Ennis Pottinger
Mar 28, 2024
Codes can be simpler/ doors close too fast
Unit was nice as well as the area, doors close too fast requiring you to keep re pinning
Recommended: Yes
Juan Carlos Hereu
Jan 04, 2023
Excellent customer service
The parking was a bit of a problem because they’re letting big trucks park and you can’t get past them. I think that needs to be addressed and limit the size of the truck they can park in the parking spots. I’m also disappointed. There are no hand trucks available to customers.
Recommended: Yes
Mike
Oct 26, 2022
Great experience.
Great experience. Fast and easy! Everything is automated and no human interaction was necessary. They provided both text and emails with access information. Everything was as mentioned on the website and emails.
Access was very easy with several options to get into the location.
Recommended: Yes
Adriana Ospina
Aug 04, 2022
It is clean and safe
The storage publix is very clean and safe.
Recommended: Yes
Roberto
Jul 25, 2022
Pitiful and incompetent employee and customer service
Incompetent employee made me waste time, energy and stress by assigning me a used storage! And I didn’t find out until I was if FRONT of the storage with all my heavy items… and I couldn’t even complain because there wasn’t a single employee to be found and their phone or chat was deemed worthless!
Pitiful, shameful and horrible service. Never going back again.
Recommended: No
Mirielys Rivera
Jul 10, 2022
Very clean
Hi the unit is pretty big and the storage is very clean and secure . The employees are very nice and helpful. Great customer service.
Recommended: Yes
Miriam Exantus
Jul 03, 2022
Thank you
I had some trouble gaining access. I was able to move in and the unit was a nice size. The climate controlled 1st floor is very cold which is nice. Vince at the front desk is the best! Very helpful and knowledgeable.
Recommended: Yes
Laura
Jun 27, 2022
Safe and secure.
Super easy and secure. I was surprised to see how early it was to get in with the access codes. Unit was defiantly filled with cobwebs and spiders. Even the lock in the envelope was.
Recommended: Yes
Lin
May 15, 2022
The access is way too much complicated
Every time you need to use elevator or even open the facility door from outside you have to entered this long digit code that makes moving/storage usage co inconvenient, time consuming and complicated. Every single body is complaining about this issue but management doesn’t bother to respond or make it more easier for customers.
The sad part is the after 9 pm customer service. I went there 4min before 9 and was not able to get an access. The most horrible part is that a lots of people been locked out of facility thinking that once they there it will give them the access, but no I have seen people downstairs crying that they have left car keys upstairs while moving or binging last items and open units while still in move. Anyway, this issue is really upsetting inhumane and very much abusive ! I really hope that one day management will consider to have a least one person on duty. This place is making so much cash that you can’t even imagine - therefore they should be more Careful with their customers.
That is crazy
Recommended: Yes
Pierre Nemorin
May 11, 2022
Very convenient and clean!
Great place to store your belongings.
Recommended: Yes
Daiyibis Sabina
May 06, 2022
Very friendly staff and super clean facility.
Super comfortable temperature and very clean and secure facility.
Recommended: Yes
Jose M Guerra
Apr 26, 2022
Good experience, very clean
The peoples that went over there are very friendly, that made me very secure
Recommended: Yes
Niels Johansen
Apr 03, 2022
Clean facility, easy access
The place is very clean and is easy to navigate through signs The functionality of the phone app is great and makes access super easy.
Recommended: Yes
Annays Mora
Mar 14, 2022
Best bang for your buck!
I love the accessibility of the location. It’s not in the middle of a busy intersection, which makes accessing via moving truck a lot easier. I like that I can view my account through the app and even use it to open the gate and doors.
Recommended: Yes
Charlotte M
Mar 10, 2022
Nice Storage
It’s very well kept. I wish there was the option of going 24 hours but I understand there’s a time policy.
Recommended: Yes
Ivan Konopka
Mar 05, 2022
Great place
Awesome place for storage, it’s very clean!
Recommended: Yes
Guillermo Rodriguez
Jan 18, 2022
Easy to get the storage unit
It was easy and fast to get the unit
Recommended: Yes
Brandon
Jan 11, 2022
Clean and secure.
This facility was easy to find and had the space we were looking for at the right price.
Recommended: Yes
Ruth B
Jan 03, 2022
Good Storage facility in terms of secureness and access to moving supplies
This is my first storage unit and having no idea what to really expect, this facility made the process of moving in super easy, everything felt very organized and secure and I loved the access to moving tools!
Recommended: Yes
Jeniffer saluzzo
Nov 20, 2021
Súper practico
Me encantó reservar por aquí practico, rápido
Recommended: Yes
Miguel
Nov 15, 2021
Good awesome
Good awesome...........................
Recommended: Yes
Anddy Entrena
Oct 29, 2021
Great and fast service
The space was very clean, the elevator was very quick, the service at the facility was outstanding
Recommended: Yes
Robert Zemina
Oct 22, 2021
Nice facility
The front desk staff, Tesy, was helpful.
It would be nice if the elevator doors wouldn't close so quickly. It makes it very difficult to get in with a heavy cart before the door closes. Also, there needs to be more than four carts. And, a bin cart would be great, not everything stays on a flat cart when the items aren't boxed.
Recommended: Yes
