Kyle Mills
Oct 01, 2023
Very friendly
The ladies working this facility were very friendly and polite, units are clean and easily accessible.
Recommended: Yes
Matt
Aug 30, 2023
Stellar storage unit, great customer interactions and reasonable pricing.
What else can you ask for? (see above)
Recommended: Yes
Steph Westfall
May 21, 2023
Review?
Box mover was really helpful getting stuff in and saved my back lots of stress. Everyone is really nice and I look forward to the business.
Recommended: Yes
Sean O'Donnell
Nov 07, 2022
Susan is obviously very blessed.
Everybody is so kind and the facility is really nice and clean.
Recommended: Yes
Tony Little
Jul 02, 2022
Great storage facility!
This facility has easy access, the area is clean and plenty of lighting.
Recommended: Yes
Linda Marchbanks
Feb 15, 2022
Fair pricing
We moved from another storage unit facility because they were raising their already too high pricing. We were able to get a bigger unit for far less money. The girl in the office was great! Much friendlier place!
Recommended: Yes
Jose
Dec 19, 2021
Affordable, Clean and Awesome customer service
This is my first time ever renting a storage unit so i was a bit nervous, scared somewhat but once i was talking to sharon i believe is her name i felt at ease and she helped me find the right sized unit and went over everything explaining it twice sometimes, which i felt like an idiot for but she assured me that it wasn't a problem .Awesome customer service!
Recommended: Yes
Kacey
Sep 13, 2021
All around clean facility, cool air, and genuine people.
The workers were nice and helpful and the facility was quite clean and cool!
Recommended: Yes
Margaret
Sep 06, 2021
Emergency move
We had an emergency situation where I needed to store stuff from my home while I moved in with my daughter. I was able to do everything to reserve the unit online. The lady in the office was very friendly and made the process very easy.
Recommended: Yes
Jessica Marie Vensor
Jul 20, 2021
潇摯
Good nice setvicea fast and easy
Recommended: Yes
Matthew
Jul 13, 2021
The Manager, Kayleen made everything so much easier, very helpful.
Easy to find, easy to navigate the location. Really helpful staff. Very happy.
Recommended: Yes
Jamielynn forrest
Jul 03, 2021
Staff was very helpful
Everybody was very helpful, & the facility clean & convenient.
Recommended: Yes
Philip Diver
May 05, 2021
Excellent service
The front desk was very helpful got us finished with paperwork quickly. Had to go back into the store the next day to get a second one because the first was just to small for all the things to be store until my apartment is ready. I would highly recommend them.
Recommended: Yes
Jeff Wright
Apr 10, 2021
Great, friendly and fast service
The people were so helpful and quick about it all and very friendly
Recommended: Yes
Donna Miller
Mar 19, 2021
Outstanding customer service!
Outstanding customer service! Very competitive pricing! Very easy process!
Recommended: Yes
Mikel Johnson
Jul 09, 2020
Good experience.
Very friendly and unit was clean. Made a reservation on Friday but couldn’t get in until Monday due to the 4th of July but unit was ready and waiting for me.
Recommended: Yes
Ann Hymas
Jul 02, 2020
Great customer service
Very friendly and helpful staff. Storage was clean and easy to access.
Recommended: Yes
Jacob Bradley
Jun 22, 2020
Extraordinary Experience
Kayleen was extremely prompt and very courteous throughout our entire visit. We moved from another state to Idaho and got here close to midnight, and we were up the very next day extremely tired heading to Self Storage. She went beyond on making us feel welcomed, and getting us into our unit quickly. Thanks Kayleen!
Recommended: Yes
Sarah
Jun 17, 2020
Staff was very friendly and helpful!!
The staff was friendly and helpful and we’re quick with response to getting me a unit and answered any questions that I had. I would recommend them!
Recommended: Yes
Ernie
May 28, 2020
Storage
Very friendly and helpful. Forces you to get renters ins.
Recommended: Yes
Shirley Franken
May 18, 2020
Best customer service I have received in a long time.
I got there just before closing on Saturday, needing to move in Sunday. Kathleen stayed late to help me. she was understanding, kind, and very professional. What a wonderful asset and representative for your company!
Recommended: Yes
David
May 08, 2020
Everything fit I was worried it wouldn't
The manager checked on us, that was great service
Recommended: Yes
Wilford
Apr 03, 2020
Nice facility
Little hard to process due to covid 19, but we got it handled. Unit was clean & ready. Staff was very helpful emailing all the paperwork to make it work.
