Aug 07, 2021
I loved the friendliness of the staff
I must say this place is clean, easy to get to and staff was fabulous!! I needed long-term storage if my son's things while receiving medical care. The staff was very helpful.
The only complaint is the cost!!! But I'm from North Carolina.....
Jul 25, 2021
Not the cheapest possible but a great location and great staff.
I live in San Francisco but chose this location because it is accessible by BART, Caltrain. Shield Storage Millbrae is also significantly cheaper than any choices in San Francisco, and is in a safe area.
Easy to get in and out, cheap gas station right on the way in/out.
Perfect for my needs
Jun 23, 2021
Excellent service and clean facility.
Very friendly staff and the rental process was smooth and easy. They even helped us with carts to make it easier to move into the unit. Highly recommend.
Jun 20, 2021
Excellent customer centric service.
I'm happy that a space was able in this facility. The storage manager was help and patience with my lack of direction.
Jun 03, 2021
Great Customer Service
The manager accommodated my need for a unit with a short notice due to a family emergency. They were very compassionate and the move in process was seamless.
May 07, 2021
Very helpful staff
Staff gave me choice of units and great tour of facility.
Apr 24, 2021
Easy Move in--great service from Katlyn
Easy Move in--great service from Katlyn.
Access to unit was real easy and the price was right
Apr 12, 2021
Very good staff.
I would like to use them again if I need to again.
Apr 07, 2021
Very nice storage facility
Easy access from freeway, friendly staff, clean facility, seams safe, with very good surveillance
Jim in Cal
Apr 06, 2021
Very nice storage facility
Amanda the person who helped me was very accommodating. Even though we had a small glitch she was able to make my reservations work. The facility is clean and very accessible.
Mar 25, 2021
Great service, staff are friendly and helpful.
Mar 03, 2021
Move-in was fast and the manager was very friendly.
Move-in was fast and easy. The property manager Amanda was very helpful!
Feb 03, 2021
Self Storage quick and easy
Easy to reserve and quick to service. Everyone I talked to from reserving the storage to going down and viewing the storage was very easy to work with and get information that I needed to make an informed decision and eventually reserve the space. Thank you everyone!
Aug 17, 2020
Nice woman is office was very helpful and very pleasant
If you need storage or LT parking near SFO this is your place
Mar 25, 2020
Pleased with Everything
With the shelter-in-place happening, staff still made arrangements to meet with me to get the paperwork signed and get me my unit. I was in a bind with moving out so their extra effort was appreciated. Property is clean and well lit.
Mar 15, 2020
Excellent all-around! Highly recommend!
I have rented a storage unit at Millbrae Self Storage for about a year now and no problems whatsoever. The staff is courteous and helpful, convenient location and decent deal (half off first two months). Iâm satisfied and highly recommend!
Jan 30, 2020
Amanda was very nice and helpful
Amanda was great and the jnit is the best price we found!
Jan 04, 2020
Friendly service and good location
Amanda was very helpful in showing me how to get around the property.
Oct 02, 2019
Very Awesome experience ð, the rep was very knowledgeable and helpful.
Sep 23, 2019
Great location, clean, efficient. Everything I need, and nothing I don't.
Amanda at the desk is a gem! She is a true professional. The location is extremely convenient. The facility is very clean and tidy.
Jul 26, 2019
Best storage for value, location, and quality service.
The entire process of searching online, speaking with customer service (Jenny from the call center was fabulous), setting an appt, looking at the space, and finalizing paperwork with friendly smiles exceeded my expectations. Trenice and Amanda were also great!!!
Jul 16, 2019
Amanda was wonderful! Made a stressful move more pleasant. Customer service exceptional. Thank you Amanda!
Jun 12, 2019
Bert helpful and friendly service.
We had a great experience selecting a suitable storage unit with the help of Amanda. Thank you!
Jun 10, 2019
Good service, good value
Good service, good value, no complaints
Apr 30, 2019
Great place to store motorcycle.
I was able to store an adventure bike (Honda VFR 1200x) with no problem.
Apr 26, 2019
best storage units in the area
Reservation was easy. Day of move in, thry called me to confirm and answer any questions I may have had. Also made sure I knew all the details about the facility before I even went in. At the site, sign up was fast and easy, they gave a tour, and let me check unit to ensure large enough.
Apr 04, 2019
Amazing customer service
The staff was so helpful and friendly, and the facility seems secure and well looked after. I'd highly recommend them.
Mar 27, 2019
Great Storage Unit
Super helpful, friendly and convenient!
Feb 06, 2019
Fast, friendly service
Easy, convenient and friendly! Cheap pricing also! Got the unit the same day!
Jan 11, 2019
The perfect experience I needed...
Best storage experience ever! And they have a free truck for customers! (Reserve way in advance...)
Jan 09, 2019
Very efficient from beginning to end.