Jul 24, 2020
Helped me no matter what
U-Haul could no longer help us. Lois at SelfStorage did not take advantage of us as some businesses would and she vowed to make it work no matter what And she did.
Jun 25, 2020
Welcoming experience from start to finish.
Spotless facility and well explained contract.
I highly recommend.
Jun 02, 2020
This was a really great experience for me! It was my first time ever renting a storage unit and doing big girl things on my own and they made the transition smooth.
May 17, 2020
Helpful staff. New facility is nice but elevator is slow but being repaired. Very clean. Easy to access from main roads.
Aug 12, 2019
When we got there, the front desk person was kind and knowledgable. We moved into the unit it was very hot. We actually went to the office to cool off. The guys were very friendly. The only problem we had is that we had a padlock but some units had a cylinder lock, which was ours so we had to buy a lock. Other than the lock we had no trouble or probkems.
Jun 15, 2019
Very helpful staff, clean well-run facility
I had to wait for a customer who kept changing his paperwork. Mine was done in a couple of minutes because I filled out the forms online ahead of time - so I recommend the ?Rapid Rental? I think it is called. Bring your homeowners insurance declaration page to avoid paying insurance cost
May 11, 2019
Very very nice helpful an excellent staffing
This is my first time using this storage facility an iâm Very happy an satisfy with their service staff an storage units
Jan 26, 2018
Fantastic Facility, GREAT Customer Care!
First impression are key to a budding relationship. They went above and beyond to help me get set up the minute I set foot in the door! I'm a disabled Vet and the staff accommodated my needs to perfections.I also has some trouble with the original quoting price online. The manager quickly fixed it with no issues. Units I need were much larger than expected. Grade A+++
Dec 31, 2017
Best deal ever!
Very impressed with Life Storage in Surfside Beach. Lois, Mgr. And Cheryl, Asst. Mgr. Weâre so very helpful in finding the best deal for us! We went from a 5x5 unit to a 5x15 unit and saved money!
Dec 29, 2017
Best deal in town!
We saved half off our first monthâs rent, our original $25 fee was waived, and we are paying less for this unit than the last and went from a 5x5 to 5x15â storage space! You canât find nicer employees than Lois and Cheryl! Very happy!!!
May 05, 2017
Lois was on point with all the info and the process was streamlined. She made it pleasant and was really helpful. Unit was exactly as described and spotless.
May 03, 2017
This was my best experience in dealing with the need of a storage. Louis is an outstanding manager at the Surfside, SC location with great customer service skills.
Mar 30, 2017
Great customer service
I had booked my storage with Life Storage online and got a really good deal. However, when I went to this location I was treated very welcoming and also got a even better price than online! Ms. Tina was very helpful I would recommend this storage location to anyone looking to get a great deal and customer service! Very clean and private location!!
Jul 22, 2016
Nice experience, fast move in,
Jun 14, 2016
very nice unit and fantastic customer service!!
We had a great experience renting this unit and the representative named Lois was extremely helpful and courteous and an absolute asset to the business !!I would highly recommend this storage facility to anyone.
Jan 18, 2016
Clean & secure
I was very pleased with service and cleanliness of unit.
Jan 07, 2016
Great service and extremely competitive prices!
Very happy with my decision to rent here.
Oct 04, 2015