Apr 10, 2020
Cheap and clean
This was the best prices storage unit I could find in the area. The check in and sign up process was very simple and the unit was cleaned and ready to move in immediately.
Nov 03, 2019
Customer service still counts here.
The counter person helped me to save money on my rate because I already have renters insurance. I didn't need to pay additional money for the insurance they provide. I appreciate they are not in it just for the money.
Oct 18, 2019
Excellent Customer Service!!!
The staff were courteous, accommodating, and friendly. The reservation process and check in were easy, and staff varicose my reservation the day before and was not phased by my request to move the date back one day. Thank you!
Sep 30, 2019
Great value, secure.
Great service, unit I wanted was available. Very clean, and secure.
Sep 23, 2019
They were very helpful,especially May,at the facility.
The facility was clean.the customer service was very helpful,and the storage size was just right.
Aug 31, 2019
May was excellent I give her 10 stars
Was having the worst day ever when I arrived at cube smart there was a sign be back at 1:30 I arrived 1:03 no sooner as we were waiting, the door opened may let us in while she was on her lunch to not let me sit out in the heat.
She was so friendly and made me feel welcome and that she cared about who came through that door. She offered information that made my day/ with the moving truck and saved me several trips back and forth.
Truly she made a terrible day for us a very pleasant day!!!
Jul 20, 2019
Wonderful - But Have to Purchase Insurance
I loved that they had a truck we could use for 4 hours at a very low cost ($10 admin fee + fuel).
The customer service was wonderful. The manager was friendly, welcoming, and courteous regarding my time, considering the clock was already ticking in my 4-hour truck rental time block. She quickly got me through the paperwork, toured my unit, and got me to the truck within 25 minutes.
The only downside is that nowhere in advance did I see that there would be additional charges for insurance that you are required to purchase. My decision to use this facility was mostly based on cost and I felt misled here. Maybe this occurs at all storage facilities and I'm simply unaware of it but now I know.
All told, I am a happy client and would recommend CubeSmart to anyone.
Oct 03, 2018
Just What I was looking for in a hurry
I would tell a friend and I would come back again
Ray Bracamonte Jr
Jun 18, 2018
everything went as planned
very happy with customer service and the unit
Jun 18, 2018
very helpful and friendly
Overall experience was good. Employee was knowledgeable and very helpful. The price is higher than I am used to.
Mar 01, 2018
Storage made simple
CubeSmart is an easy simple solution when it comes to storing your belongings. The staff was helpful and friendly and made the decision an easy one. The prices were just right and even offered a great special. I would recommend the service to anyone looking for a reliable storage facility.
Feb 07, 2018
Hands down...AMAMZING STAFF!
The staff is amazing. They were so friendly. It really made the stress of moving disappear. We walked in unannounced and were in and out with our new unit in under 30 minutes. The service has made the experience one that will make us come back to them again.
Dec 16, 2017
This was by far the best deal I saw while shopping for self storage.
I am so impressed with the customer service at this facility, and the prices are excellent. I also feel that my belongings are secure there due to the layout and staff living onsite.
Nov 14, 2017
Definitely recommend, staff was friendly and pricing was reasonable
Apr 16, 2017
Courtney was so friendly and amazing! I can't say enough about how much I am impressed. This is a great facility!
Apr 03, 2017
Straight taking representative
Mar 19, 2017
Good service, good prices, clean and reliable
Feb 01, 2017
Clean/Cheap/Good ease of access
Decent price point, 24 hour video monitoring. Free truck (4 hours) with move in. Make sure you are 15 mins early for the truck or you may lose it!
Jan 14, 2017
Clean, fast, free truck rental
May 22, 2016
Fast and Easy
Booked a reservation in the early morning, got a confirmation call a short while after opening. Showed up to the office and took 20 minutes to get everything said and done. Desk staff were polite, friendly, helpful, and professional.
May 15, 2016
May 06, 2016
Great people working there. Clean and helpful.
Mar 21, 2016
Nice and Easy
Facilities were exactly what we needed, and staff was very helpful for when we needed to move our stuff out.
Feb 28, 2016
A professional and courtous staff!
From the beginning to the end, perfect. Very friendly nice and clean. Can't say enough. By far the best storage experience.
Feb 21, 2016
Feb 17, 2016
Quick easy, communication a++
Was in and out in the time I set, she conformed pricing and ffees via email before I came in -didn't waste my time, didn't push upsells
Jan 30, 2016
easy cheap and friendly!!
Terina helped us move in and was so nice! Great price and the terms are simple. Praise Google for finding ne this place!
Jan 19, 2016
Great customer service!
Recommend storing here as they have on site security and good prices.
Jan 10, 2016
Easy to use with the help of the people working there.
Jan 02, 2016
The staff at this place was absolutely amazing. Every question asked was professionally answered, and elaborated on. The pricing of the units is fair for the amount of space you get
Nov 11, 2015
Oct 29, 2015
Friendly, helpful staff. Clean, Secure.
Very helpful and friendly staff. Clean facility. Staff member very informational and efficient.
Jul 23, 2015
The employee was genuinely kind and made our experience easy. Will definitely come back when needed and recommend to a friend!
Jul 23, 2015
Quick and easy
An all around positive experience.
Apr 07, 2015
friendly, informative, clean
The insurance is pricey at $10 a month, though I was informed could get my own (thru my car insurance).
There is an administrator fee of $22.00
Otherwise ,good deal
Nov 24, 2014
We booked online and were contacted within a few minutes with helpful information. There was no hassle and we were able to put our belongings into a unit within half an hour.
Nov 03, 2014
Recommended storage facility
Easy access and very secure. No issues.
Oct 11, 2014
It was fine
Aug 29, 2014
great people awsome service
Great staff helpful cuertious service they follow through with everything
Dec 10, 2013
Renting was easy. Nice place
Mar 15, 2013
the best management
I have been a customer of Cube Smart for 3 years and the customer service is the greatest .. Chris is the best . Always willing to help . The staff there is kind understanding and very helpfull.. I recomend using this facility for storing all your belongings you dont have room for in your home that you just dont want to part with . clean, secure and friendly service ..... Never have had a problem in 3 years ..
Feb 25, 2013
My family has stored numerous times over the years and I have never found a place with such nice staff. They are always friendly and smiling and even greet me at the door when I arrive, whih is something I have never had happen before. The storage place is always very clean and I like the fact fact that the only way onto the property is to drive right past the manager's window so he can keep an eye on what is ging on. I will tell all my friends and family about this place and your company!