Tracy
Aug 20, 2023
Fantastic
I would recommend prime storage to all my friend and family. It was fast and easy. Customer service was amazing. Brian at the facility was fantastic, helped me with everything I needed. Also, a Brian at the call center was great too. Checkin was easy with no hiccups. Keep doing what your doing prime storage.
Recommended: Yes
Saad albahadili
May 09, 2023
I like it
Good and clean and good customer service near
Recommended: Yes
kevin muildoon
May 03, 2023
Mike was friendly and helpful
good service> Mike at desk was helpful and friendly
Recommended: Yes
Jason Docanto
Dec 20, 2021
Great place.
I would recommend this storage space to anyone in a crunch. They’re great with customer service and their units are functional.
Recommended: Yes
削
Aug 30, 2021
Really great
Great customer service. Very friendly and responsive over the phone and helped me book a space kind of last minute.
Recommended: Yes
David Alvarez
Apr 21, 2021
Awesome
Move in with no problems and the facility feels safe
Recommended: Yes
JM
Apr 10, 2021
Not a reliable contract
Since I first rented my unit, the cost has gone up by almost $30. I was told I didn't respond to an email so they automatically started charging me for insurance. If I wasn't planning on moving out soon, I would be very happy to move to a different storage facility.
Recommended: No
Joseph
Mar 25, 2021
HORRIBLE MANAGEMENT
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Horrible management and workers
Recommended: No
Omi
Mar 25, 2021
Would recommend
Overall satisfied and great for 24 hours access
Recommended: Yes
Ramón Luis Rodríguez
Mar 25, 2021
周慮歳
Thanks you ,really appreciate
Recommended: Yes
Mike
Mar 24, 2021
As expected
There are a couple of small openings on the front side of my unit. I would not want to store anything too expensive in it . It’s fine for my work tools and equipment. Also when it snows you have to dig your way in they only plow the traffic lane’s. Everything else is fine. I do feel as though rent has went up yearly too.
Recommended: Yes
Marco Kieser
Mar 24, 2021
So nasty both units I went to rent were filled with mouse poop
Terrible customer service I rented a unit filled with mouse poop then upgraded to a different unit asked the manager to make sure unit was cleaned she laughed and said ok low and behold the unit was filled with mouse poop again disgusting I had to go out and spend hundreds of dollars on plastic bins place is nasty was so much better as town line
Recommended: No
Gaby
Mar 05, 2021
Ms Tina was very helpful she took her time and answers all my concern
Tina was very professional and helpful
Recommended: Yes
Tierney Flynn
Jan 04, 2021
Prime Storage-Malden
While Prime Storage does offer competitive prices...their communication and customer service at their Malden location isn’t the best. I stood at the counter for a good 20 minutes and listened to the staff talk about their weekend plans and dissing the other locations, before I was even tended too. The spot that I had reserved for my car wasn’t available because someone else had parked in my spot due to their spot being unavailable, and didn’t even check to see if the spot they assigned to me was actually available. The person was out of town and it ended up being a big deal to get me a new spot.
Recommended: No
John Heald
Jun 04, 2020
Can’t sum it up in one line
Having been a member at Prime Storage for a while through the change of ownership and management I am quite happy with the property and the people their very friendly and personable as well as professional Those are the qualities that keep me there thank you Tina and staff for making my stay at Prime Storage in maldan a pleasure and affordable
Recommended: Yes
nelson
Aug 07, 2019
Fast and easy, headache free
It was quick and easy. Loved the storage and it’s location. Definitely will recommend !
Recommended: Yes
Carl
Oct 03, 2018
Pretty convenient affordable storage.
Friendly staff, great space with drive up access to storage spaces, and reasonably priced. Wasn't a big fan of mandatory insurance, but other than that it's not a bad deal probably the best in town.
Recommended: Yes
NICOLAS
Jun 29, 2018
Gets the job done
Prime storage is exactly what I needed it to be. A cheap, and moderately reliable storage unit that's not too far from the city of Boston. Only complaint is that the setup paperwork took roughly and hour and a half when it shouldn't have taken longer than 20 minutes. Staff could be better.
Recommended: Yes
Natalia
Jun 01, 2018
Service was painless, to the point, and relatively quick.
The review is based on one day of experience, when we have put our belongings into storage. The receiving agent (Anthony) was polite, to the point, and helpful.
Recommended: Yes
DAVID
May 07, 2018
Easy easy easy
Drove in. Looked at a few clean units. Cold storage type not climate controlled. Gate access. Does the job for me!!
Recommended: Yes
Elizamar
Aug 27, 2017
Affordable
Friendly clean location good ЁЯШК
Recommended: Yes
