慄敬
Dec 16, 2023
My access code still doesn't work so I can't get into unit.
My access code still doesn't work so I can't get into unit. I have not been able to access my unit unless other tenants assist.
Recommended: No
Douglas Pieper
Sep 12, 2023
Self-service storage units.
I got a 5'x10' unit for $59.00 per month and I think it's a good deal. The location is secure with gates and door locks. It's an easy process and they have locks available in a vending machine at the office but they are $15 so just bring your own.
Recommended: Yes
Jacquelyn Roberts
Sep 12, 2023
Need smaller storage area for smaller trailer storage
Good fast response to questions-quick return phone call if needed-easy to find
Recommended: Yes
Camiron Andrews
Aug 17, 2023
New customer
I've had no issues whatsoever with this facility since move in (2 months ago). I had trouble finding the unit and spoke with a kind representative that helped me through the whole process. The pricing is reasonable and fits a lot. It was initially difficult to pay through the portal but they send a link to make it easy and pain free.
Recommended: Yes
Ron North
Jul 22, 2023
Great place to store when moving from home to future home.
It was between our home for sale and the new home that were building. Easy access in and out.
Recommended: Yes
Maritza
May 12, 2023
Love it
Excellent space very acomading
Recommended: Yes
Jim Z
May 11, 2023
convenient for me
The door in bldg c is rusted and sticks. sometimes very hard to open. cannot rate customer service but your survey requires an entry so the 1 star is for this survey.
Recommended: Yes
Monica
May 11, 2023
Price increases with little to no warning
I've used sparebox for awhile and it would be ok if it weren't for the fact that almost 4 months in a row they increased the price without warning and basically just said suck it up or leave when I asked why. There's also next to no way to get an actual person on the phone and despite having automatic payments on, they wouldn't charge me and I would have to go manually pay it and sometimes pay late fees that wouldnt have been necessary if they had actually set me up with automatic payments. Besides these it was a clean facility for the most part. I would give it a solid 4 out of 10.
Recommended: No
John
May 11, 2023
Price increases are Ridiculous
I park my trailer in your un-maintained parking lot. You provide no other service. For that, I have been subjected to two price increases in one year totaling 24%. You can’t attribute that to inflation……
Recommended: Yes
Murray
Jan 01, 2023
Automated
The site is very clean with paved grounds. The price is slightly high but not terrible.
Recommended: Yes
慄敬
Dec 20, 2022
Storage solution
Perfect solution for my storage needs
Recommended: Yes
Robert
Oct 12, 2022
Nice place
Couldn’t leave the place because the gate sensors were not working and tried calling but no answer. Lucky someone was coming in so I got to leave.
Recommended: Yes
Valorie
Sep 23, 2022
Marissa is professional and a real asset.
Like the fact that all units are on the same level, which made for easy access.
Unit was immaculate and interior hallways, too.
However, The water fountains needs to be replaced. Unfortunately, it looks like someone used them to clean construction or paint products.
Bathroom is in need of a deep cleaning.
Recommended: Yes
Cheri Ciolli
Sep 23, 2022
Clean facilities
I had to call customer service because I didn’t know how to find my reservation. The customer service person was so helpful.
Recommended: Yes
AJB
Sep 12, 2022
Better than most.
Storage unit is clean and in good working condition.
Recommended: Yes
Michael Donlon
Jun 10, 2022
Everything is good
Thank you ЁЯШК I had a great ЁЯСН day when you called and said that you had a space for our camper thanks again
Recommended: Yes
Winston Glass
Jun 09, 2022
Space was good and everything worked out well.
Overall, my expectations were met.
Recommended: Yes
Gopi-Chand Dasari
Apr 23, 2022
everything good except for Had some damage to the ceiling
Good locatoin and quick paperwork. I booked an appointment for visit with the manager but the appoinment was not honored and no-one was present on the property. I finished the paperwork in the kiosk and rented a unit. The unit is good for my usage but there was some damage to the ceiling, which is not so good to look at
Recommended: Yes
Babs
Apr 07, 2022
USER FRIENDLY!!
I like SpareBox. The facility is clean, safe, and easily accessible! Friendly reps.
Recommended: Yes
