Apr 27, 2023
Pricing and customer service is great
The customer service is great imo, but the only issue I have is accessibility to your space if you have a van or a truck. The Prime storage shares a driveway with an auto body next door so if you were to drive a van or a truck you will be blocking the driveway if the auto icy needs to move a vehicle. And when you input your code to gain access to your space the bay door opens and not the pedestrian door, which is locked by the way. And they mention they pride themselves in âcleanlinessâ but I had swept rat feces in my space before I moved my belongings into the space, no big problem due that I came from an another place where rats were rampant. We will see how this place handles with that.
Mar 31, 2023
ok. Good for last minute needs.
ok. Good for last minute needs
Aug 02, 2022
Basicly fine. initial admin seemed rushed and
person being trained at the time of my initial discussion
Mar 25, 2022
Very well-kept, convenient storage facility.
Since I rented my space 13 years ago, I have always been confident my belongings are safe and being kept in a clean fresh- air environment. The staff has always been helpful and responsive when I need them. I highly recommend Prime Storage - Hyde Park.
Mar 24, 2022
Each time I have gone there is trash outside the entrance. There is also periodic flooding at the entrance nearest my storage entrance and the alternative entrance is difficult to access.
May 01, 2021
Overall convenient location
Had a good experience here. The check in process was quick and effortless and the customer service was helpful and courteous!
Mar 24, 2021
No Discount For Tenured Members
Greed is not good. The business error companies often make is that they half to raise their cost to stay competitive, when in fact lowering cost may beat your competition in volume.
Tenured members should mot be subject to price hikes.
Mar 24, 2021
Use to be clean and secure environment until a change owners or management
Check out the surroundings on sundays.
Jul 30, 2020
Easy for me to get to.
Friendly and helpful. Price great for Boston area.
Jun 21, 2020
Quick & Easy Storing!
Easy, fast, and great accessibility.
Mar 27, 2020
Best customer service of 2020 for sure!
Mar 22, 2020
Very friendly customer service. Felt a little pressured with the reservations. Originally the website said to reserve and hold a spot without any payment commitment but when I did that I got a call less then 24 hours asking for payment to reserve the spot. We were caught off hand with the closures of the school due to COVID19 and I wasn't sure when I could get a flight and get my car in storage. I just felt a little pressure. Overall the service was great.
Feb 06, 2020
Nice facility; great customer service.
I reserved a unit online and they called to confirm my appointment. When I arrived, Anthony was extremely helpful and professional. The facility looks to be very well run and extremely clean. The prices were great as well.
Aug 28, 2019
Great for price and location
Storage in Boston is competitive. Most of the units in Boston are crazy expensive and have no room for a truck. Prime is an exception on both counts. The management seems to be going above and beyond. I feel like my belongings are safe too.
Jul 05, 2019
Nice place nice place nice place
Mar 08, 2019
Nice covenant, and friendly, would recommend to my friends