Brandy
Apr 04, 2024
Easy entry and instructions.
We were able to use either a code or our phone for entry which was awesome. When we got there no one was in the office, so I had some concerns, but I just read their messages and communications and it was so easy to get in and find our space. Would definitely recomend.
Recommended: Yes
Randy Reed
Mar 31, 2024
Quick and affordable
The customer service was great. They helped find a secure safe storage space for my home until it can be fixed.
Recommended: Yes
Rosita Todachine
Jan 20, 2024
Prices are reasonable He's gonna build it up
Great to move to a new storage facility
Recommended: Yes
Kristi McMahon
Oct 17, 2023
Nice facility
Kyle was very helpful and called to followup on my reservation prior to move in. My only concern is RV parking spaces are extremely narrow.
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Recommended: Yes
Trina Schmidt
Aug 30, 2023
Good price, easy online process.
Used the online system and it was quick and easy.
Recommended: Yes
Cindy
Jul 23, 2023
Stop at facility to fill out our forms
Nice facility, but is tight to moving in and out of storage site. Should consider this when designating site sizes.
Recommended: Yes
Rose Johnson
Jul 16, 2023
Krystal was GREAT
Krystal was extreamly helpful. Very patient. Walked me thru the whole process
She is a very pleasant person You are lucky to have her working for your business
Recommended: Yes
Edwin Andino
Aug 10, 2022
Fast, easy and convenient.
We were looking for a place to store our new to us RV. A place that is close enough so we could get there quickly (under 20 minutes from where we live), secure (as to meet our safety & insurance needs), and that will not break the bank. We found it at Public Storage on McDowell Rd. Imagine our surprise when we discovered that we could reserve the space w/o a deposit, and complete the rental online, the first month is free and the remainder of the contracted space is reasonably price. The facilities are very clean and the manager is friendly, courteous and helpful.
Recommended: Yes
Dude
Mar 16, 2021
Great prices, great customer service
The prices are the best in town, and the service was not comprised!
Recommended: Yes
Stanley Hayter
Dec 08, 2020
The site and storage unit was clean and...excellent customer service
The site and storage unit was clean and very well maintained. Getting the storage unit was a very easy process and only took 15 minutes or so. The manager was polite friendly and extremely helpful. I received all I expected and more when dealing with the manager.
Recommended: Yes
Tim R
Nov 24, 2020
Easy to Rent
Easy to Rent. Jeff was awesome and provides awesome support. Thx, T
Recommended: Yes
Betty
May 15, 2020
Great service. The best option in storage!
Great service. Easy to open account.
Recommended: Yes
GL
May 11, 2020
Temp controlled storage not really available
I made my reservation for a small supplemental temperature controlled storage unit at the same Public Storage facility i use. When i arrived (1) It was only a swamp cooled unit and (2) Even though Mesa temperatures had been over 100 F for over a week, it hadn't been turned on yet. I needed the unit immediately and had to go elsewhere, which is inconvenient. I understand that Covid-19 caused an impact to your operation, but the web page should have reflected that. In addition, "evaporative cooling" only drops the temp about 20 degrees, and then only if it's not humid. That should be on the web page ALL the time.
Recommended: No
片来
Mar 16, 2020
Good experience!
Yes, this was a good experience. You made it easy!
Recommended: Yes
James
Feb 26, 2020
Good place
It has been my experience to date that this is a good place.
Recommended: Yes
Jeff Brandvig
Jan 09, 2020
I really think you should be able to...
I really think you should be able to lock your price in a year. I thought AZ had a law about price gouging.
Recommended: Yes
Wesley Steadman
Jan 08, 2020
It is hard to find good customer...
It is hard to find good customer service anymore especially with all the competition. The clientele was kind professional and thorough with helping me with every bit of information I need to know.
Recommended: Yes
Jane
Dec 10, 2019
Staff is helpful and our storage needs...
Staff is helpful and our storage needs were met
Recommended: Yes
Krystal Miner
Dec 04, 2019
Staff was very helpful
Staff was very helpful! Would recommend a friend. :)
Recommended: Yes
Mike
Dec 04, 2019
Online check in and service at the East...
Online check in and service at the East McDowell location in Mesa AZ was excellent. RV space I rent is very narrow--I worry backing in and about rigs in neighboring spaces when they are moved.
Recommended: Yes
Linda Gibbons
Nov 18, 2019
Everyone that I dealt with were...
Everyone that I dealt with were friendly and courteous.
Recommended: Yes
Mike Omta
Sep 21, 2019
Nice place
Nice place. Nice poeple
Recommended: Yes
Roxanne Pierson
Apr 17, 2019
Jeff was very helpful and pleasant to...
Jeff was very helpful and pleasant to work with in helping with my storage solution
Recommended: Yes
Michael Torgerson
Apr 05, 2019
Excellent.
On-site manager was friendly and efficient. The facility is clean and well cared-for. No hesitation to recommend.
Recommended: Yes
Adam T
Mar 05, 2019
Good friendly staff
Good friendly staff. The place was clean and no sign of water damage or anything.
Recommended: Yes
Jon Lane
Dec 06, 2018
Friendly
Friendly, reasonably priced, great service!