Recommended: Yes
Michelle
Feb 27, 2020
Customer service
The woman who helped me with my setup made the process so easy.
Recommended: Yes
Roc
Dec 31, 2019
This place is very nice.
I like this place a lot. Works out great for me.
Recommended: Yes
Toby Scott
Jul 12, 2019
Nice place
Clean, a bit tight for my big 5th wheel but had a spot for me in a pinch.
Recommended: Yes
Kelly
May 03, 2019
Clean, easy to get to, and a fairly good deal.
So far, they have been very easy to work with, the place is clean and secure, and the location works for me.
Recommended: Yes
Courtney
Feb 07, 2019
Good storage
Staff in the office are extremely friendly and the storage unit itself is clean and well-maintained.
Recommended: Yes
Valerie
Feb 01, 2019
Very clean!
When I first opened my storage shed I was not sure all of my stuff was going to fit, but everything fit like a glove. Even a little spare room.
Recommended: Yes
Sean Rando
Jan 31, 2019
10% rate increases every 7 months.
Every 7 months they raise your rates by over 10% each time. Started at $116 for my unit a year ago and now at $141. My unit is currently listed on their website for $119 and I've been paying $128 for the last 6 months. Called manager and was lied to saying it's "industry standard" to do this and that they review every 7 months and adjust according to current market rates. Not true. I have another storage unit elsewhere for almost 2 years and not a single increase. I've had other storage units in the past for many years and I think I got maybe one modest rate increase in my lifetime. Market rates don't rise 20% per year anywhere. STAY AWAY from this place unless you budget in 20% rate increases every 14 months.
Recommended: No
Danielle
Oct 28, 2018
Great and quick
Great customer service. Clean. Easy to access.
Recommended: Yes
Olesya
Jun 06, 2018
The women at the front desk were professional and friendly.
It was so easy to move in. The ladies had our reservation ready taking no more than 5 minutes to sign paperwork, have us booked, new lock and keys and provided light conversation for the short time wait. They made it so easy showing us where the storage unit was located exactly. The units are clean and they have regulated temperatures. Overall this is a great place to rent a storage unit.
Recommended: Yes
Ashley
May 05, 2018
Clean, friendly and safe!
I’ve never felt more welcome at a storage unit and felt like my belongings were more safe than they are at Central Self-Storage! Thank you for all you do!
Recommended: Yes
Richard
Apr 21, 2018
Great access, friendly, efficient service.
Great location with easy entry/exit with truck and trailer. Roomy and clean grounds, clean office and restroom.
Will refer friends.
Recommended: Yes
Frederick L
Mar 07, 2018
Very secure and accessable.
Particularly pleased with the help I received from Susan in the signup process. She knows her business. Looking forward to many years of secure and convenient storage of our camper van.
Recommended: Yes
Anthony
Jan 22, 2018
Great prices and.service. Thanks.
I went to this storage unit at the doing of a complete stranger. It was paid off by a man who would barter me a job.and could d by a lady who would call around to find best deal an could d me this wo needful storage that I have e now.
Recommended: Yes
James
Nov 11, 2017
Friendly staff, clean grounds
?
Recommended: Yes
Richard
Sep 11, 2017
Nice rep at office
I did not end up renting a space here as I found 1 for $9 cheaper and the admin fee was lower too, that is the only reason I did not rent from them. Otherwise they were very nice.
Recommended: Yes
George
Aug 26, 2017
Great experience and a great pricw.
Everything went quick and smooth during the entire process. Would definitely recommend for short or long term.
Recommended: Yes
office
Aug 15, 2017
excellent customer service
Only thing I would change is being able to talk to someone at the facility is a must. The hours did not match what the office hours were from the site.
Recommended: Yes
Michael
Jul 16, 2017
Great service
Very pleased with the responsiveness and communication. Facility is clean and I was pleased with the entire process of accessing a rental unit. I am renting RV storage and was very happy with the rental space I was given. I would highly recommend them.
Recommended: Yes
Bill
Jul 01, 2017
great facility
great location for us and a very clean facility. we feel lucky to have a space here.
Recommended: Yes
Bill
Jun 27, 2017
Good service
great location and very happy with the personnel we dealt with.
