Floor 1, Outdoor access
The kiosk was a little confusing but very easy to move in
I was very impressed with the facility
Very easy to rent.
Very easy to rent. Very clean and I received a free lock.
Excellent customer service
Excellent customer service. Unit could have been cleaner
Great customer service
Great customer service. Good pricing.
Pretty painless only negative is the time it takes to be activated
Could Be Improved
Initial setting up was problematic, was told by kiosk number-person to go buy my own lock, but a different person corrected this with a better phone call yesterday, promising a proper lock.
The $87 was a surprise to the $59 I expected to pay.
5 different kinds of spiders in the unit, took me a long time to find the unit because of the decrepit signage.
The kiosk technology is impressive, but overall the facility could use a little love and attention.
Iâm hoping once I have my new lock Monday, all will be well and Iâll feel settled in though.
Fabulous customer service!
Brandy (so?) was very personable and extremely helpful! I would recommend and rent from there again !
Unfulfilled promises. No one available to help with problems that came up.
I had gone the day before and told them the lock on my assigned locker was broken. I was told it would be fixed, but it was not when I got there. Nobody answered the emergency phone that went directly to an answering machine that was full. So I had to leave my stuff in an unlocked locker and it remains theee at this time. You rent the locker by using a kiosk, no people in sight to help or ask questions to. No directions given. Kiosk gave me the wrong code to get in the gate. Very lucky I had gone on Friday and was able to talk to a person or I would have shown up on Saturday with a truck full and no way to get in.
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