Patricia DiPasquale
Dec 30, 2021
Happy with my storage unit & the help I received when signing the agreement
I have had a very good experience at Prime Storage. Cezar has been very helpful with getting me set up wth my storage unit and answering any questions I have had so far.
Recommended: Yes
Nikki in Somerville.
Jul 20, 2021
Increased my monthly nearly $70 !!!
Increased my monthly nearly $70 with only one month notice.Huge pain since I would have gone with a different company had I known they price gauge knowing its not easy for customers to move units on short notice.
Overall DEFINITELY not your best price option if you're storing long term. After receiving my first bill and realizing it was much higher than what I was promised, they were unwilling to budge and shut me down pretty quickly. Super disappointed, I was really hoping for a good experience.
Recommended: No
S. Schmidt
Jun 20, 2021
Functions, but is over priced and feels a little sketch
a small space that's hard to get to for a monthly price that seems to go up every few months.
Recommended: Yes
Sq.cloth
Mar 05, 2021
Price goes up every month
price keeps going up for the same amount of space
Recommended: No
Edwin Espada
Mar 04, 2021
It's Beautiful
When i first walked into prime storage what caught my eye was how clean it was i have asthma my breathing is great when i am in the facility so far customer service has been great i am very happy with everything thank you
Recommended: Yes
Wil
Mar 04, 2021
Great place, helpful people
This facility is kept very clean and the staff is very personable. I'd definitely recommend getting a unit there.
Recommended: Yes
Dennis Mahoney
Feb 03, 2021
Tenant friendly !
Always available when needed, definitely refer people.
Recommended: Yes
Linda
Feb 03, 2021
I sent my son to you when he needed storage- he is happy with your service
your managers are always friendly and helpful
Recommended: Yes
Alex
Feb 03, 2021
Do not recommend, huge, very frequent prices increases!
Huge Price increases, every 6 months. No customer loyalty discount just the opposite.
The company takes advantage of people not being able to move things easily and keeps increasing the price.
Recommended: No
Grey Orange
Feb 03, 2021
Not recommended for office storage
FYI The 800 # desk people databases are not in sync with what the inventory is for available spaces onsite. I was assigned space 1)overhead and out of reach and 2)much smaller than requested. Once assigned new spaces, I found one was not sufficient and I had to take on a 2nd space. I moved everything over to a larger unit 10x23 from 10x15 expecting additional room so I could drop the 5x8 space. Not. The 10x23 must have been 23ft ceiling because the space was identical and the second unit could not be dropped. Everyone is very nice onsite but the headache is nt worth it.
Recommended: No
Su
May 14, 2019
Good facility and service
Very happy with customer service
Recommended: Yes
Brian
Aug 06, 2018
Good experience.
Easy move in, great introductory price, friendly staff,
Recommended: Yes
Katharine
Jul 30, 2018
Great place.
This was a great experience and Joshua at the front desk was knowledgeable and thorough. My space is huge, bigger than I expected, and very clean.--Katharine Scott
Recommended: Yes
Lora
Jul 10, 2018
Best customer service!
After booking on spare foot I received a call and welcome from Josh at Prime Storage. He even worked with me on move in day to get a unit more accessible to my needs. It all went very well.
Recommended: Yes
Hannah
Jul 02, 2018
Clean and friendly
Clean facility, super helpful services
Recommended: Yes
Marcie
Jun 20, 2018
As advertised
Chuck at the desk was very helpful and I feel secure leaving my items there.
Recommended: Yes
