Oct 06, 2019
Everything was great
CUSTOMER SERVICE WAS GREAT AND YOU ALL PRICES FITTED MY BUDGET JUST RIGHT EVERYTHING WAS WONDERFUL
May 05, 2019
First impression good, later disappointed
My first impression from the telephone inquiry to the final paperwork was very good/impressive. However, the following day, I discovered that someone else had put a lock on my unit. This could have been an honest mistake, OR it could have been done purposefully by another customer or a non-customer. Regardless, I did not like the way the problem was handled. I did not have time to complain at the time, so I took the alternate unit which was not satisfactory.
Apr 22, 2019
Very friendly staff. Pleasant rental experience
I recommend this facility. Nice and convenient
Apr 29, 2016
Close to the school JSU. Nice and the customer was nice as well.
Apr 27, 2016
I enjoyed it and the wonderful time will be memorable.
May 05, 2015
Took a long time to receive my storage ,but other than that great experience.
May 05, 2015
May 03, 2015
Ms. Ruth the lady at the front desk was verrrrry friendly and helpful!
Oct 07, 2014
Manager was fantastic
Jul 01, 2014
May 22, 2014
Above and beyond any customer service you could expect!! 1950's excellence in service.
If ANYONE has a college student that needs storage space til next semester, anyone that needs storage space for those things you don't need at home any more and you are within 50 miles of this facility it is MORE than worth the trip. OMG!! I have not seen customer service on this level since I was in the business. Ruth is beyond exceptional in service and information. She was exceptionally helpful in giving me information on the storage unit size, discounts, access and directions to the facility. I JUST LOVE RUTH!! She knows the Chicago area and the food. I have a very special treat for her when we go back in August.
May 13, 2014
Very good. Thank you to Ruth. Very helpful and friendly.
Dec 15, 2013
Awesome facility and manager
At StorageMax Metrocenter, the manager is very professional and takes care of her customers/tenants. She is very diligent in making sure the tenants know when their bill is due. The facility is well lit. The overall appearance is friendly and inviting.
Dec 12, 2013
1st time to rent self-storage. The Manager put me at ease with her knowledge of self-storage.
I called after business hours and the Manager (MS Ruth) answered and was willing to help me. She help determine the size of unit I would need (Never used self-storage) and even offered to meet me to tour the facility. I was impressed with the security of the facility, the grounds were clean, and the manager was very knowledgeable.