Nov 07, 2019
Amazing costumer service
I went to several different competitors and this was by far the best ! The people were super friendly and the place was a lot cleaner than I expected I signed up on the spot!
Nov 06, 2019
So far my experience with this location has been great. All staff members that I have come in contact with have been friendly and so helpful. Iâm glad I found this place. Great clean storage space, great price, and conveniently located close to my new apartment.
Oct 23, 2019
I researched and reserved this storage unit over a month in advance. I get to the location and they tell me there are hidden costs and fees that were NO WHERE mentioned on any of the site pages, reservation policies, emails, or even two phone calls I made prior to the move.
Worse, when I got to the actual unit, it was supposed to be 5' x 5' and it was actually 3'11" x 4'3" NO WHERE near the advertised size. They showed me a second unit that was supposed to be 5' x 7' and it was 4'4" x 4'6". I was forced to buy a 10' x 10' unit at this point. It was 5pm, I drove from Michigan in a rental vehicle that needed to be returned and there was no way I could RE-research and reserve a new storage facility (in the heart of Miami, no lees), drive there and unload -- Not Possible.
This was a form of theft on their part. Certainly this is a case of false, or fraudulent advertising.
I will be filing in court when I get situated in Florida. I am also contacting the Better Business Bureau.
Oct 13, 2019
Came away very happy!
Great service from the office! Very helpful!
Oct 05, 2019
Love the customer service, professionalism and friendliness
Sep 15, 2019
So far, just what I was looking for, and friendly and efficient service.
So far (I've only been there a few days) this facility has been exactly what I was looking for, good pricing, and the check-in process was smooth as could be. All employees that I have interacted with so far have been friendly and helpful. Unit is clean. Easy access from the turnpike is a real plus. Thanks!
Aug 26, 2019
Inexpensive convenient storage facility that fits my needs.
We just moved our stuff in and so far all is well.
Jul 23, 2019
Great service good price. Clean.
May 05, 2019
From start to finish the storage reservation to move-in was painless and pleasant! Square-foot customer service was very informative and displayed great customer service! The staff at A+ storage are informative, courteous, friendly, and extremely professional! The facility itself is well-maintained easy to access, and very clean! The pricing is incredible, I have been shopping around for several months and could not find another storage facility that compared! Overall
May 05, 2019
Amazing storage facility
Amazing customer service, polite and friendly staff. Very convenient and clean facility! Excellent prices!
May 01, 2019
Customer service is lacking
The pricing and storage unit were good. This facility offered a lower monthly rate than other similar venues, and the unit was clean and seemed well-maintained.
My check in experience, however, was very bad. I tried to call the facility three times between 10 AM and 12 PM the day of my check in appointment to confirm the time, price, etc., and I was unable to reach anyone. I also could not leave a voice mail because the mailbox was full. When I arrived to the facility, the check in process took nearly two hours even though I had already reserved the appropriate space online. The employee helping me was having a very difficult time working the computer, and he became visibly angry at the computer, cursing and slamming papers onto the desk while my friend and I stood there silent and uncomfortable. There were also other customers waiting to check in
This may be only an issue with one
Apr 22, 2019
Staff was easy to work with. Price was good.
Feb 18, 2019
Great service..fast processing
The employees are great...very helpful
Feb 13, 2019
A+ is A plus!
The whole experience was awesome. Truly great rates here. Every employee here is helpful and super nice. So far so good!
Nov 13, 2018
The guy by the name of Rodger was a awesome customer service person
Oct 07, 2018
I highly recommend this product!!!.
Clean and great services!!!i think the cheaper space rental in the area
Aug 02, 2018
Great place except for the mandatory insurance
Hidden charges such as $10 insurance should be optional. All I am storing is clothes.
Apr 15, 2018