Apr 02, 2019
So far, so good. Plan on using on a monthly basis
Mar 05, 2019
Quick and easy process
Very helpful staff. Clean facility
Jan 24, 2018
Awesome customer service
Great customer service, very friendly and helpful staff!! Very thorough expaining all if the policies and procedures of Life Storage.
Oct 06, 2017
Great customer service.
Needed to find a storage unit and someone referred me to Life Storage. The people were very friendly over the phone and when I went to check out the unit she was very informative and friendly. Unit and grounds were all kept up; many units to chose from; they work with you to make sure you pick the correct size. No issues at all, very satisfied with my choice.
May 01, 2017
One improvement may save your walls!:)
The hallways are very narrow...you may want to have smaller, more narrow carts to be sure you can make the turns without hitting anything:) Tammy was awesome though and I love that you have an access to a restroom if needed...helpful when moving things to have a restroom handy! Thank you!
Mar 05, 2017
Nice place, clean, good hours.
Feb 27, 2017
Very nice storage area and company
I would recommend this storage facility. Very helpful personnel and clean units.
Aug 26, 2013
Love this place
Moving after my divorce was the most stressful thing ever but the ladies in the office in Mokena were amazing. They helped me reserve the unit, find movers and helped me get all the right boxes for my stuff. The girls reserved my unit for me and my unit/building was the cleanest I've ever seen in storage. Thanks again ladies and keep up the great work!!
Aug 26, 2013
I was told that I could move in at any time from 9-5 on a Saturday. I hired movers and paid them for 2 hours, everyone on my end was on time and ready to go, however when we should up at the storage unit, NO ONE was to be found. All doors were locked and there was a sign on loose leaf paper, will be back at 12:35. Now, I get that everyone is entitled to a break and/or lunch however, Saturdays are the busiest moving days especially for people who work a 12 hour day during the week. I went over on my time for the movers I hired and had to pay an extra hour for them. Then to find out through talking with other tenants renting units around mine, that they were offered 50% off for the first 3 months, I was only offered 50% off for the first month. Not happy about overall experience, and am looking for another storage facility as we speak!
Aug 22, 2013
Nice place. Easy to get in and out of.
Feb 05, 2013
Nov 27, 2012
IT WAS GREAT!
We had used a storage unit for a few things with another company, and when we went to go and get out stuff out, it was disgusting, mice droppings everywhere, even roaches were found. BUT. at life storage, I could not believe how spotless the unit was, and it was easy excess. I would definitely use them again and recommend them to anyone that needed clean safe storage. And the manager that signed me up, was very helpful and courteous when I signed up. Very very nice place. Thanks!