Aug 07, 2021
Excellent Customer Service
Moving sucks! The managerial couple who run this facility (Jim and Barbara?) are very knowledgeable and thorough and quick. Paperwork process was fast yet informative. I didnât realize that my unit would be upstairs (which I did not want) and without skipping a beat, Jim immediately knew what was available on the ground floor, radioed his wife to make the change, and the paperwork was ready when we got there. Teamwork!
The only drawbacks to the facility for ME are that you cannot access the electronic gate to both enter and leave the facility without getting out of the car (which is very annoying!), and having to put a face mask on to go in the office. Iâm glad that I have a clean friendly place to store my stuff.
Jul 01, 2021
I was in and out in about 15 mins. They very nice and helpful. Great customer service.
Jun 23, 2021
Clean and friendly
Gena and jose were the best ! They went out there way to accommodate me and make me feel like I had chosen the right place . Thanks guys
Apr 08, 2021
Perfect fit! I'm so glad I found this place.
Jul 05, 2020
Barbara was extremely helpful with the storage process.
Barbara made the stressful experience of moving and storage go very smoothly. Thank you so much.
Jul 01, 2020
Barbara was extremely helpful and knowledgeable in the renting and moving
Barbara was extremely helpful and knowledgeable in the renting and movin process
Sep 22, 2019
All around A+++
I arrived there and was immediately greeted by the manger who along with her husband went above and beyond to help me choose. As far as the facility goes very bright and clean and easy to go in and out. Over all experience ððððð
Sep 20, 2019
They gave me prices that sounded to good to be true , however the prices the quoted were the actual prices with no hidden fees. Great job. Very helpful staff both on the phone and on the premises
Aug 04, 2019
Easy and Quick
Went online to find a storage place. Reserved the storage through selfstorage.com, went in the next day, took less than 10 minutes to do my paperwork and start putting my stuff in the storage unit.
Feb 12, 2019
April and greg were great to work with
April and greg made the storage process very easy! We are thankful for their professionalism
Feb 11, 2019
April and Greg were fantastic
April and Greg were incredible! Five out of five stars please ask for them in your future storage needs.
Nov 14, 2018
Best prices. Most safety. Awesome staff.
Hands down the best self storage in Orange Co.
Oct 29, 2018
My mom and I have both used this storage facility and were very pleased so it was a no brainer to go back when I needed storage again.
Jul 25, 2018
Staff very friendly and helpful! Facility is very clean!
Love the location...will refer friends.. so much better than public storage
Jun 16, 2018
Very happy from start to finish.
Easy to reserve online. No unpleasant surprises. Staff couldn't have been nicer.
Mar 27, 2018
Fantastic customer service and pricing.
Jan 28, 2018
Very friendly and fast service great management as well
Jan 12, 2018
Great location, price and convenience!
We arrived and were greeted by a friendly staff member. Everything went smoothly and are very happy with the experience!
Jan 31, 2017
Nice and clean the guys that work there are friendly
Jan 10, 2017
Clean; great staff; great rates
Aug 14, 2016
Front desk was very knowledgeable
Wish I had been told that it was a upstairs unit
Jun 22, 2016
Very reasonable rates and very friendly people
Nice place, good people. It was my fault for choosing the hottest day of the year to move.
Jun 13, 2016
This place is great
The price was better then anywhere else I look.
Jun 13, 2016
Friendly staff, safe neighborhood, excellent prices
Great price and loved service. It was close to closing time but staff was willing to serve me and help me find the storage unit that fit my needs by giving personal tour.
May 27, 2016
I was able to get a storage unit on short notice and get it processed quickly. The customer service was grear as well
May 23, 2016
Freindly staff, great customer service
great storage place, freindly staff
Feb 26, 2016
Great service and I am satisfied storing my things there
I will recommend this facility to all and everyone I come in contact with. God Bless! It is really convenient for me and works out perfectly. Matilda was excellent.
Jan 06, 2016
Quick and easy, friendly staff everything as quoted.
Dec 10, 2015
Nov 02, 2015
Very good location and friendly people
The people were very helpful and curtious. They let me look at different units and explained how to use the lift and more.
Sep 08, 2015
Very pleased with Stor-It Mission Viejo facility
Ellen and Steven were very helpful and courteous and made our move-in experience hassle-free. The facility is clean and easily accessible.
Aug 20, 2015
good price.. but
old school facility. creaky small elevators and carts, and wood buildings. nice folks but zero frills. way cheaper than anything else nearby tho.
Aug 17, 2015
Jul 16, 2015
Ok....the 2 floor situation is time consuming and I would not recommend
Jul 08, 2015
May 17, 2015
fast service good customer service
May 07, 2015
sacure my stuff is there
customer service was outstanding in the facility was really clean
Jan 28, 2014
Kathy and Jon were great...helped me find the right unit at the right price. Thanks so much.
Jan 08, 2014
Very nice counter people. Great price on the unit.
Jan 07, 2014
Jan 01, 2014
Affordable & Friendly
2nd time using a Storage Unit. Was great to deal with a company that offered affordable storage and great customer service. Everyone is a delight to talk to, and has a smile!
Jan 01, 2014
The team was very helpful and courteous and knew what the were doing
It was a great experience at the U-Store It. Sparefoot helped me quickly find a very reasonable price for a small storage unit, and the U-Store-It had my reservation with the paperwork ready for a storing.
Nov 13, 2012
I rented a second story unit. The elevator is without a doubt the worst and hardest to use that I ever saw
Aug 04, 2012
HIGHLY RECOMMEND. Super Service
Great location, great service, highly
recommend. Can,t say enough good
things about this place.