Alycia
Jan 14, 2019
Good Choice!
Everyone was so helpful and friendly! Move in was simple and easy.
Recommended: Yes
Holly Green
Jan 11, 2019
Seamless! Stress Free!
Christopher is a delight to work with! Everything was very easy! I had 2 pods delivered right across from my unit and unloading was a breeze!!
Recommended: Yes
Amanda
Sep 26, 2018
Amazing Customer Service!
The 2 individuals there were amazing and had wonderful customer service attitudes!
Very helpful and informative!
Recommended: Yes
Amy
Jun 17, 2018
Amazing customer service!
These guys went above and beyond to help me determine the best size storage unit for the furniture and boxes I needed to store. I was very impressed with their services!
Recommended: Yes
Paul
Apr 10, 2018
This facility was clean and the manager was polite and professional
When I arrived at the facility I was greeted by a polite and professional manager. we went out to look at the unit. the grounds were clean and well maintained. The unit was clean. it took less then a 1/2 hour to complete the paper work and be on my way.
Recommended: Yes
Mark
Jun 05, 2017
Good price but dumb policy on insurance
Competitive prices for the area but forced to pay for their insurance the first month even though I have my own insurance and can prove it.
Recommended: Yes
Gary
Sep 01, 2016
Friendly service.
Friendly service. Very helpful staff.
Recommended: Yes
C
Jun 26, 2016
Has been an excellent accommodation so far. Simple doing with auto pay.
Decent service at a decent price.
They do what they have said.
Recommended: Yes
C
Apr 21, 2016
Good enough to store my few things.
So far so good. Tyler was accommodating, and the space was relatively clean. Price fair. Insurance thing a bit strange.
Recommended: Yes
Kristopher duffy
Apr 13, 2016
Fast and friendly customer service
I was in need of a storage unit asap looked online and found cube smart I made a reservation for a 5 x 5 within the first 30 min I got a call to book a time to rent the unit the price was low and facility clean so of course I got it I definitely will be referring any and all my friend's to cube smart for there storage needs.
Recommended: Yes
Stacey
Apr 01, 2016
deceitful advertising
i just moved and need space to store my extra stuff. i looked around for the best price as im in a fixed income. i chose cube smart because its close and cheapest.
when i got there, they added an additional $12 EVERY MONTH for insurance. the clerk said its a state law (it is not required by law to have insurance on a storage unit) i called the mgr the next day, he said its company policy. no where on the website does ut say anything about insurance. after the price went up, its more than any other facility. i had to use them because it wasnt convenient to find a place at the time. but i plan to relocate as soon as i can.
and when the clerk drove me to see the unit on a golf cart, he almost threw me out of it, driving too fast. and the puddles of rain water splashed all over me. he was very rude!!
Recommended: No
Chris
Mar 28, 2016
The location is convenient, the property is clean, and the staff are professional.
Recommended: Yes
Chris
Mar 24, 2016
Courteous service, clean property, great value.
I was delighted with the property's ease of access and the cleanliness of the unit. The onsite staff were helpful and made sure I understood their policies while making sure the unit and the facility overall would meet my expectations.
Recommended: Yes
Sean
Feb 28, 2016
Great customer service
The gate did not work the issue was resolved. I hope it does not happen again.
Recommended: Yes
Emily
Feb 28, 2016
Great Customer Service and Superior Service
Thank goodness for this one part of moving being Super Easy. Everything worked out even though I needed a larger unit for my stuff.
Recommended: Yes
Courtney
Feb 09, 2016
Awesome
Very friendly and affordable, I will definitely refer people.
Recommended: Yes
samantha
Jan 28, 2016
Helpful but a little more on the pricey side
I haven't been using this storage unit for long but they have been very helpful to my needs. The price is a little more than I thought but I guess that is just what comes with it sometimes!
Recommended: Yes
Emily
Dec 16, 2015
Quick, easy, friendly, secure
They pulled my reservation up with no problems. Laid out the rules, which are reasonable and for security. Gave insurance options and made great small talk. Walked through and made sure unit was large enough! It's gated so super secure with tons of cameras!
Recommended: Yes
Kay
Aug 09, 2015
Needs to update
The doors on the storage needs to be better. Hard time to lock.
Recommended: Yes
Troy
Jul 28, 2015
Recommend
Good Service. A bit Pricey but Utah is expensive... The staff is great and professional. I would recommend this facility to others.
Recommended: Yes
Tamara
Jul 01, 2015
helpful, cleN, conveniently located
I've had other storage units in the past. Very happy with online registration. Pricing was what I was promised. Staff very helpful. Would highly recommend this facility
Recommended: Yes
Amy
Apr 25, 2015
Clean, efficient and great location make for a safe bet.
The clerk at the front office was incredibly helpful with getting me situated into a storage unit -- he took me around to make sure that the unit I had reserved was the size I wanted, and walked me through all the policies and procedures. The place didn't have the top notch security cameras like you'd find at Fort Knox or anything, but I felt confident enough leaving my belongs there.
The location is maybe a mile from my apartment, and so the convenience was a huge factor. Easy to get to, friendly staff -- I would definitely rent here again.
Recommended: Yes
Anna
Sep 20, 2014
Recommended: Yes
Colette
May 30, 2014
Friendly and helpful
Recommended: No
Josiah
May 09, 2014
Overall it was as expected. I was disappointed to arrive and find that the person in the office was out and wouldn't be back for 45 minutes. The paperwork was a bit lengthy but again, as expected. I'm pleased that it's in a residential area because that seems more secure.
Recommended: Yes
Porter
Mar 25, 2014
Overall, just as good as any other storage facility
We found this facility through sparefoot.com. When we reserved the unit, they were offering an online discount of 15% off and first month free. When we called call center to reserve, we were informed we could use promotion price as well as 15% off student discount (total of 30% off normal price). When we were called to verify our reservation, the lady said we couldn't use both discounts. She then said she would contact her area manager (who is her husband) about doing both discounts. He as well said no. We felt unfairly treated and lied to.
Recommended: Yes
Darren J
Mar 04, 2014
Good overall location
The managers were flexible on the move in and I generally like the facility.
Recommended: Yes
Mary
Jan 23, 2014
The ice on the roads and up to the door of the units is treacherous. I have slipped twice, one of the managers went down hard trying to help, my movers were in a dangerous situation. This has been a cold winter but the roads should have been cleared right after the storm, and sand and or salt put down. I don't even dare go there now to add more "stuff" or retrieve things until spring! If I had realized the situation, I probably would have gone somewhere else.
Recommended: No
Bradley
Oct 02, 2013
Recommended: Yes
Katherine M
Aug 25, 2013
I needed a storage place on very short notice and this worked out great for me. Between getting a moving truck from Penske, which is how I found Cube Smart, and getting the storage unit my move couldn't have went any smoother. Very friendly, good customer service.
Recommended: Yes
Amy
Aug 15, 2013
Recommended: Yes
Amy C
Jan 07, 2013
Recommended: Yes