Recommended: Yes
Martha
Mar 07, 2017
Incredible customer service! Susan was awesome!
Incredible customer service! Susan was awesome!
Recommended: Yes
Amy
Feb 05, 2017
Great!
Love the service at these units, and the facility is clean
Recommended: Yes
慄敬
Aug 29, 2016
xxxxx
Good experience,frendly staff,clean facility,
Recommended: Yes
Cynthia
Jun 28, 2016
friendly staff and secured place
looks like burglar proof storage and keep stuff in climate environment is exactly what I need for now
Recommended: Yes
Robert hogue
May 25, 2016
Satisfied
Overall it is a great place. The free moving truck wasn't available so that was a bummer it was part of the reason we chose the location but we were satisfied
Recommended: Yes
Robert hogue
May 25, 2016
Satisfied
Overall it is a great place. The free moving truck wasn't available so that was a bummer it was part of the reason we chose the location but we were satisfied
Recommended: Yes
Robert hogue
May 25, 2016
Satisfied
Great staff, cleanest unit I've ever rented. Secure. Curteous. Free moving truck wasn't available that was a bummer but overall ww are satisu8
Recommended: Yes
Renee
May 25, 2016
Good Service.
Hard to get a hold of, but very helpful when i did.
Recommended: Yes
Tom
May 25, 2016
Good service
They did a good job for us on the phone
Recommended: Yes
Tom
May 25, 2016
Good service
They did a good job for us on the phone
Recommended: Yes
Jacalyn
Apr 24, 2016
Good experience
Got the unit size I needed, very friendly service
Recommended: Yes
kyle
Apr 20, 2016
The staff was very kind and knowledgeable .. I was able to find exactly what I needed for the right price I felt very welcome ..
Recommended: Yes
Ariel
Apr 19, 2016
Clean!
I was surprised to show up to a very clean facility and friendly staff!
Recommended: Yes
Dawn
Apr 12, 2016
clean easy and not expensive
clean easy and not expensive. Easy to get to and good security
Recommended: Yes
Robert
Mar 13, 2016
I was in an out in minuets! Staff was amazing and helped a ton! Will recommend to anyone and everyone!
Recommended: Yes
Robert
Mar 12, 2016
Awesome place to storeit
I would highly recommend their services to anyone
Recommended: Yes
Charles
Mar 06, 2016
Very clean and secure storage unit.
Extremely flexible with move in reservations, due to moving company changing move in date from out of state and across the country.
Allowing me to keep my reservation for the storage unit with out a down payment.
5 Star Rating.
Boise, ID:)
Recommended: Yes
Bianca
Feb 20, 2016
Great customer service, good pricing, convenient.
Overall great experience so far.
Recommended: Yes
Bianca
Feb 01, 2016
Excellent
Convenient, easy access. Simple set up and affordable.
Recommended: Yes
Ronald
Nov 09, 2015
Everything went very smoothly, including the Penske truck rental.
Recommended: Yes
Tyler
Nov 02, 2015
Recommended: Yes
Tammy Al-Sammak
Oct 08, 2015
They got me set up in no time.
I was able to move from my current unit into a smaller one with no problem
Recommended: Yes
John
Sep 07, 2015
Recommended: Yes
Rachel
Aug 02, 2015
Great. They went out of their way to help
Recommended: Yes
diana
Jul 25, 2015
Like home
I was treated like they've known me forever I feel like my things are safe and I trust then. They email me at least 2 weeks in advance and let me know when my bill is due.
Recommended: Yes
Paula
Jul 14, 2015
Great Place
From the reservation process online to the visit to the office, everything was seamless and worth it. Great facility. I feel very secure storing my belongings here.
Recommended: Yes
Lindsay
Jul 07, 2015
Great facility, super clean, excellent customer service
I moved to Boise from out of state and booked at this facility sight unseen. It exceeded my expectations. The property is very clean, the staff was very efficient and professional. I feel great about my decision to store my items at this property.
Recommended: Yes
Pamela Whalen
Jul 01, 2015
very helpful and accommodating
Clean convenient and very helpful staff! Especially Susan, thank you!
Recommended: Yes
JOHN
Jun 18, 2015
Clean unit and good location, AC controlled is a nice bonus.
I like the place, AC controlled unit is a nice bonus, one thing is you won't have access 24/7. They close at 10PM at night.
