Downtown Self Storage - Modesto - 1305 10th Street

Great customer service

She helped me move my stuff in. She is great

Recommended: Yes

Amazing

Always clean very well lit and it’s gated down the street from the police station

Recommended: Yes

Awesome safe clean and secure peace of mind

The place is really secure really clean good staff overall very good experience would definitely recommend this place even the prices are good in the whole check-in experience was very fast and very easy

Recommended: Yes

Great

Love the location, the cleanness, and how nice the employees are

Recommended: Yes

Very good service. Very clean. Thanks

Awesome service. Easy in and out. Sure be good experience. Even auto pay was set up.

Recommended: Yes

Helpful Manager/Sparkling Facility

It may be a little weird to say a storage facility is lovely but this newly painted facility shines with shiny white doors and fun, clear signage. Yet, what makes this facility really great is the service the office manager gives to each client. I booked my reservation on the phone with the call center and they assigned me a storage space in the center of the building, a long haul from the entrance. Upon my arrival at the facility the manager changed my reservation to a unit much closer to an entrance and he had to do extra paperwork to make that happen for me.

Recommended: Yes

Friendly and clean

The biggest down side to this facility is lack of availability. The hours to access the unit are very, VERY abbreviated and will certainly not work for everyone. As of June 2020 the latest you can get to your unit is until 5:30 p.m. And that's only M-F.

Recommended: Yes

Great location

Professional and great customer service

Recommended: Yes

Customer service worth staying for...

A bit pricey for what you get, but their customer service makes up for it

Recommended: Yes

Easy and efficient

I had an easy experience with my paperwork. The staff was very polite, personable and helpful! Great communication and explanation. Made sure to walk me to the unit and give little tips on how to remember how to get to my unit and back, taught me how to use the lock, etc. Pricing was reasonable. And I felt safe in the facility.

Recommended: Yes

Got Really good deals.

The Customer Service was great. The area seemed very secure. I love the price and deal i got. Would recommend this place to anyone looking for a storage Unit

Recommended: Yes

Very convenient.

Pricing keeps going up every month. Costumer service is alright. The woman who works there is the only reason i keep coming back. She's very professional and is understanding. The place is huge and is climate controlled...I think that's very cool. All in all, it's just as expensive as all the other storages but I would recommend it to anyone looking for something short term..

Recommended: Yes

Not for us anymore.

When we first started renting there this place was so awesome. It's convenient to get to as well. As time passed by, the rent kept rasing. Last month it was $10 for insurance, next month it will be up another $3 for some unknown reason. Sometimes staff isn't as professional as you'd think they should be. BUT, There's this lady we absolutely love. Hands down she's the only reason why we like the place. They just recently opened up Po boxes but with all the fees it's probably cheaper to get one at the post office. We really had high hopes...now theyre just as expensive like all the other storage place in the area. Maybe we just don't like changes when it messes with our monthly budgeting. All this is our opinion tho so take it with a grain of salt.

Recommended: No

They were extremely helpful and honest!

The manager and the woman (whose name I cannot remember) were extremely helpful. I was able to get a storage unit and mailbox for an amazing deal! They assisted us with whatever needs we had and were extremely honest along the way. No hidden fees or fine print. Thank you!

Recommended: Yes

Great customer service!

From the moment i rented my unit there it has been great experience for me. I was on my own that day and they were extremely patient and new just what i needed. Thanks again!

Recommended: Yes

Very friendly staff and clean establishment

The staff were great and very helpful. The move in was quick and easy. The prices are affordable. I would definitely recommend this place.

Recommended: Yes

Very friendly staff and clean establishment

The staff were great and very helpful. The move in was quick and easy. The prices are affordable. I would definitely recommend this place.

Recommended: Yes

Get what u pay for

Good storage unit will come back if need again

Recommended: Yes

Great atmosphere, friendly staff

I was treated very well with a good sense of humor and ease of process

Recommended: Yes

A little bit rough do to no elevators

Storage itself is clean and I believe safe

Recommended: Yes

It's my first time getting a storage it's pretty cool.

I will definitely recommend it to a family or a friend it's party cool place neatly and it's inside a building. I'm thinking of getting one more unit party soon thanks downtown storage.

Recommended: Yes

Great and very help full

This place us great. They allow you to use their moving truck to move in for free. You can also use their dollies.

Recommended: Yes

Great storage facility!

Great storage facility and it was clean. Customer service was outstanding!

Recommended: Yes

Very convenient!!!

Would definately recommend you to friends and famil!!

Recommended: Yes

Great customer service!!

The customer service is second to none as they are very helpful and do all they can to make sure you are happy. From this point forward I will be using this storage company..

Recommended: Yes

Good find

Price location and cleanliness....

Recommended: Yes

Great Place,Friendly and helpfull staff

This Storage is wonderful with great prices and friendly helpful staff. Would recommend anyone who is looking for storage to rent here.

Recommended: Yes