Recommended: Yes
Ray Peterson
Nov 13, 2018
Very pleased!
Jeff assisted me with a very short notice rental unit need. He went above and beyond to ensure the need was met and I understood the storage unit process!
Recommended: Yes
Joseph Paden III
Sep 26, 2018
The folks are very direct and on track...
The folks are very direct and on track with the availability, cost and other info about the business. The overall feel is professional & very good.
Recommended: Yes
DOUG
Sep 12, 2018
Clean and neat site
Clean and neat site. Greeted cheerfully. I would certainly recommend this location to others
Recommended: Yes
Lisa Barrett
Sep 10, 2018
Great Experience
Great facility, great prices & great customer service. Would recommend to anyone
Recommended: Yes
ADP
Jul 17, 2018
We have enjoyed working with friendly...
We have enjoyed working with friendly professional staff.
Recommended: Yes
Dorianne Corr
Jun 25, 2018
Great service
Great service
Recommended: Yes
Danielle Stoltz
Jun 04, 2018
Manager Jeff
Jeff, at the Public Storage in Mesa on McDowell, is amazing! Both staff members were super friendly and helpful. Made what could have been a very long, stressful situation very easy and pleasant. I would recommend this location to anyone, and recommend to speak to Jeff specifically!
Recommended: Yes
Charles Fabert
Jun 04, 2018
Lightning Fast & Friendly...
Reserved a unit online at night, went into the office the following morning, and I had a unit, (which they let you inspect prior to renting), a lock and insurance, all within about 25-30 minutes. Staff is superfriendly, and very helpful. This is a very clean, secure spot, to store the extra stuff in your life. Thanks.
Recommended: Yes
Danny Chaudoin
May 30, 2018
Love the place the manager was great I...
Love the place the manager was great I would tell people about your place
Recommended: Yes
Larry Nance
May 19, 2018
Personable and friendly staff
Personable and friendly staff, clean facilities and close by.
Recommended: Yes
Jennifer Greer
May 11, 2018
Easy
Easy, fast, friendly employees
Recommended: Yes
Donna Mayer
Mar 07, 2018
The experience was very easy
The experience was very easy. Our clerk was very friendly, professional & was able to answer all of our questions. She went over all the details & made sure there were no questions from us.
Recommended: Yes
William Waller
Jan 08, 2018
Bill and Sandie rock!
Bill and Sandie rock!
Recommended: Yes
Karissa Meador
Jun 07, 2017
I have to say Bills customer service was above and beyond! He had a trainee and STILL made sure to give me a great experience! His easy going personality along with his patience and understanding completely changed my day! Felt appreciated for the years of business I've invested! Thank you for your outstanding service :)
Recommended: Yes
Amy Sibert
May 10, 2017
Bill was very nice. Showed me my options and was very efficient. First time using public storage. The property is nice and in a great location. Will recommend to others in need of storage units.
Recommended: Yes
Joshua James
May 06, 2017
From the moment you walk into this place the manager Bill takes great care of you. He shows you the storage unit to make sure it's the right size and is very funny and polite. He makes sure his customers are satisfied.
Recommended: Yes
Julian Garcia
Apr 23, 2017
THANK YOU FOR THE GREAT SERVICE
THANK YOU FOR THE GREAT SERVICE
Recommended: Yes
Christin Perez
Apr 05, 2017
Bill & Ron were absolutely wonderful. The transaction was very smooth, very friendly and awesome customer service. Walked thru to unit and explained the full process. I would recommend this location and storage unit because it was great!
Christin
Recommended: Yes
Trish Bandell
Mar 11, 2017
Bill was so amazing! He helped us with decided what best fit our needs for our current transition. He took his time and went over our options with us and clarified all the details so we understood the process. Marie was working the desk and she and I had a lovely conversation while the boys cinched down the details. Whoever owns this place hired some great people! Very professional and they treated us like family. Highly recommend!
Recommended: Yes
April Williams
Mar 08, 2017
Awesome customer service
Love the manager and the cleanliness and security of the facility
Recommended: Yes
Mac
Jan 24, 2017
Sign up
Easy sign up..
Recommended: Yes
David Mendenhall
Nov 30, 2016
Good experience
Everything was great.
Recommended: Yes
Donna L Dickerson
Sep 21, 2016
Clean secure facility
Operating hours are convenient, and so is the location. Quick and easy access to my storage locker is important while maintaining security.
Recommended: Yes
a Calabrese
Jul 26, 2016
Friendly and helpful
Everyone I talked to here, was super friendly and very helpful. All of my questions were answered promptly and accurately. I would highly recommend this place to anyone and everyone I know.
Recommended: Yes
Jason Hovis
Apr 06, 2016
Great customer service!
Had a quick and easy but friendly experience!
Recommended: Yes
Robert Butteweg
Feb 10, 2016
Clean facility
I have found the facility to always be clean (even during renovations) and the staff to always be helpful and friendly.
Recommended: Yes
Larry
Dec 08, 2015
Sunday Rush for a storage unit
Everything was fantastic! The only 2-things I would say is to warn people it takes time to get setup and finished and the other thing is bring a flashlite because there is no lighting inside the units at night time
Recommended: Yes