Recommended: Yes
Richard
Jun 15, 2015
Especially noticed the cleanliness and accessibility of the facility. The staff although very busy was courteous and professional with just enough personal touch.
Recommended: Yes
Stephanie
Jun 07, 2015
Recommended: Yes
edwin
May 20, 2015
Perfect!
Recommended: Yes
Grethel
May 17, 2015
my review
Its fine for a rental storage everything is very quit
Recommended: Yes
Teresa
May 06, 2015
Recommended: Yes
Gene Youree
Apr 05, 2015
Very pleased!!!
In the first place a climate controlled, immaculate facility is hard to find and the location is excellent for the surrounding subdivisions. We were very pleased with the service and we feel extremely secure having our belongings at Central Storage. Even if we did not live closely, we would use the facility!!
Recommended: Yes
Sheila
Dec 04, 2014
The manager, Susan, was extremely professional, but yet acted human, and interacted with and we had a great rapport. I like that in a storage whether it be a huge company or a mom and pop location, friendliness is extremely important to me. So your customer service best be outstanding. Since I've been doing customer service for over 28 years, I know great when I see it!!!
Recommended: Yes
Betsy
Nov 29, 2014
Office hours are posted online and at the storage facility. I even called 2 times to make sure an office employee would be there during posted open hours. When I got there more than a half hour prior to their closing time, the closed signed was already up (in direct conflict with the open hours posted on the window next to it). I called the main office and was told to use the kiosk to complete the rental process. Of course, the kiosk didn't work either. However, the manager did call me and provide a temporary code to get into the facility. This is the second time this has happened (at separate Central Self Storage facilities). Corporate needs to keep tabs on these office managers to ensure they're actually in the office during posted business hours rather than posting closed signs and leaving before the end of the work day.
Recommended: Yes
Christine M.
Oct 19, 2014
Great service.
The manager wad prompt in returning my call and had everything ready as soon as we showed up with our belongings. Fair price and very clean. Now I know moms stuff is safe and secure.
Recommended: Yes
Piwla
Sep 27, 2014
I had an outstanding experience form the first call to check on their availability to unloading my U-Haul. The customer service was great and the unit was clean. Easy to find and to get in and out of.
Recommended: Yes
tyler
Aug 14, 2014
Best storage i have come across
Recommended: Yes
Rick
Jul 23, 2014
The gal at your office was just great. We like the access to the facility really well, too, because we can't always get there during the 8 hour business day.
Good Experience!
Recommended: Yes
Brandon
Jun 30, 2014
Great Service, Good Price Point, Clean, Secure, discounted truck when using facility.
Susan was extremely helpful and friendly. Great service, clean and secure facility and competitive pricing. What more do you need from storage?
Recommended: Yes
Tricia Wright
Jun 20, 2014
I set everything up through your webiste. It was fast and efficient!
I found your company through Google. It was close to home and had the size we needed with a very competitive price. The entire process was so simple. I used the website for everything until the day of our move-in. When we arrived, there was one person in front of us and we only had a 5 minute wait. The gal behind the desk was very nice and extremely helpful. We were able to buy some covers for a few items and a lock. She walked us to our unit and explained the operating hours and gave us a gate code. I wish all things were this simple. You have a very user-friendly website and I received emails confirming my unit and reminders of my move-in date, etc. We are very pleased so far.
Recommended: Yes
David
Jan 28, 2014
There needs to be a unit that is between the small 5x5 and the 5x10. We only needed the small size but it won't fit a mattress & box spring. So we had to spend more for space we aren't using.
Recommended: Yes
Richard
Dec 20, 2013
It was a fast and friendly experience and I really enjoyed finding a place close to me, affordable and easy to use.
Recommended: Yes
Mike
Oct 21, 2013
Very helpful.
Recommended: Yes
Julie
Oct 15, 2013
It was very positive. Vickie was very helpful and polite.
Recommended: Yes
Victoria
Sep 05, 2013
Very quck, helpful, n friendly.
Recommended: Yes
Suzanne
Aug 06, 2013
Recommended: Yes
Monica
May 14, 2013
Amazing
I love how helpful this was. I got the unit I needed for the right price. Its such a nice facility and great customer service.
Recommended: Yes
Cristina
Mar 05, 2013
Very fast. No hassles. Secure!!!!
Recommended: Yes
Andrea
Feb 03, 2013
Recommended: Yes
