Gabe
Jul 26, 2023
Dirty, insecure, app doesn’t work
The gate to the parking lot was wide open after hours, and the motion activated door to my building was broken and unlocked, opening and closing itself over and over again. So I was able to drive/walk in right off the street, meaning the padlock itself is literally the only thing securing my locker from the public. The app doesn’t work (every time I click anything it wants me to log in again), and the locker itself was dirty when I opened it, full of cobwebs and some litter. Price was decent; you get what you pay for I guess
Recommended: No
John Chenault
Mar 07, 2021
Great location and good price
Good location, great manager and the price was good for us. Easy in and out
Recommended: Yes
Tony C
Dec 01, 2020
Professional experience
Friendly, professional service. Randy showed me a variety of storage bins and explained the pros and cons to my specific needs. Overall a very pleasant experience.
Recommended: Yes
Simon Gringauz
Sep 29, 2020
Randy was very welcoming and friendly
Randy was very welcoming and friendly, very correct and explained the rules of conduct accurately
quickly completed the documents, showed the cell,
suggested what to do, this is to put something under the furniture, and how best to cover and preserve the mattress and upholstered furniture to keep it from dust, I am very pleased with his work
Recommended: Yes
Katherine
Feb 18, 2020
Probably the nicest most informative person I’ve dealt with.
Everything about my experience has been great! I will recommend this facility to anyone looking for storage needs!
Recommended: Yes
Ashleigh Marlin
Feb 04, 2020
Customer Service was excellent
Customer Service was excellent
Recommended: Yes
Linda Dinneen
Jan 11, 2020
Great storage facility
Randy is great! Walked us through the facility, explained the documents and rules of the storage area. Facility is clean and I felt it was very secure!
Recommended: Yes
Jim
Jan 08, 2020
Good experience. Nice people.
Looking forward to a long relationship.
Recommended: Yes
Judith
Jan 08, 2020
Very clean no bugs and convenient and best prices in town
Randy the man that helped me made the entire process is painless as possible, moving is stressful to begin with and having two rent a storage facility and a moving truck the whole process is very painful especially in your wallet I am so glad that I found Public Storage and that I was lucky enough to have Randy help me through the entire process thank you so much for being there will definitely recommend to my friends and family and anyone else that may be in need of a storage area
Recommended: Yes
Robert Begley
Jan 08, 2020
Randy is great
Randy is great ! Needs a raise ??????
Recommended: Yes
Deborah
Dec 11, 2019
I have been impressed since I walked in
I was very impressed from the moment I walked in
Recommended: Yes
Lynda A.
Nov 15, 2019
Area is clean and seems very secure
Area is clean and seems very secure. Randy, was very helpful in best way to pack various items and other good ideas.
Recommended: Yes
Dw.... Ke...
Sep 11, 2019
I am a repeat renter and was given an...
I am a repeat renter and was given an excellent no-hassle deal.
Recommended: Yes
Martha Peslar
Jul 27, 2019
Your staff has always been extremely...
Your staff has always been extremely helpful each time I had a question or problem with my storage unit. The facility is always clean and pristine and I feel that my belongings are safe and well cared for. I can not say enough positive things about my experience with your company and this location in particular!
Recommended: Yes
Des
May 01, 2019
Recommend
Very nice facility. Friendly and courteous staff. Perfect storage for my needs. My check-in and move in went smoothly! Thank You!
Recommended: Yes
Linda
Mar 19, 2019
Randy was fun
Randy was fun, polite, helpful and really went out of his way to make sure I got the appropriate unit for my storage needs!
Recommended: Yes
Cynthia Cioni
Feb 12, 2019
We were very happy with the total...
We were very happy with the total experience especially your staff.
Recommended: Yes
Tameka Aiken
Feb 12, 2019
The managers are very friendly and a...
The managers are very friendly and a huge help. It was my first time using a storage facility but both of these gentlemen made it very easy
Recommended: Yes
Clint Holes
Feb 11, 2019
Convenient location and great offers.
Convenient location and great offers.
Recommended: Yes
Laura Stewart
Dec 01, 2018
Excellent customer service and very...
