May 22, 2020
Apr 27, 2020
Mary was great to work with from start to finish. I expected it to be a challenge during the COVID-19 lockdown, however, it was seamless. Mary made it super easy and she was extremely helpful throughout the process. The grounds, unit and facility was very clean. They are using the COVID-19 protocols to keep themselves and other safe. Thank you!
Mar 17, 2020
Secure and clean unit that meets everyone's needs.
Was very easy to setup and move in. Facility is clean and secure and climate controlled units have great temperatures.
Oct 23, 2019
They were quick and got down to what...
They were quick and got down to what needed to be taking care of
Jan 03, 2019
I got not so nice shock today
I got not so nice shock today when went to my lock found the lock was changed because they changed the door or something i had get new keys from the office, I no heads on it but other than that so far i like it
Dec 06, 2018
My experience with Public Storage thus far has bern Great! Ms. Linda was very professional and knowledgeable, which made the online reservation process simple. Ms. Lilly on location when I came to sign my paperwork and see the unit was welcoming, professional and efficient. During my visit, she managed several customers, which she knew by name. Thanks Ms. Linda and Ms. Lilly for making my first-time experience with Public Storage pleasurable.
Oct 26, 2018
Very quick had alot to do and Lilly was...
Very quick had alot to do and Lilly was excellent. Had me laughing the whole time.would recommend to anyone who needs storage.
Jul 23, 2018
Jun 07, 2018
Store nowhere else.....
Personal, precise, and professional. Lily is outstanding with her customer service and administrative skills. Listens effectively and good energy. I recommend this business for any storage or storage related needs you may have.
Apr 09, 2018
Awesome experience. Fast and courteous
Jul 05, 2017
I love this place! Lily is super helpful every time I need something. This is a first class operation!
May 16, 2017
Lily was so knowledgable and friendly! Would highly recommend
Apr 09, 2017
great experience with this location. Lily was a delight and the process was quick
Jan 04, 2017
Lily is a spectacular company representative. She makes you feel comfortable and most important, truly taken care of. With her at the helm I would recommend this storage facility to anyone who wants to know and will do so around the neighborhood in particular. I was referred here by a friend, who also stores at this location, and I'm glad I decided to store my items here. Very happy with the service and facility.
Dec 30, 2016
Customer service provided by Lily was above and beyond while I was storing my items here. I will definitely be back to this public storage next time I need a unit. Highly recommended.
Sep 22, 2016
professional people, clean, easy access.
Aug 02, 2016
Great service, quick and easy. Courtney was great.
I had no issues, except that the price online was different than the price when I got to the counter
Jul 19, 2016
Tremendous Customer Service
This location has a young lady, Lily, who waited on me assisting me in finalizing my rental. She showed it to me and it was clean and in pristine condition. I immediately bought a lock from her and returned to the office to pay the rental fee which was 1/2 off the first month's rent. I received truly exceptional customer service from Public Storage on Charlotte Pike in Nashville. A security code was assigned and access times were explained to me. Was told I can pay online and had a grace period of 5 days after the 1st of the month. Overall, wonderful experience!