May 27, 2019
Absolutely incredible from start to finish!
Raiza was absolutely incredible. She came over past closing time to let us in on a holiday weekend. Itâs been such a good experience working with this storage facility.
Apr 08, 2019
very clean and very easy to get into nice personable staff
very helpful staff and a great price
Oct 30, 2018
VERY FRIENDLY STAFF N VERY GOOD SERVICE
VERY FRIENDLY STAFF N GOOD SERVICE
Jun 01, 2018
The best in town
I did online reservation and they called within a hour to explain to me everythingð he was very friendly and nice. Once I got there all I needed was my ID and my money everything was all together waiting on my arrival. U guys the best.. thank u
Oct 30, 2017
Customer Care was goid
Good except price is quite high.
Oct 05, 2017
Great customer service, and the best prices in Miami!
The people there make you want to keep going back to check on your undesirable but yet "important" belongings.
Sep 26, 2017
Very good customer service.
The staff is very friendly and helpful.
Jan 12, 2017
Friendly staff, good customer service.
Clean and secure facilities, very friendly and helpful staff.
Jan 07, 2017
Great customer service
Great facilities, friendly staff
Aug 08, 2016
Excellent all the way around.
This is a Wonderful facility and staff running it.
Apr 28, 2016
OK AS PROMISED
WE LIKE EASY TO FOLLOW INSTRUCTION
Mar 02, 2016
From reserving the unit on line, the face to face interaction with the ladies in the office and the unit itself - I couldn't be more pleased! Dealing with this CubeSmart location was the easiest part of my move! The communication is refreshing!
Oct 12, 2015
The customer service are great and the Mangers are super Nice I will tell every body
You guys are the best in cleaniness price and the best in customer services
Aug 04, 2015
overall the staff was very helpful and smooth experience
Jul 23, 2015
Convient and easy access
We (Cutler RIdge Womans club) rent the space because we do not have a club house and need a place to store our donations, etc. until we needed it. Every dollar we raise goes to support an organization in our area. It would be great if we did not have to pay ins as the stuff we store is not all that valuable and doesn't need the coverage and these dollars could go to better use. Even a slight discount from your organization would help increase what we can donate to those in need. We hope you know what a great asset Pat is to your location in Cutler Bay. She always has a smile and is eager to assist with any question/problem/ suggestion we may have. I have only experienced one "grumpy" employee thus far and that was with a gentleman who made we feel like I was an imposition in his space. So overall our experience has been satisfactory. Here's hoping we (Cutler RIdge Womans Club wins this drawing. We could do a lot of good with it - especially with school starting and the holidays around the corner. Warmest regards ......
Jul 23, 2015
The people they work here are so kind and very helpful in every kind of way ..
Mar 02, 2015
good place, service excellent the attention was immediately and kindly I feel very good.
Feb 09, 2015
I had an awsome experience
Everyone is very helpful and polite. They expressed extreme professionalism and genuine care. They went beyond the call of duty to make sure I was comfortable and happy with their service and storage needs
Nov 06, 2014
A really nice staff. Especially the manager at Cutler Bay location. Great customer service!
Sep 03, 2014
great service okay pricing
The staff was helpful although I felt a bit rushed since they advised they would be closing soon when I arrived. The staff showed me to the storage and the unit they had available was great with a/c and secure. However, the fee I was advised of was high but it was all they had available. Also between the fees and insurance I ended up paying double what I had been told over the phone.
Aug 14, 2014
When I went to visit the representative was very friendly, funny and very helpful. Great customer service.
Jul 12, 2014
very fairly priced, friendly and helpful, easy access and secure
I was able to rent a space at Cube Smart quickly and easily. The manager was friendly and very efficient. The facility is clean and secure and easy to access from U.S. 1 and the turnpike in south Florida. Cold water and clean bathrooms are available and the employees are courteous and helpful. Coming from the Florida Keys, the prices at Cube Smart are a great value.
Jun 29, 2014
The staff was very friendly and helpful. My sister-in-law is now in the process of moving her things from another storage facility into Cubesmart because of the price.
May 18, 2014
Special thanks to Pat in understanding my needs ...walking up to the unit & showing me the diffferance in space.
Apr 03, 2014
Pat Tolle did an outstanding job and was very welcoming when we signed up!!
Mar 13, 2014
Feb 13, 2014
The person who prepared my paper work was very helpful and friendly, he made my process super easy and he was very professional.
His name is Wilson he very professional and friendly.
Dec 29, 2013
Good deal and good sevice!
I shopped around in the South Miami area and found this place to be the best for location,price and good service. Will stay with them for a long while. Insurance options was my only dislike.
Dec 12, 2013
Computer system is antiquated and VERY SLOW - caused us to almost cancel the whole reservationâ¦. The storage building itself also has crap hanging down from the ceilings that is disturbing looking. The price was the only thing keeping me from canceling the reservation.
Dec 03, 2013
The overall facility is very good. However, there were some unexpected costs that were not revealed prior to having our truck loaded and sitting there in the parking lot... For example, madatory insurance and taxes. I understand that taxes are a must, but when I managed a storage facility in the past we calculated cost "including taxes" just so the customer wouldn't think they were cheated in some way...
Nov 12, 2013
My fiance and I had to move out of our apartment as soon as possible. I called cubsmart the next and they helped me find the best storage for us. I got a great deal and offers and I moved in the next day.im happy with my choice.
Nov 05, 2013
Good experience, nice people!
Sep 06, 2013
Carmen was helpful friendly courteous. Very pleasant.
Aug 06, 2013
Great location. Great staff. Great overall experience.
Jul 30, 2013
Great value, spotless facility, and the nicest people at the desk to help you!!
Pat and Carmen were the ladies at the desk when we went to see the facility and decide whether to move our things from the Public Storage unit we've had for years. It took very little time to see that the place was MUCH nicer and cleaner AND that we could get a twice as big unit for the same price we were paying at Public Storage! The ladies were also incredibly nice, patient, and helpful. Besides the good value, they were the biggest reason we moved our things the next day!!!
Jul 23, 2013
Very well clean facility very helpful and nice staff members,even tho its just been a few days i can say my mother is very please overall.
Jul 18, 2013
Jun 07, 2013
Nothing to complain
Jun 06, 2013
The facility was clean and seemed safe and secure. The staff was incredibly professional and have me confidence that I made the right choice in using this company.
May 14, 2013
The manager helped us with paperwork and showed us around the facility. We were so pleased, we ended up getting a larger unit than we had originally reserved.
Vivian and Mark Backus
Apr 27, 2013
The storage facility as well as the office were very clean. The staff was extremely helpful; they went out of their way to help us. My husband has a bad back and Bob not only helped him unload, but found us a unit right next to the entrance for easier access. Both Bob and Carmen were very friendly and helpful. This is definitely the place for our storage needs.
Jan 13, 2013
The next level up in storage.
I just moved in but so far I'm impressed with their facilities, customer service and value. Hopefully it will last and should I move out, I can post my experience here as a follow up. New things always are best at the beginning ...
My only gripe is I sent them a follow up email a week ago and am still waiting for the reply.
Jan 11, 2013
My experience with the staff and storage at CubeSmart has been helpful and very positive.
Jul 30, 2012
the staff was great took their time and helped with with all my needs
Jul 02, 2012
My husband and I were very pleased with the staff and especially the manager at Cutler Bay location.They made our first experience easy and VERY accommodating