Excellent customer service and very knowledgeable staff. Professional with humor! The facility and security are top notch. Thanks
Recommended: Yes
Angel-Naples,FL
Nov 15, 2018
Very easy to reserve great pricing...
Very easy to reserve great pricing online great location very friendly management on property
Recommended: Yes
Mary S
Oct 22, 2018
Great service and facility
Friendly, accommodating, professional staff. Clean storage facilities. Great location and I'm glad I chose them for my storage needs :)
Recommended: Yes
Daniel Navarro
Sep 13, 2018
周慮歳
Great and Thanks
Recommended: Yes
Kathy Tummarello
Sep 01, 2018
I was quoted half price for labor day...
I was quoted half price for labor day special explained i needed 10by 25. Unit with air said have one i asked if this was half price special yes was answer for as long as I had unit. i was told there would be 24dollar one tome fee ok with that went to storage place on davis blvd naples fl told didn't have 10 by 25 Unit but had 10by 20 with air that was fine for232 month but its only half price first month. Also had to pay for lock also had to pay week pro rates so ended spending over 200 dollars for first month didn't really get half off in the end misleading that needs to be changed call manager Randy about oh yeah there always a mix up with corporates that's not right I should be give next month half price due to the fact I really never got it also was mislead about whole labor day special and there should have be some kind of break given by manager due to fact it seems clean and service but if any one ask me if they should use this company my answer will be it seem clean and service but rip you off 28th hiden things they neglect to Tell also cooperated gives you breaks that aren't true
Recommended: Yes
Gricel Ramos
Jul 03, 2018
very good excellent customer services...
very good excellent customer services thank u
Recommended: Yes
Francis Cruciotti
Jun 25, 2018
Very professional
Very professional. Very clean. Make u feel safe and comfortable.
Recommended: Yes
半
May 11, 2018
GREAT CUSTOMER SERVICE
GREAT CUSTOMER SERVICE
Recommended: Yes
Fred Ford
Apr 04, 2018
An impressive operation that I am glad...
An impressive operation that I am glad I found
Recommended: Yes
Mary
Mar 27, 2018
I'm so happy I choose you out of...
I'm so happy I choose you out of everyone else out there. The front desk are so helpful and kind, and I feel a good vibe every time I'm there. Thanks so much for Great service and kindness
Recommended: Yes
Dave Muzzey
Mar 06, 2018
public storage
Quick and easy, very friendly staff.
Recommended: Yes
Christian Balborin
Oct 16, 2017
for different reasons in our life we ...
for different reasons in our life we are forced to rent a storage, during my years in this country and rented quite a few times in different places and different companies, this is to be closer to this place, the attention that is received from the first time is incredible, super grateful, they are all very kind, I can say that this storages is the best that e rented in my life. Christian B.
Recommended: Yes
Don Bindas
Aug 24, 2017
It was quick and easy
It was quick and easy
Recommended: Yes
Victoria Julien
Jul 31, 2017
Randy was great
Randy was great. Helpful each time we went in. Offering assisyance in local areas we had questions about (pizza and rv parks) Excellent experience overall!
Recommended: Yes
pete julien
Jul 28, 2017
These guys were awesome. Imade the reservation on line, and the guys got us in and with a great price.
Recommended: Yes
Anthony Mansolillo
Jul 24, 2017
After searching numerous storage facilities I went to look at this one on Davis Blvd. I was greeted by a friendly and courteous staff that made me feel like they really cared about me and my storage problems. They toured the facility with me and I was surprised how clean and well maintained the units were. I am a disabled vet and Chris, Randy and Mark went out of their way to accommodate me. They were terrific!
I contracted to rent a unit there and I am sure this business relationship will be as enjoyable on the last day as it was on the first. I highly recommend this facility and their great staff.
Recommended: Yes
Bob Opalewski
Jul 19, 2017
keep coming back....always know I can get great service...randy still remains the best...
Recommended: Yes
Kerri Fraser
Jul 11, 2017
Great costumer service
Great costumer service, very fast and efficient. They were so helpful they made sure I had a great price and clean unit.
