Sep 10, 2022
Really like the paved lot.
So much help making my reservation and getting my unit. Really like the pavement in the storage lot.
Sep 05, 2022
overall pretty good
Our biggest issue with them was when we tried to move in, the storage unit was locked so we couldnât move in the night we were supposed to. This ended up costing us an extra $60 or so because we were using a UHaul. However, I think that this was just a training issue (the individual who helped me during office hours forgot to go unlock the unit) and not systemic.
Jul 27, 2022
No second thoughts about this place, staff is awesome, gates are secure, cameras are on point. It's tucked away which is nice.
Sep 25, 2021
Clean and secure
Safe and secure storage. Friendly and helpful staff. Easy access with ample room for big truck.
Aug 23, 2021
Great customer service
Helpful knowledgeable and handled my account quickly without any issues. Space is clean and property well maintained
Aug 14, 2021
Easy to work with
I was not able to find a storage unit in thr Spokane area until I found Keylock Storage. I showed up 10 minutes early and the gal was sweet enough to open early and help me. She could tell I was very stressed and went above and beyond to help make the move in easy and fast. I highly recommend this place for any a storage needs.
Christine St George
Jul 16, 2021
Easiest part of my move from Texas to Idaho
Great experience. Lady at desk very helpful and easy to work with. Storage unit clean and ready for my movers. Great location outside Spokane in Mead so no traffic to deal with. Highly recommend.
Jun 26, 2021
Very nice place. Good price and location.
Enrique De Arana
Apr 17, 2021
The office staff was awesome (Randy)! But you do need to Mark the RV spaces better
Apr 05, 2021
Friendly, efficient staff, clean units with good access.
Staff were friendly, courteous and helpful. Explained the registration process very well, which was conducted efficiently. Unit was clean and dry. Ready access to unit with reasonable maneuvering room. Staff ensured access to and from unit was understood and provided route recommendations to ensure best possible access and egress by truck.
Mar 17, 2021
Had a quick easy experience. Definitely recommend!
Sep 01, 2020
Over priced! Tiny isles and confusing setup of the units. Very unorganized looked and there are so many units in a such a small space it makes it overwhelming. This facility requires you to have payments taken from your bank. Read your contract before you sign!! Hidden fees that arent pointed out until after you sign your contract. You get fined $50 for smoking a cigarette on the property! Your also not allowed to go inside your unit and pull down the door at all. Part of the contract in small print that their cameras have to be able to see inside your unit while your at your unit or they can terminate your contract. Will not be doing business here ever again!
Apr 15, 2020
Great place to store your things
Great customer service, clean units, easy access, variety of sizes, reasonable price
Mar 10, 2020
Overall good clean, good location
Mar 08, 2020
Very accomodating to us
It was a very thorough and well explained. process. Definately willl be getting my referrals to friends.
Oct 28, 2019
Well-kept facility and very secure
I found the reservation online and after going to the facility was checked in within minutes. Very nice facility in a very central location.
Sep 09, 2019
Everything was easy. Would be even better if they had a trailer to rent.
Sep 04, 2019
Storage unit was well maintained . The lady at the front desk was exceptional. The whole process went smoothly.
Aug 26, 2019
Mary was outstanding, very easy to work with.
Mary made the process easy. Happy I found this facility.
Aug 14, 2019
Lisa was awesome to work with!
Lisa made the experience very painless! Very informative also!
Aug 03, 2019
Couldn't ask for better service!
The staff was extremely helpful in getting my unit moved to a new one. Very proffessional!
Jun 17, 2019
Nice, clean facility
Check in was relatively simple, the grounds and storage unit we rented was very clean.
Sep 26, 2017
Everything as promised!
Manager very helpful and it was overall a very enjoyable experience! The unit was clean and secure!