Between homes
Nov 27, 2019
Excellent choice for Morton Grove area
After reviewing other options in the area for storage, Public Storage had the best online deal for the space I needed. All fees were explained to me beforehand. Some of the specific totals could not be calculated until we actually went through the purchase process, but I understood what each item was, including expectations for when charges would come up over time if I utilize the storage space over multiple months. Xhavier, The staff when I arrived to look over the space was courteous, friendly and knowledgeable.
Recommended: Yes
Patrick Oconnor
Oct 11, 2019
Evelyn was great
Evelyn was great. Very personable and knowledgable answering all questions.
Recommended: Yes
DChristiansen
Jul 22, 2019
Easy peasy
First time user - Great experience. Would recommend the Morton Grove/Niles IL location to anyone.
Recommended: Yes
Nancy
May 02, 2019
Wonderful
No doubt about how wonderful this company is! I would recommend this upfront and honest storage company to anyone and I have!! The units are clean and staff very professional.
Recommended: Yes
Gerald Herzog
May 21, 2018
So far I am happy where I have my...
So far I am happy where I have my trailer stored. I hope and pray that nothing will be stolen or no damage will be done to it. I would be very unhappy if that happens. I wish that I had a easier spot to get into. I am very pleased with the way I was treated when I checked in. Evelyn at the front desk knew her job and was very pleasant to deal with. Gerald H.
Recommended: Yes
John Clementson
May 13, 2018
insurance was not to be charged
insurance was not to be charged
Recommended: No
Luis Blank
Oct 18, 2017
They are very helpful and know their jobs. They ask costumers what good convinience for them for the right rental space stotage they need
Recommended: Yes
Walter Walt
Sep 17, 2017
went to public storage and got merchandise Roger was very helpful.boxes good quality better then grocery store.
Recommended: Yes
Niascara Roman
Jul 20, 2017
First time storage unit
The initial meet with the rep was great!
Recommended: Yes
Marge Morris
Jun 24, 2017
Had a great rental experience with Roger. Will recommend this location to anyone who needs storage.
Recommended: Yes
Lesley Jorge
Jun 22, 2017
I worked with Nick this morning while renting a storage unit. He was super helpful in getting me the right size to fit my needs. The price was very reasonable as well. A quick note, they do require that you buy the renter's insurance, so the quoted price will be lower than the amount you actually pay per month. But honestly, I should have expected that. The facility is large and well maintained. The front office, clean and organized. I feel good about our choice to use Public Storage.
Recommended: Yes
Jill Bonaventura
Apr 05, 2017
Employees are very friendly and ...
Employees are very friendly and accommodating... as well as professional.
Recommended: Yes
Victor Rios
Mar 26, 2017
Nick was very helpful in selecting the right size storage unit for us. He gave us a detailed explanation of the rental process. Great customer service.
Recommended: Yes
Kim Dammers
Jul 26, 2016
Good start
Original intake person was great. Later contact was just so-so. If i mail a check, that's all I have to do; but if I save on the money for the stamp, the office personnel make me provide ID and fill out some form etc. That doesn't make sense.
Recommended: Yes
D Morris
Jun 15, 2016
The whole experience was great
Roger was very knowledgeable. And he made the whole experience great.
Recommended: Yes
Brian Watkins
Mar 22, 2016
No Carts.
Only one cart for the entire facility is pretty outrageous. Staff is friendly and facility is convenient, especially for parking.
Recommended: Yes
David Goodwin
Feb 09, 2016
Need more space!!!
I purchased a new motorcycle and needed to store it in a secure place. The people at Public Storage were very helpful.
Recommended: Yes
Bonnie Sanchez
Oct 20, 2015
Excellent Customer Service from Lindsey
Lindsey was so hopeful. She went through the whole process step by step, making sure I understood. Company's need more Lindsey's
Recommended: Yes
Bruce Z.
Apr 01, 2015
Great !!!
After dealing with the wonderful staff on my storage rental, i found the 10x10 outside storage clean and ready to go. The staff at the Morton Grove Store are ready to answer all questions and assist you any way they can.
Recommended: Yes
SG
Mar 03, 2015
Moly @ the Morton Grove Il Store made this experience easy and I would use Public Storage again.
I have to say this was a VERY easy experience for me, but most of all MOLLY at the Morton Grove Il store #27006, was extremely wonderful to work with and made the process smooth, easy, and without concern. She explained every detail and even stayed late to accommodate my first visit. Also, when the time came to purchase the unit Molly had all the paperwork done and lock on the storage unit, the whole process only took 10 minutes, signed a few papers and was handed my keys and I was on my way, it could not have been easier. She is really professional and is the epitome of a customer service rep and how you should model all your employees. I would most definitely use Public Storage again! You have a great employee in Molly, keep her happy and give her a BIG raise!
Recommended: Yes
James Tatooles
Sep 16, 2014
Your "Storage of Knowledge" in operating "Storage Faclities" is "Stunning".
The girls that manage and operate the Morton Grove facility run a very tight ship. Demanding work to contend with a diverse customer base..
Recommended: Yes
Patricia Bertsch
Feb 26, 2014
overhead door
The overhead door was bad when I moved in. The clerk had a hard time opening it. By the time I went to move the last few items out, I couldn't even get it opened and it was raining. I waited until II saw a man who could help me. Two guys finally managed to get it opened. One good thing, is with all the rains we had, the unit did stay fairly dry and nothing got ruined.
Recommended: Yes
