daniel
Jun 03, 2019
Customer service outstanding!
Customer service is outstanding.
Recommended: Yes
Sara
May 24, 2019
Amazing facility and service!
The two men who run the facility are absolutely lovely! They ensured I knew EVERYTHING about the lease and each space. They even spoke with me after they closed to ensure I understood everything.
Recommended: Yes
Randal
May 22, 2019
Good service.
Nice storage. The workers in the office are very helpful.
Recommended: Yes
Madeline Hunt
Aug 18, 2018
Pleasantly Surprised
I started my search online to get an idea of storage unit pricing in my local area the day before (yes, I know last minute). I appreciated how all the info from promotions to admin fees, etc were are listed and explained online without me having to call the office to grill the office staff. The service used to actually reserve the unit on the phone could use some improvement. While friendly and courteous on the phone, I was given conflicting info regarding $1 first month and minimum stay required. The office staff physically at the storage unit were awesome!! Mr Derland worked with me to get the unit and all promotions I could without any hassle and also helped secure the box truck that you can use to haul all of your stuff to your new storage unit! The only things you need to use the box truck move-in is full coverage insurance, valid drivers license, and the receipt from the gas refill on the truck. The truck gets 6mpg, but if you drive slow you can conserve gas. All in all, the security of the storage facility, the cleanliness of the facility, they have a bathroom for guests outside the office, friendliness of the staff, 24/7 access, and online payments make this storage facility one of the best out there.
Recommended: Yes
LaVelda
Jul 11, 2018
Great
Great customer service and facilities
Recommended: Yes
Karen
Jun 17, 2018
Best on the NorthShore
Can't say enough great things about Fort Knox in Mandeville,La. The building is super clean easy access to units, climate controlled very secure.
Recommended: Yes
deCha
Mar 03, 2017
Great place
So far, so good. Great customer service and very friendly. They also seem pretty flexible, which is hard to find these days.
Recommended: Yes
David
Jun 14, 2015
Great place for storage! Best I've ever used!
Fort Knox is a great place for storage! The staff at Fort Knox was very friendly and helpful and the prices are reasonable too. I feel safe when I'm there and I like the fact that I can go there anytime day or night to use my storage room. It's a great place!
Recommended: Yes
Harry Simon
Mar 22, 2015
Neat and organized
The experience was by far my best experience as a person that moves often. I had no idea that the move would be so seamless and the staff so helpful. I will recommend to my friends and associates
Recommended: Yes
Nick
Jul 24, 2014
Great place for short term or long term storage
Secure, great location, professional staff, online bill-pay VERY convenient
Recommended: Yes
kevin
Jul 21, 2014
Excellent proffesional friendly service
Clean secure and a very helpful staff.
Recommended: Yes
Mandy
Apr 29, 2014
Beautiful, state of the art facility!
Recommended: Yes
billy wall
Dec 01, 2013
RATS RATS RATS
Very upset went few times to check on my furniture and every thing had rat feces all over it. Now my wife is making me throw away our matresses away. So looks like im paying $155.00 a month for my stoage and paying for new matresses... So Fort Knox is costing me out the a** and dont recommend to no one!!!! I have alot of connections in St. Tammany and will make sure this gets around. Hope this helps save your furniture
Recommended: No
DJ Mader
Oct 06, 2013
Clean and convenient
Modern, clean, great access hours. Could use a bit better lighting inside but overall a great experience. free truck a real plus
Recommended: Yes
Willie
Aug 22, 2013
Recommended: Yes
Mary A
Feb 20, 2013
Great experience and Super Friendly Staff
Great job fort knox. The gentlemen who helped was wonderful. He explained everything very well and was super nice. Our unit was ready and clean when we arrived. The facility was clean and is very secure. Having the use of their truck for move in day saved us some money too. Very happy and would recommend to everyone.
Recommended: Yes
