drive from the center of New Haven. The facility is clean, well-organized, and moving into the unit was relatively painless. There are just a couple of people who work there, so beware that getting yourself set-up and moved-in can involve a wait. Also, there was a hidden $20 initial set-up fee that came as a surprise.
May 22, 2016
Excellent facilities, friendly customer service!
I cannot say how great this facility is! Very clean and extremely secure. Everything you could want from a self-storage provider.