Jocelyn
Aug 01, 2019
Awesome service!
The process was quick and efficient. I forgot his name, but the gentleman who is the assistant manager really helped me.
Recommended: Yes
Tomara
Jul 04, 2019
Great value and clean facilities
Iâve had a great experience here so far.
Recommended: Yes
Randy
Jun 30, 2019
very easy to deal with
very helpful made sure I had what I wanted and need
Recommended: Yes
Donna
Jun 08, 2019
What self storage should be
I had to move out of my home of ten years with five days notice. I just started training on a part-time job, with four days to go. I have no vehicle. When I went to Life Storage, I was kind of in shell shock mode (still am). However, Chris made at least one hurdle a lot easier and more pleasant than it might have been. He explained the different options available, showed me the different sizes so I could figure out what I needed, patiently and good naturedly answered all my questions. At a moment when I'm quite literally putting my life into storage, Chris actually listened to me and helped me.
Recommended: Yes
Winn Chastain
May 29, 2019
Quick easy and polite
Super friendly customer service.
Detailed orientation of storage unit and processes.
Just be sure to bring declaration of insurance form from your existing carrier to avoid paying for theirs.
Recommended: Yes
Carol
May 25, 2019
Customer service
Chris was amazing. Super friendly and polite. Was very helpful with explaining things and made the process simple and easy.
Recommended: Yes
Brenda
May 15, 2019
Easy and efficient
My move-in process was very simple and efficient. The storage unit I was moving to was on the second floor ima climate controlled environment and there were carts available for me to transport my stuff into the unit. There were two of us moving things and it only took about 3 trips up to get everything situated.
Recommended: Yes
Alaina
Apr 30, 2019
Very friendly staff, and clean facilities
Climate controlled unit is very clean with moving carts available. Very easy to reserve a unit.
Recommended: Yes
Marc
Apr 05, 2019
Great service when I moved in.
I received great service from RJ when I leased the unit. The facility is very clean and seems to be well run. No problems at all!
Recommended: Yes
Phil
Dec 24, 2018
Impressive customer service; newly constructed facility
From the initial call, the team was very considerate, helpful, & professional.
Fact is, thete's a lot of retailers that could take a page from this company's customer service playbook.
Highly recommended.
Recommended: Yes
GREGORY
Nov 20, 2014
Great from beginning to end, and reasonably priced.
Recommended: Yes
Charles
Oct 29, 2013
Manager Robert Smith was excellent!!!
Recommended: Yes
Edward
Sep 04, 2013
Took over an hour and a half to check in and they called me to come back twice to sihn more items.
Recommended: Yes
Ron
Aug 02, 2013
Fast and Friendly
Recommended: Yes
MARC BIGLEY
Jul 08, 2013
Professionally managed
Very thorough orientation. Personally escorted me to my choice of spaces. Assisted with truck reservation. Couldn't have been happier with my move in.
Recommended: Yes