Apr 16, 2020
Customer service was outstanding. I am so glad I chose to store at the facility.
Feb 03, 2020
Quick and Easy
The lady that helped me was very friendly. Answered all the questions I had and took care of everything very quickly.
Jan 07, 2020
Excellent customer service....Kathleen...Great Service
Excellent customer service....Kathleen is a jewel of a manager.
Sep 17, 2019
I had an easy time paying for and moving everything in on the first day. Definitely worth keeping your belongings here.
Sep 11, 2019
When being called about the...
When being called about the reservation, I was never told about the $1 move in special. Also, I was never told about the mandatory insurance. Also, I was told that i could not put additional locks on the unit to secure my things. A $24 admin fee was never mentioned. I would also like to know why your "first month" is $1 when i have to pay the full price 2 weeks later???????
May 28, 2019
Satisfied Customer :)
Clean storage unit, efficient space, and a secure lot.
Jan 14, 2019
I am grateful that the team stayed late...
I am grateful that the team stayed late for me to check in, get into my storage, and help me gain access to my storage. At first my code wasn't working so one of the ladies at the front helped me put the few things I had into the storage unit and let me back out. They didn't even know what I'd been dealing with at the time. While I moved all of my things into the back of my car and a storage shed, they were there and I am forever grateful that they made that move as easy as they did.
Aug 23, 2018
Everything is fine EXCEPT some units...
Everything is fine EXCEPT some units aren't close to the advertised dimensions. 13-1/2' is not 15' !! 15' goes past the last drop off outside the 1st unit I had. I haven't measured the new one that is advertised at 10'x10' .
Jul 13, 2018
Convenient, clean, secure.
Jun 18, 2018
The property is in very good condition. Kathleen was very helpful and very professional. Over all I am very happy with my decision.
Jul 13, 2017
Ms. Kat was awesome but didn't have anything to meet my needs but she referred me to sycamore and the service was great there too!! Thanks public storage.
Jul 07, 2017
Great service and easy move in with help from Kathleen and Lavita!
Jun 14, 2017
Lavita gave me the best experience at Public Storage on US Highway 64. She answered all my questions and was very informative.
Jun 09, 2017
Lavita very friendly and helpful. Made my experience very comfortable, and welcoming.. Very friendly environment will definitely recommend public storage to family and friends.
Apr 12, 2017
Good Service But...
Overall, I like the facility. I had to rent out a second unit and felt like there could have been some sort of a discount, but there wasn't. That was kind of a disappointment. Also I rented out the same size unit and had to pay more which I also was disappointed in because I rented out around the same time. The representative was polite in explaining the units rates change daily but a $60 rate change was a little drastic in one month time frame. But I had to get it. As stated I like the location, unit size and the price of my first unit rental. My only suggestion is that if more than one unit is to rented, especially on short notice, some kind of discount should be considered.
Mar 14, 2017
Pricing issue kept it from being a better rating
Everything with the process went well, with the exception of the right I was quoted online versus what I was almost charged when I got there. Long story short, there were two reservations held my name though I only reserved one unit online and only received one confirmation email.A couple of days before arriving they called and asked why I had two reservations. My response was I have no idea, but that I only need one. The staff apparently took it upon themselves to keep the reservation that I did not authorize that also included a higher price. The issue eventually got worked out, however it took some time and I actually had to speak with a district manager.
Jan 11, 2017
Very professional customer service!
Jan 09, 2017
Brittni was awesome. She was very insightful, and she was very courteous. Knew what she was talking about, and she led me to everything I needed to know and more. Great Price
Christopher A. Perry
Jul 19, 2016
Good storage rental experience.
Decent rates and simple rental procedure.
Jun 01, 2016
Every time I have entered the store i have had a good experience. Employees have been courteous, friendly and I have a short wait time when there.
Jan 05, 2016
Employees are knowledgeable and helpful. They took care of all the paperwork quickly and made sure we understood everything. We have been very pleased with our experience with this storage facility.
Nov 28, 2014
Great guest service, nice price, clean and secure location!