Ms. A Roberson
Jul 26, 2023
Online
It was a great experience working with your team.
Recommended: Yes
Jay
Jul 21, 2023
Good service
Hi they good treated me nice. Good experience
Recommended: Yes
Antwan
Apr 02, 2021
Great unit and price
Reserved a 10×20 unit but upon arrival the location had none available so I was upgraded to a 10×25 at no extra cost. Unit was clean and had plenty of space for my needs.
Recommended: Yes
Hamarei
Feb 23, 2021
The storage is very convenient & affordable.
Very helpful & affordable for me. Customer service is very fast I loved it!
Recommended: Yes
Denes GILLEYLEN Sr
Dec 20, 2020
Cleanliness
There was glass and tires in my space. After speaking with the manager, it was cleaned up.
Recommended: Yes
Cathy
Nov 13, 2020
Easy Access, I feel comfortable
Trina was helpful guiding me through a new process for me. I appreciated her!
Recommended: Yes
Montrel Carson
Jun 29, 2020
Great!
Great! Everything went perfectly!
Recommended: Yes
Monti Moore
May 31, 2020
Above par customer services
I needed a storage unit asap. I had previously rented one from this specific location with excellent customer service in the past. I recently rented another unit and was momentarily a little disappointed that the original unit's locking mechanism wasn't the best. I brought this to the site manager's attention and George proved to be worth every bit of praises he's received from countless other satisfied customers. George, not only recognized the problem and addressed it immediately; he took his customer service skills to the next level and found me another working storage unit that was bigger for the exact same price. Cudos to George and thank you for helping to resolve my issues expeditiously.
Recommended: Yes
Chauncey Harris
Oct 10, 2019
Staff was very helpful.
Staff was very helpful.
Recommended: Yes
Douglas Hicks
Jul 30, 2019
Excellent customer service and was very...
Excellent customer service and was very helpful
Recommended: Yes
Joshua Seidler
Apr 29, 2019
Parking and storage spaces have super...
Parking and storage spaces have super low prices. Public storage is flexible also-they do deals and sales prices at certify times of the week.
Recommended: Yes
Dawn
Apr 17, 2019
Don't be one day late with your payment...
Don't be one day late with your payment otherwise you get charged a $20 late fee, a $62 lien charge and lose access to your unit. This place sucks!! Getting my stuff out after two months. The older lady in the office is rude. I asked to talk to the manager/owner and was told he would call me but never did. See ya Public Storage! And if you still go with them....don't waste money on their lock system. Found out later I could have bought a lock for $10 at the store and used it again but the way they sell it to you makes you think you "HAVE" to have it. $20 waste of money and a lock you can never use again because it's specific to their units. These guys should be put out of business!
Recommended: No
Julius Luis
Apr 08, 2019
Excellent customer service
Excellent customer service
Recommended: Yes
Leanna Mccarty Rauch
Feb 19, 2019
We took over an existing account and it...
We took over an existing account and it was very painless. So far so good. I would Recommend this company.
Recommended: Yes
J G
Nov 27, 2018
We were looking for a place on-line to...
We were looking for a place on-line to store our items. Considering we were in the area of that location, We walked in, and immediately the hospitality was present. Details of the policy and a sense of security won us over. The staff were professional with a sense of humor. We need that now- adays.
Recommended: Yes
Marques Sheets
Oct 24, 2018
the people were nice in friendly an...
the people were nice in friendly an helpful i would recommend to who ever ask me about a storage unit to look into public storage.
Recommended: Yes
Richard Villanueva
Jun 29, 2018
The Ladies were great
The Ladies were great. Easy check in and professional service.
Recommended: Yes
anne Jackson
Sep 14, 2017
Doreen was very pleasant and she helped me out with no problems. I would recommend her to all of my friends and family.
Recommended: Yes
jaquita williams
Aug 14, 2017
Excellent customer service and very friendly.
Ms. Doreen thanks for all your help
Recommended: Yes
Tainesha Johnson
Jul 07, 2017
Doreen was a HUGE help! My first time using public storage and it was easy, smooth, and fast. Great for these hot summer days
Recommended: Yes
Santana Mack
Jun 18, 2017
Ms. Doreen was very helpful and efficient in explaining what the public storage facility offered. Ms. Nicole ( receptionist ) was very warm and welcoming as well. I most definitely appreciated the services c/o Public Storage.
Recommended: Yes
Keenan Walker
Jun 18, 2017
Doreen is the best! Fully committed to ensuring customers have a great storage experience. She covered all aspects of our transaction and offered a couple tips that I wish I'd known when I used storage years ago. We highly recommend the Dean Road location: Doreen sets this facility positively above the rest!
Recommended: Yes
Daniel Braz
May 24, 2017
I had great customer service and the ...
I had great customer service and the price is the best in town
Recommended: Yes
Valeria Oglesbymontgomery
Nov 16, 2016
Public storage
I was greeted and serviced by a nice gentleman who was able to answer any questions that I had and helped me to make the best decision for my storage needs.
Recommended: Yes
Rhonda Moore
Apr 05, 2016
Great Customer Service
Very Pleased with the onsite manager, very helpful
Recommended: Yes
MeechDawg
Dec 10, 2015
Unit was good for price
Online said $1 for 1st month.. Not sure how I got charged what I was charged. Light bulb had pull chain broken and could have used a little touch up, but it is a storage unit meant for storing things, doesn't have to be the most decent looking place.
Recommended: Yes