Recommended: Yes
Tim Tompas
Jul 06, 2017
Extremely friendly staff & very clean
Extremely friendly staff. Cleanest storage units I've ever seen and I've had units for more than 30 years. Price is higher than I am used to, but the security is excellent.
Recommended: Yes
Loreen W.
Jul 05, 2017
Everything I was looking for in ...
Everything I was looking for in storage, every question answered. Very clean, well organized. Randy was very helpful in helping me to decide what I really needed.
Recommended: Yes
Diana C
Jun 29, 2017
Randy and his staff at Public Storage are fantastic. Check-in was a total breeze & they go the extra mile to keep you happy. I found the facilities clean & well maintained & the prices quite reasonable. I highly recommend!
Recommended: Yes
Joseph Pare
Mar 15, 2017
This is the second year in a row that I have gone here for my off-season storage needs! Have dealt with Randy both times and he just has a knack of making the entire exercise as easy as possible. He found a unit that was just perfect for my stuff and at a very competitive monthly cost. The premises are clean and have easy access. Highly recommend them!
Recommended: Yes
Debra Sherwood
Mar 08, 2017
Your staff was well trained and the facility was very clean!
We have used this location before and the experience was good. We needed a smaller unit and it is clean and the staff was very helpful. We made a few visits before we decided and everyone there knew the right answers, location and the prices too.
Recommended: Yes
David Graff
Jan 17, 2017
Clean and secure
The facility is clean and secure. The staff are friendly and helpful.
Recommended: Yes
Barb
Dec 20, 2016
Excellent in all respects.
Very friendly staff and clean storage area.
Recommended: Yes
Elizabeth Sheeley
Sep 28, 2016
You have been very good to me.
Your sales staff were very good to me. Thank you.
Recommended: Yes
Melodie Drago
Jul 05, 2016
Storage solution
Needed a large storage unit to store a lot of stuff.Choose public storage because of location,safety,ease of access and friendly staff. Chris was very helpful.I am very happy with the unit.
Recommended: Yes
Geraldine Rio
Jul 05, 2016
Excellent service!
Chris and Mich were outstanding! Chris was so pleasant every time I spoke with him, and Mich assisted me by answering all my questions, giving me his good advice and directing me to the best unit available that would suit my needs. I truly appreciate everything they did for me!
Recommended: Yes
Joseph Pare
Apr 05, 2016
just what I was looking for!
Answered all my needs. Staff was great. The storage premises are clean and have easy access. The location was perfect, as it is just down the road from where I am. Hours of operation are very good.
Recommended: Yes
Charles Huber
Dec 09, 2015
# 1 OPERATION
HI IT IS A WELL RUN OPERATION. IT IS WELL THOUGHT OUT, VERY CLEAN, FRIENDLY PERSONAL ,HAS EVERYTHING YOU NEED FOR PACKAGING AND STORAGE, VERY SECURE. . WOULD RECOMMEND TO ANYONE.
Recommended: Yes
K W Fray
Aug 11, 2015
First time
First time storage rental in 73 years. Curteous, professional full service. Clean and climate controled. K W Fray
Recommended: Yes
Richard Swanson
Jan 16, 2015
Public Storage met my needs.
I needed to find a place of storage to replace my attic storage area. Public Storage was close to my home and offered air conditioned, clean and secure facilities. The staff that met me and walked me through the sign up for the rental of the storage area I needed, were excellent and I feel good about the move I made. Thank you
Recommended: Yes
Lauren Williams
Nov 17, 2014
You get what you pay for
The Public Storage I use exceeded my expectations on cleanliness, safety, and ease of use. The only fault I have experienced so far is that rent charges do not remain stable, but instead, increase every month.
Recommended: Yes
Nancy
Nov 16, 2014
Awesome People to Work With; Great Place to Store my "Stuff"
The staff was very friendly and extremely helpful. The facility is clean and safe. This was the first time I had to rent a storage unit and was highly skeptical to do the same. They made it easy and the property is well kept. Very good experience all the way around.
Recommended: Yes
