Jun 29, 2021
An A+ storage facility
Very good storage facility. The lady at the desk was very helpful and pleasant to talk to he had all the answers. The facility itself is large, very clean, secure, And monitored 24/7. I would highly recommend this storage facility to anyone who is looking
Apr 28, 2021
Very friendly and supportive staff(both B. and L.)!
Very friendly and supportive staff(both B. and L.)!
Apr 16, 2021
Cleanliness should be much better.
Cleanliness should be much better. it should be cleaned thoroughly after the booking is done. And access timing should be beyond 5:30 pm
Apr 02, 2021
The staff were very friendly and helpful.
Great Staff. Very friendly and helpful. Clean unit.
Mar 20, 2021
Every step was simple, no contact, Perfect
Simple, easy, convenient & All staff extremely helpful with Everything!!!
Mar 16, 2021
Prompt customer service
Great work by your time... thanks and keep up
Mar 15, 2021
Could of been more friendly
My friend had recommended me they were in the hospital with corona virus and wasn't able to go-to the storage facility to make a payment but was able to send a couple of emails to the manager letting them know that they will pay as soon as they were released from the hospital. Well only having there vehicle stored there for 2 months. Central storage had auctioned off there unit. So my friend list his car that he had stored in the unit. 2008 bmw 535i in show room condition.
Mar 13, 2021
Great customer service!
I'd like to compliment Lana on her outstanding customer service -- warm, friendly, efficient, and kind, all you can ask for!
Oct 03, 2019
Nice facility, good customer service. Excellent overall. Recommended.
Manager was very friendly and helpful. Move-in was smooth and easy.
May 21, 2019
convenient and great customer service
The manager was very kind and helpful. She helped me get everything sorted efficiently and at a reasonable cost. I can drive my car right up to the storage unit to unload stuff, which is convenient.
May 15, 2019
nice staff and helpful pricing was very good
Oct 13, 2018
Travel trailer parking is a little tight
Units are very clean rv parking is tight could have more room to move rv with a truck
Jul 02, 2018
Friendly, fast, professional! They also had the best prices for what I needed.
Feb 23, 2018
They were flexible and provided good customer service.
Jan 06, 2018
Central Self Storage - Milpitas
Great service and affordable pricing!
Oct 28, 2017
Very much no service quality
When going there the personel has door locked and return in half hour . No true , door is locked no one to help you.
Aug 02, 2017
The customer service is excellent!
The location is good and the customer service is excellent.
Jul 17, 2017
Quick & Easy
You can read all the reviews you want, but it ultimately comes down to your decision. What I wanted was to feel good about our storage selection and this facility did not disappoint one bit.
Front of house staff (Yolanda) was extremely helpful and had all the information readily available for all the questions I had. I walked in and visited our preferred size (recommend you plan your space accordingly and try some ideas like taping the dimension on the floor and placing your items in it) and walked out with a unit within less than an hour. Two thumbs up!
May 05, 2017
Great overall experience manager was great
The manager Yolanda was absolutely wonderful made me feel welcome
May 04, 2017
The door sign should show 15 mins come back!
I was by the Manger tell come before 2:00 pm on 5/1/2017 then when I got the at 1:00 pm nobody is there ,the office door locked.but the sign showâwe are open"I wait at outside of office about 30m mins then the Manger come out Frome the stronage.she said she forgot change the sign for "15 mins come backâ during the 30 minutes 2 people went the office try to pay the storage .then nobody there then they were left.
Apr 27, 2017
Great customer service, location, facilities
Fantastic overall experience. I made my reservation 2 weeks in advance, quick and easy move in, competitive rates.
Apr 01, 2017
Cleanest Storage in Milpitas!
I would highly recommend this location. It's clean, quiet, secure and the staff is very friendly. Cameras and surveillance are a plus.
Mar 30, 2017
This is a great storage facility.
Sep 13, 2016
effecient and friendly service
Yolanda was very pleasant to work with. She was very helpful and answered all my questions. Very good representative for your company
Sep 12, 2016
Great customer care!
The facility manager Yolanda is very nice and helpful. I reserved a small unit but found out it's too small at the moving day. Yolanda helped to locate and transfer to a big and nice unit. She was patient explaining on insurance, customer code, access hours, etc. It made my moving smooth and happy. I also got one month free with her help. The facility is only one story, so it is much easier for accessing.
Sep 02, 2016
Yolanda is very nice and knowledgeable. She takes time explain everything to you so that you understand all of the rules.
Great location and awesome customer service. Clean and hours are really good.
Cons: Price is not as stated on website.
Aug 12, 2016
Best storage experience I have had!
I have rented storage several times in the past. This was the most convenient and customer friendly experience to date! Yolanda was very helpful and responsive. Highly recommended!
Aug 10, 2016
Never worked with a storage unit before. MUCH easier than expected!
Aug 08, 2016
Fantastic experience by onsite manager
So, I reserved online with sparefoot. Very quickly I got a call from the Yolanda the manager. When I stopped in when I had the time, she was there to answer my many questions and took me to take a look at the unit without delay. Then I was not sure if it was big enough ... more questions answered quickly and professionally about a bigger unit (she had the info on a clipboard ready for anything, no need to go back to the office). And she immediately got a golf cart there to go see (this one was a little too far to walk to). As I thought of questions she had the answers ready. When I wasn't asking questions she was offering pertinent information. I am extremely satisfied with the price I signed up for on the spot. She gave me bottled water to enjoy while we filled out the paperwork. My expectations were exceeded in every way, I am a happy customer.
Jul 30, 2016
Disorganized and Slow
The facility was unsure if the available unit they had assigned me was even available and vacant. That's just poor property management. Once I completed registration, my security gate code did not work. They put no effort into giving me an option for unit location. Instead they give the farthest unit that was partially blocked by a trailer. They do not even give you a local number to the facility, you get the call center, which didn't help me when I couldn't get through the controlled access gate of the storage area.